SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi Frees up my time for sales!
What do you like best about the product?
I like that they handle the social media stuff so I can handle sales. I love the ease of managing the account as well - the platform is so easy to use, and really helpful to see what is coming up - which makes it easy to personalize.
What do you dislike about the product?
Once in awhile a client calls about a post I missed, and I have to find out what amazing thing they are calling about.
What problems is the product solving and how is that benefiting you?
They are solving my problem of only having 24 hours in a day. To have them behind the scenes, handling my social media platforms is so helpful. I get feedback from clients all the time about how beautiful my posts are, and it really does create interest - and keeps my name top of mind!
SOCi is a very user-friendly platform that has helped us tremendously as a franchise.
What do you like best about the product?
SOCi enables us to push regionalized content to all of our franchise locations smoothly effectively. We appreciate the conversation function, making it efficient for us to respond to engagements. We are currently looking into a bigger package which says a lot about our experience with the platform. Our contact team is also awesome!
What do you dislike about the product?
Sometimes, the reports will pull inaccurate data which can be frustrating at times.
What problems is the product solving and how is that benefiting you?
Without SOCi, we wouldn't be able to push content as such mass. It removes the marketing hat for so many of our franchisees now that we are able to help with that through SOCi.
SOCI
What do you like best about the product?
I like having all social media accounts in one place! Also being able to schedule all post is so awesome!
What do you dislike about the product?
I do not always get alerted when a review is left.
What problems is the product solving and how is that benefiting you?
It is assisting with brand awareness .
Very Helpful SocialPlatform
What do you like best about the product?
It is very user friendly. It is a very intutive platform for everyone in the office.
What do you dislike about the product?
The only downside of SOCi is that sometimes it will ask a resident to write a review after a negative experience.
What problems is the product solving and how is that benefiting you?
SOCi is helping us post to multiple platforms at once, and makes it a lot easier to manage future posts in one central location.
SOCi makes work easier!
What do you like best about the product?
I absolutely love how you can schedule across multiple platforms and multiple Facebook accounts all at once.
What do you dislike about the product?
You can't post stories on social media. It would helpful be able to choose a post or story.
What problems is the product solving and how is that benefiting you?
I used to not have enough time in the day to complete all my tasks even in an entire month. Since using Soci I am able to complete all my tasks, take on more work, and stay organized.
Incredible Support and Product
What do you like best about the product?
The ability to tackle multiple tasks for my business in one place. Being able to schedule my social media and answer reviews in one place has saved me so much time. I use the app everyday. The customer support I have recieved has been incredible. They made onboarding so easy for myself and our fellow franchisees. They were so helpful when we had Google Profile problems and and supported us throught the integration.
What do you dislike about the product?
I wish YouTube was included for social media.
What problems is the product solving and how is that benefiting you?
Being able to schedule my social medias ahead of time has been a life saver.
Soci is a little hard to use, but I see its value.
What do you like best about the product?
Not having to think about posting everyday
What do you dislike about the product?
Some of the posts do not format correctly, and I have to go in and change it often
What problems is the product solving and how is that benefiting you?
Being able to manage my social media accounts
Excellent social management tool for multi-location Businesses
What do you like best about the product?
It helps me keep my social content (It can save fully crafted posts with copy, hashtags, and content) which has made content organization for my 150+ pages just a few clicks away from finding. Customer support is always prompt in taking care of any tickets/requests on my end. Soci's implementation staff was very helpful in getting our network integrated. I currently use soci every day in my role and so far have not had any issues/problems.
What do you dislike about the product?
I have not encountered anything that I would include as a downside at this time.
What problems is the product solving and how is that benefiting you?
It has helped me deliver daily branded social media content to our branch and loan officer's social media pages. It provides a platform to manage/monitor our GBP so I can provide our branches with accurate and consistent data that will help them market in their local areas.
SOCi is a game-changer in the marketing platform arena.
What do you like best about the product?
It is easy to use and you can access multiple social media platforms via SOCi. SOCi is a game-changer in the marketing platform arena. Their intuitive interface and robust toolset provide comprehensive analytics and seamless integration across various marketing channels. It is the best tool!
What do you dislike about the product?
The social media accounts do not have a strong link, and I have to relink them a couple of times.
What problems is the product solving and how is that benefiting you?
Our communities can access all of our social media accounts through SOCi, making it easier for them to access a one-stop website to post. We can share our content and keep the public informed.
makes posting easy
What do you like best about the product?
new content posted so I don't have to think about it
What do you dislike about the product?
not knowing what content is to be posted and when, so sometimes I post other things too often when mixed with SOCi posting. Also, sometimes that articles aren't really relevant to my market and area
What problems is the product solving and how is that benefiting you?
putting thought into what's next
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