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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,580 reviews
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External reviews are not included in the AWS star rating for the product.


    Sarah P.

Huge Time-Saver, Easy to Use and Setup

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how SOCi lets us schedule several posts simultaneously. The integration with Canva streamlines content creation, and the ability to add first comments is a great time-saving feature as well.
What do you dislike about the product?
There are certain limitations with the response features that mean we have to visit the platform itself to reply to responses on our posts. When we try to do this within SOCi, it ends up posting as a separate reply to our own post instead of replying directly to the original response.
What problems is the product solving and how is that benefiting you?
SOCi has made it much easier for us to manage several social media platforms in an efficient and strategic way. It helps us save a significant amount of time and ensures that everything stays well organized.


    Primary/Secondary Education

Great experience!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I love how we can schedule ahead of time and it gives us an option to upload
What do you dislike about the product?
some photos upload incorrectly causing it to be blurry
What problems is the product solving and how is that benefiting you?
scheduling ahead of time


    Baylor B.

Super convent and easy to use

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
With this tool, you can easily schedule an entire month's social media posts all in one place. The interface is very user-friendly, making the process straightforward.
What do you dislike about the product?
At this point, I haven't found anything to dislike. I wouldn't categorize any aspect as a negative.
What problems is the product solving and how is that benefiting you?
All of our online presence is managed and maintained through Soci.


    Design

Easy to use

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the user-friendly interface and the clear organization of everything, which makes navigation straightforward. The AI feature for responding to reviews is also a great addition, as it streamlines the process and makes everything feel quick and seamless.
What do you dislike about the product?
I do not like how once you are in the report page you cant seem to get back to the home screen. At least I'm not sure how to do it.
What problems is the product solving and how is that benefiting you?
Having all our reviews organized in a single location makes it much easier to manage, and coordinating the social media calendar has become more streamlined as a result.


    kingsley s.

Soci Review

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use that it provides for our community
What do you dislike about the product?
It is missing a tiktok option to upload from SOCI
What problems is the product solving and how is that benefiting you?
It makes scheduling our posts super easy for the week


    Maria G.

Great platform

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
That I can schedule posts for the entire month in an. organized and organic way
What do you dislike about the product?
The option to select whether I want the post to be AM or PM is confusing, because when I click it, the other one turns darker, so I always get confused with it.
What problems is the product solving and how is that benefiting you?
To create multiple posts for the month, I can utilize already-made templates. If I don't have the time to create something on my own, this platform has a library full of templates, allowing me to always have posts ready to go for the month.


    Food & Beverages

Soci Review

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The calendar view to lay out my posts in an organized manner.
What do you dislike about the product?
It is not intuitive for me. I don't understand many of the features even after looking through the help section.
I have to have approval even for corporate suggested posts. It seems like if corporate is suggesting them, they'd be pre-approved.
The length of time it takes to get approval of posts.
What problems is the product solving and how is that benefiting you?
It is allowing us to have store level social media accounts that previously we weren't allowed to have. Because it give corporate a way to monitor and approve what content is being shared, we can have social media pages.


    Laura L.

SOCI is great and easy to use!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The SOCI app is so convenient and easy to use. We've trained multiple users and they all pick up the software so quickly. Being able to schedule post in advance helps us stay ahead and keep us organized.
What do you dislike about the product?
The only downfall is that not all features on the desk top are available on the phone app.
What problems is the product solving and how is that benefiting you?
Social media marketing efforts. Planning and organizing.


    Jennie C.

Great Service

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The scheduling when it comes to posting across multiple platforms makes this so much easier- you can even do it way in advance which is AWESOME!! It was very simple to learn how to use!
What do you dislike about the product?
There is really nothing I do not like about SOCi.
What problems is the product solving and how is that benefiting you?
The scheduling when it comes to posting across multiple platforms makes this so much easier- you can even do it way in advance which is AWESOME!! It was very simple to learn how to use!


    Christina K.

One stop marketing that everyone can use!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The platform is extremely straightforward and easy to use. With a single dashboard, we can post to multiple platforms all at once, which makes the process effortless. We simply add our content and move on. I also appreciate having a representative I can reach out to if any issues arise. We incorporate it into our daily marketing strategy, and my entire team is comfortable using it. Thank you, SOCi!
What do you dislike about the product?
We have been using SOCi for about a month now and so far, we have no negative feedback to share.
What problems is the product solving and how is that benefiting you?
Ease of use and ensuring all platforms are used