SOCi Platform
SOCi Inc.Reviews from AWS customer
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It’s an unbelievable platform that provides detailed data analytics in the blink of an eye!
What do you like best about the product?
I love its compatibility across all third party platforms. It collects and compares data from platforms such as UberEats, DoorDash, Google, & more.
What do you dislike about the product?
No complaints at the moment.
Would love to be able to respond to every review we receive but finding difficulty responded to the reviews left through customers who’ve order through our website.
Would love to be able to respond to every review we receive but finding difficulty responded to the reviews left through customers who’ve order through our website.
What problems is the product solving and how is that benefiting you?
It’s extremely user friendly & time efficient. Time is the highest commodity. It’s the one thing you can’t get back!
Overall a great platofrm
What do you like best about the product?
I’ve found SOCi to be a powerful tool for managing marketing across multiple locations. Its centralized platform makes social media scheduling, review monitoring, and listings management much easier, especially for keeping brand consistency while allowing local teams some control. The customer support and onboarding process have been helpful in getting started quickly.
What do you dislike about the product?
On the downside, the user interface can feel a bit clunky and takes some time to get used to. Reporting and customization options are somewhat limited, and the platform can occasionally be slow when handling large amounts of data. Pricing isn’t very transparent, which made budgeting a bit challenging. Overall, SOCi is a solid choice for businesses focused on multi-location marketing, but it might not be the best fit for smaller teams or those looking for a more intuitive experience.
What problems is the product solving and how is that benefiting you?
SOCi solves the challenge of managing marketing, reviews, and listings across multiple locations in one platform. This saves me time, ensures consistent branding, and helps respond quickly to customers. It also improves local search visibility, making marketing more efficient and effective.
User-Friendly & Creative
What do you like best about the product?
What I love most about Soci is how easy it is to implement and use regularly. I post frequently, and being able to share videos and pictures across multiple platforms at once saves me a lot of time. The integration process was seamless, and the built-in AI helps generate quick, creative titles for posts.
What do you dislike about the product?
Soci is super convenient for posting videos and photos. However, it’s a bit of a letdown that you can’t edit a post after it’s published. Adding that feature would make it even better.
What problems is the product solving and how is that benefiting you?
SOCi is solving the problem of time-consuming, repetitive posting across multiple social media platforms. Instead of logging into each platform and posting individually, I can create and schedule content from one place.
This saves me a lot of time and ensures consistency across channels. The AI support also helps me quickly come up with engaging titles and captions, making content creation faster and easier. Overall, it streamlines my workflow and helps me stay active on all platforms with less effort.
This saves me a lot of time and ensures consistency across channels. The AI support also helps me quickly come up with engaging titles and captions, making content creation faster and easier. Overall, it streamlines my workflow and helps me stay active on all platforms with less effort.
Good idea; could have better execution.
What do you like best about the product?
I like the ability to schedule posts ahead of time on multiple platforms at once. The ability to respond to reviews on multiple platforms is also helpful and takes down the amount of time needed for these tasks.
What do you dislike about the product?
There seem to be a lot of service disruptions in keeping accounts linked. We constantly have to reconnect accounts, and sometimes the post doesn't make it everywhere I tried to get it to. Also, the inability to add hash tags in an efficient manner makes for some extra time.
What problems is the product solving and how is that benefiting you?
Quickly posting to multiple platforms and responding to reviews.
A very helpful platform.
What do you like best about the product?
Information is consolidated onto one platform.
What do you dislike about the product?
There's a little bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Social media advertising and review management.
Great product & great support for a bulk reviews and listings solution!
What do you like best about the product?
SOCi helped us manage the scale of opening and responding to issues at scale for a brand with 30+ retail locations. We also had some issues with claiming and maintaining listings, and their partnerships have helped us when we were scratching our heads.
What do you dislike about the product?
The usability/experience of the platform isn't cutting edge, but it does its job.
What problems is the product solving and how is that benefiting you?
We have a lot of retail locations with a very regular flow of customers who love using reviews to show their appreciation or air their grievances. SOCi helps us handle the flow of information without feeling overwhelmed.
Easy to use and streamlines posting
What do you like best about the product?
The dashboard is pretty straightforward and easy to navigate. Makes it a lot easier to post to several platforms at once. Even writing the posts feels intuitive and easy.
What do you dislike about the product?
I often want to click to see the posts that are scheduled on my main page and it doesn’t work like that so I have to remember how to go find the post and open it to read it.
What problems is the product solving and how is that benefiting you?
It makes scheduled posting easy to multiple platforms.
SOCi platform is super easy to use with plenty of options
What do you like best about the product?
SOCi is easy to use: schedule posts on multiple platforms at the same time, pick and choose what platforms to post on - Instagram story and reels or Facebook post, or even Google. Schedule ahead of time and don't worry about it for a couple of weeks. It's easy to upload content into your library. Plus you can manage multiple location frome one place.
What do you dislike about the product?
I've been using SOCi for over a year now and I haven't found any downsides yet.
What problems is the product solving and how is that benefiting you?
SOCi saves me a ton of time, since I can schedule multiple posts at the same time and don't have to go back to it every day.
Ease of use for multi locations
What do you like best about the product?
The ease of setting up multiple locations and managing their profiles.
What do you dislike about the product?
Some of the limitations when the multi locations are all unique brands.
What problems is the product solving and how is that benefiting you?
Security for social accounts without handing out passwords and admin access on meta too an extreme number of associates.
I find SoCi as a helpful guide to post on Insta and FB
What do you like best about the product?
It's easy to use and has content built in to use and or alter to our studio's needs
What do you dislike about the product?
I haven't run across anything that we dislike
What problems is the product solving and how is that benefiting you?
Idea's for content along with helpful reminders of "national days" that we can use to reach our audience
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