SOCi Platform
SOCi Inc.Reviews from AWS customer
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External reviews
3,586 reviews
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Easy to use and extremely helpful.
What do you like best about the product?
I like most that it can be spread to every social platform with one button click.
What do you dislike about the product?
The statistics of negative/positive reviews are a little hard to read, but customer support is always helpful.
What problems is the product solving and how is that benefiting you?
It's hard for us to communicate with all of our residents/future residents at once- SOCi helps us do that.
Great experience so far!
What do you like best about the product?
The ease to tie my FB and IG accounts for Gtechniq marketing. It simply works!
What do you dislike about the product?
There's nothing to dislike as the marketing posts on generated for Gtechniq have been flawless.
What problems is the product solving and how is that benefiting you?
I don't advertise on either social media acounts.
Soci from point of view
What do you like best about the product?
It is easy to navigate when looking for reviews
What do you dislike about the product?
Sometimes it logs me out and i have to log back in
What problems is the product solving and how is that benefiting you?
Customer reviews
Insightful
What do you like best about the product?
That in one click, I can manage all my social media accounts. I don't have to go to several different applications.
What do you dislike about the product?
Sometimes, when I get logged out of FB it logs out my IG too.
What problems is the product solving and how is that benefiting you?
Social Media Management
SOCI IS VERY USER FRIENDLY
What do you like best about the product?
Its very easy to navigate through. It provides everything I need in a platform to schedule post about our community.
What do you dislike about the product?
So far, I can't say that I dislike anything about SOCI.
What problems is the product solving and how is that benefiting you?
It provides everything I need in a platform to schedule post about our community without haveing to go to each social media platform to post separately. Its convenient!
SOCI makes the job of posting so much easier.
What do you like best about the product?
Being able to pre post in advance and not have to worry of getting the social media out there.
What do you dislike about the product?
I have not found a dislike, I like the abilities to post in advance and not worry about it.
What problems is the product solving and how is that benefiting you?
I have not come across any that I do not like.
Run into alot of technical problems.
What do you like best about the product?
I like that I can see corporate posts as well as our own content (we are a franchise).
I like that I can see google reviews and social media posts all in one place.
I like that I can see google reviews and social media posts all in one place.
What do you dislike about the product?
- Unable to ever upload pictures/videos via the app, either to the libraries or to posting. Only works on desktop.
- Unable to see pre-scheduled posts for individual clubs when they are grouped together. For example, we have 13 locations. If i look at the scheduled posts for 1 club i can see everything. But not when looking as a group view.
- Unless the Facebook pages and Instagram pages are linked via Facebook, we cannot schedule posts to both. So for the issues we have with linking them via Facebook, we can't add them on Soci.
- The libraries require a tag to save any images, and you can save post drafts any other way.
- Sometimes issues when uploading videos landscape vs horizontal.
- Unable to see pre-scheduled posts for individual clubs when they are grouped together. For example, we have 13 locations. If i look at the scheduled posts for 1 club i can see everything. But not when looking as a group view.
- Unless the Facebook pages and Instagram pages are linked via Facebook, we cannot schedule posts to both. So for the issues we have with linking them via Facebook, we can't add them on Soci.
- The libraries require a tag to save any images, and you can save post drafts any other way.
- Sometimes issues when uploading videos landscape vs horizontal.
What problems is the product solving and how is that benefiting you?
Posting on social media to all our locations at once, even tho some still will not correct.
EASY TO WORK WITH
What do you like best about the product?
ITS AWEOSME TO BE ABLE TO SCHEDULE POST AHEAD OF TIME AND CUSTOMER SERVICE IS JUST AS AWESOME. EASY TO IMPLEMENT. WE USE IT ONCE PER WEEK TO SCHEDULE POST AND IT WAS SO EASY TIO INTEGRATE
What do you dislike about the product?
ALL IS EXCELLENT LOVE HOW EASY IT IS AND EFFECTIVE
What problems is the product solving and how is that benefiting you?
It is hard to maintain posting and SOCCI makes it so easy
SOCi makes the day
What do you like best about the product?
SOCi does the heavy lifting when it comes to web marketing. They create engaginging content for our potential clients, giving me more time to focus on clients.
What do you dislike about the product?
Soci has been great! Creating content that I don't have the time to create.
What problems is the product solving and how is that benefiting you?
SOCI creates content that is engaging and encourages interaction, allowing me to allocate time to other client needs.
Great tool
What do you like best about the product?
Very easy to use and the features are great
What do you dislike about the product?
I don't use it as much as I thought I would
What problems is the product solving and how is that benefiting you?
Really helps us connect with customers
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