SOCi Platform
SOCi Inc.Reviews from AWS customer
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Effortless Content Management and Scheduling
What do you like best about the product?
Easy access to content catalogs and scheduling posts is a breeze.
What do you dislike about the product?
Would love to have better integration with Canva... it seems like some of the features are unavailable.
What problems is the product solving and how is that benefiting you?
Scheduling social media posts that align with the brand and are created for us ahead of time.
SOCi: A Massive Time Saver for Social Media Management
What do you like best about the product?
I like how SOCi makes the posting and sharing of community content and events much easier. It's a huge time saver, allowing us to get the right amount of information out in a timely manner to more people across the web. At the click of a button, we can update information and have new posts up in seconds. The setup was user-friendly and easy to get things started. I also appreciate that SOCi allows you to get your information out there in the right streams and for millions to see in a matter of minutes.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use SOCi to post social media updates efficiently, keeping residents and prospects informed. It's a huge time saver, making content sharing quick and reaching millions easily.
Ideas and think tank for my On-Line platform.
What do you like best about the product?
helpful with ideas and suggestions with online presence. with trendy ideas.
What do you dislike about the product?
hard to get started. I dont like having to use minimum words to describe what I dislike. I dont really dislike anything so far.
What problems is the product solving and how is that benefiting you?
I currently do no have any business problems that need Soci help for. I am hoping to see some improvement in my client traffic . we will see.
Intuitive Multi-Location Management, Streamlined Social Scheduling
What do you like best about the product?
SOCi makes it incredibly easy to manage multi-location social media in one place. I love how intuitive the platform is scheduling, approvals, publishing, and analytics are all streamlined, which saves a ton of time. The ability to manage multiple accounts and brands from a unified dashboard is a huge plus.
What do you dislike about the product?
Some features can feel a bit limited or clunky, especially when handling large batches of content. Certain tools also require extra steps that slow down workflow. Occasional glitches in scheduling or posting can be frustrating, and the user interface could be more modern and responsive.
What problems is the product solving and how is that benefiting you?
SOCi helps solve the challenge of managing multiple social media accounts across different locations and platforms. It centralizes scheduling, approvals, and content creation, which saves time and reduces errors. It also helps ensure consistent branding and messaging across all channels. With SOCi, I can easily monitor performance, streamline workflows, and collaborate more efficiently with my team. Overall, it simplifies multi-location social media management and allows me to focus more on strategy instead of juggling tools.
Very solid very useful
What do you like best about the product?
Ease of Use it right to the points maybe to many tabs
What do you dislike about the product?
Training to long need to be shorter, it way to long
What problems is the product solving and how is that benefiting you?
None
Effortless Scheduling and Review Monitoring with SOCi
What do you like best about the product?
I find SOCi incredibly useful for managing social media posts, making it easy to schedule postings throughout the month, which streamlines my workflow significantly. I love that all reviews are aggregated in one place, allowing me to effortlessly see what people are saying about my property, which keeps me informed and helps with response management. The initial setup was very easy, enabling me to start using the platform without any hassles. My overall satisfaction with SOCi is demonstrated by my willingness to recommend it to others at the highest rating of 10.
What do you dislike about the product?
Nothing!
What problems is the product solving and how is that benefiting you?
SOCi makes it easy to schedule postings throughout the month and centralizes review management, allowing me to easily see what people are writing about us.
Senior Project Manager
What do you like best about the product?
It's easy to send review requests to customers.
What do you dislike about the product?
There is genuinely not much to do in this program.
What problems is the product solving and how is that benefiting you?
Review generation
Does not work all the time
What do you like best about the product?
Like that it generates posts on a schedule.
What do you dislike about the product?
Really hard to set up to do facebook and instagram.
What problems is the product solving and how is that benefiting you?
Removes time it takes to post ads
REALTOR
What do you like best about the product?
The intended ease of consistent, automated, scheduled posts.
What do you dislike about the product?
Posts do not always post as scheduled. Many error messages with facebook.
What problems is the product solving and how is that benefiting you?
Brand and name recognition. Being easily recognizable helps keep me top of mind with potential clients.
Flexible Platform, but Setup Challenges Persist
What do you like best about the product?
I truly appreciate SOCi’s robust insights and reporting capabilities, which provide valuable data to assess performance quickly across all our store locations. The platform’s ability to easily group locations enhances our operational efficiency. Moreover, the customizable nature of SOCi is another significant strength; it allows us to modify attributes globally for all 2,500 store locations with remarkable speed. This adaptability is essential for managing a large number of stores, making transitions and adjustments both swift and effective.
What do you dislike about the product?
I find the support tickets to be slow in response time, which is problematic when urgent issues with store listings arise, and timely resolutions are necessary within the same day. Additionally, during the initial setup of SOCi, there were numerous challenges in aligning the data stream accurately, particularly concerning store hours, which resulted in a cumbersome implementation process.
What problems is the product solving and how is that benefiting you?
I use SOCi for managing store listings for 2,500 locations and quickly adapting store hours during events. It helps by being responsive and providing page template enhancements. The insights and easy location grouping aid in performance assessments.
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