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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,581 reviews
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External reviews are not included in the AWS star rating for the product.


    Christina K.

One stop marketing that everyone can use!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The platform is extremely straightforward and easy to use. With a single dashboard, we can post to multiple platforms all at once, which makes the process effortless. We simply add our content and move on. I also appreciate having a representative I can reach out to if any issues arise. We incorporate it into our daily marketing strategy, and my entire team is comfortable using it. Thank you, SOCi!
What do you dislike about the product?
We have been using SOCi for about a month now and so far, we have no negative feedback to share.
What problems is the product solving and how is that benefiting you?
Ease of use and ensuring all platforms are used


    Leisure, Travel & Tourism

Great Social Media Response!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I've realized that my other travel posts on my social media pages tend to get very little engagement. But when I share SOCi posts, I consistently see excellent responses across all my pages, with many likes and shares. Managing the platform is straightforward, especially when it comes to choosing which types of posts or products I want to promote. I also found the calendar feature to be very helpful and setting it up was a breeze.
What do you dislike about the product?
I honestly can't think of anything negative to say about this product. I absolutely love it!
What problems is the product solving and how is that benefiting you?
This tool is a real time-saver for me! Now, I only need to spend about 20 minutes each week reviewing the calendar and deciding whether to confirm or adjust the content I want to be posted. I no longer have to devote so much effort to creating and uploading content for social media.


    Anthony J.

Better Customer Support and Integration Needed

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I like some of the features that SOCi offers like the ability for the locator tool that includes templated customer landing pages. The team is very flexible with what customizations can be done, but this also requires development work.
What do you dislike about the product?
I would like to see more features added like the ability for dealers or contractors to pull in any google reviews, or for customers to write reviews directly on the customer landing pages. I want the ability for SOCi to be editable without having to rely on a developer, I would like faster response times from our support teams.
What problems is the product solving and how is that benefiting you?
SOCi is creating a dealer/installer finder that our certified installers can register and be displayed on our homepage


    Security and Investigations

ITs a handy place to see all reviews

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
One site for seeing all reviews and platforms
What do you dislike about the product?
unable to respond /post to all platforms at oen time
What problems is the product solving and how is that benefiting you?
honestly i feel that it is something that can be developed more by myself as i am only scratching the surface of the platform.


    Shivank G.

Ease of Use and Integration with Other Systems

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, integration, implementation and features
What do you dislike about the product?
the user interface could be a bit better for navigation purposes
What problems is the product solving and how is that benefiting you?
SOCi is really helping us post things on different platforms from one common platform. It is benefiting us from time management perspective as well as the effort to login from one platform to the other


    Heather A.

SOCi does the Social Media work for me so I can be a better travel agent.

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I used to spend hours a week trying to figure out social media. The timing of posting, what to post, and the frequency were all so sporadic as I'd get overwhelmed. What I really wanted to do was sell travel, get new clients, and service existing bookings. SOCi helps me do that as I don't have to worry about the Social Media presence any longer. They do it for me.
I check the calendar every 2 weeks, delete any pending posts that may not pertain to my clientele, and then forget about it. It's so easy to do, easy to implement, and saves me so much time.
What do you dislike about the product?
I don't see any downsides of SOCi at this time. I really like all of the features.
What problems is the product solving and how is that benefiting you?
SOCi solves my issue with coming up with creative posts on Social Media. It takes all the legwork stress of it off of me so I can sell more.


    Julie M.

SOCi makes it so easy to plan out our social media posts.

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
It was easy to learn to use. It's nice to be able to plan out our social media posts.
What do you dislike about the product?
Not sure I have found anything I dislike yet.
What problems is the product solving and how is that benefiting you?
Not having to think about posting daily. I can schedule it out.


    Madison L.

User friendly!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
This tool is easy to use and effectively gathers important data related to social and Google pages. Having a monthly check-in call with a SOCi rep is a plus!
What do you dislike about the product?
I would have liked for our company to have the option to run ads, but unfortunately, we were not able to make this happen.
What problems is the product solving and how is that benefiting you?
Analytics for our social and google pages


    Nicole .

SOCI is a great tool for marketing, saves valuable time.

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The fact that we can upload one video or picture and have it post to all our Social Media places.
What do you dislike about the product?
Nothing to dislike. We absolutely love SOCI!
What problems is the product solving and how is that benefiting you?
SOCI has saved the company hundreds of hours in posting social media.


    Alan H.

SOCI is very easy to use

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I like how SOCI allows you to post across multiple platforms and to keep up with all of those posts and accounts from one main source. It also lets you see how many engagements are made and what app is getting the most attention. This allows for you to keep up with the best platform the most.
What do you dislike about the product?
Soci could be easier to use in my opinion. It seems like there is alot of unnecessary steps and sometimes it doesnt seem to be accurate on viewing percentage or likes. Other than that it is a pretty easy to use and nice website to boost ads.
What problems is the product solving and how is that benefiting you?
It makes it easier to post alot of ads in a short amount of time when im very busy