What do you like best about the product?

I love that it’s a one stop shop for all I need to do! Love that is has AI review capabilities as well

What do you dislike about the product?

I don’t love the mobile app. It is not as easy to use/log into

What problems is the product solving and how is that benefiting you?

Solving posting to multiple social accounts from one stop, as well as scheduling posts. Also helps me save time with having all reviews under one umbrella

What do you like best about the product?

I've been using Soci regularly for managing social media at work, and overall, it's been a strong platform that balances brand compliance with flexible content creation and scheduling tools. Here's a breakdown of my experience across key areas:

Scheduling & Publishing
Soci makes it easy to schedule content across multiple locations and platforms with a centralized calendar. I can queue up campaigns well in advance, and the bulk scheduling feature is a major time-saver. Posts go out reliably, and platform-specific tweaks are straightforward.

Content Library
The shared content library is especially useful for multi-location teams. It allows our corporate and local teams to pull from pre-approved content that aligns with brand guidelines, which helps us stay consistent without being repetitive. It's also a great resource for evergreen content.

Brand Compliance Controls
One of Soci’s strongest features is its focus on brand protection. It gives corporate teams tight control over messaging and creative assets, while still allowing localized customization. This balance is critical for businesses with many locations or franchises.

Analytics & Reporting
The reporting dashboard provides valuable insights at both a high level and per location. It's easy to generate and export performance reports that include metrics like engagement, impressions, and post reach. The ability to compare locations is particularly useful for spotting trends and adjusting strategy.

Ease of Use
There’s a bit of a learning curve at the beginning, especially for less tech-savvy users, but once you're familiar with the layout, it’s intuitive. The drag-and-drop scheduler and built-in workflows make day-to-day operations smoother.

Integration
Soci integrates with several major platforms like Facebook, Instagram, Google Business Profiles, and LinkedIn. The local listing and review management integration also helps streamline reputation management within the same tool.

Customer Support
Support has been responsive and helpful when we’ve needed them. The Soci team provides onboarding and resources to help users get up to speed, and they’ve been receptive to feedback on platform improvements.

Final Thoughts
Soci has been a reliable, efficient tool for managing our brand's social presence across many locations. It’s especially valuable for teams that need a strong mix of centralized control and localized execution. While there’s room to improve in interface speed and customization options, the platform delivers where it matters most: consistent, brand-safe, scalable social media management.

What do you dislike about the product?

The limited ability to customize ads, things that need to have high level of customizationis difficult

What problems is the product solving and how is that benefiting you?

Having to have mutiple platforms for each function, soci has it all in one space

What do you like best about the product?

I love interacting with others on Soci..

What do you dislike about the product?

Soci can be overwhelming when you first begin

What problems is the product solving and how is that benefiting you?

Bringing more residents to the Community Centers

What do you like best about the product?

It makes scheduling multiple social media post through multiple platforms for multiple locations a breeze

What do you dislike about the product?

Sometimes it doesn’t detect that I am unchecking certain platforms, for example on checking Facebook or TikTok for a scheduled message. It will schedule those messages anyways.

What problems is the product solving and how is that benefiting you?

It is able to consolidate all of my locations in one place and make scheduling multiple posts very easy. Also, it’s able to provide great analytics for our social media performance all in one place.

What do you like best about the product?

It’s so easy to use! Being able to link directly to my Canva account is so nice! I can schedule my entire month and forget about it. It’s amazing!

What do you dislike about the product?

I wish it was easier to mark spam messages and it not count against your engagement score.

What problems is the product solving and how is that benefiting you?

It puts all of my social media accounts in one location so I don’t have to use multiple apps.

What do you like best about the product?

Integration across all social media platforms.

What do you dislike about the product?

Just learning but trying to get it all together.

What problems is the product solving and how is that benefiting you?

Time management

What do you like best about the product?

SOCi is so easy to use and post to your pages in one simple click to where you don't have post individually.

What do you dislike about the product?

I haven't come across any issues as of yet.

What problems is the product solving and how is that benefiting you?

Not having to post to individual sites.

What do you like best about the product?

Scheduling post to various social calendars

What do you dislike about the product?

Google business page management is a bit difficult and clunky

What problems is the product solving and how is that benefiting you?

posting to mulitple social networks

What do you like best about the product?

You post once and it goes to all your platforms.

What do you dislike about the product?

I cannot think of any downsides to using SOCI

What problems is the product solving and how is that benefiting you?

Saving time by posting once and automatically sending it to FB, IG and TT

What do you like best about the product?

One of the biggest things I love about SOCi is that it excels in providing a comprehensive "all-in-one" marketing software solution. After using this platform for a couple of years, I've come to appreciate how it enables users to view data from social media and Google. The social media content scheduler is robust - editing and scheduling are a breeze. Finally, the review management portion is a lifesaver - responding to multiple reviews with well-crafted AI responses that sound real. Heck yeah! Overall, I believe this product is a valuable addition to any agency, and I will undoubtedly incorporate this program into my career.

What do you dislike about the product?

Not much, but I would like to explore how bulk social media scheduling can be implemented at a higher level.

What problems is the product solving and how is that benefiting you?

SOCi enables our agency to reliably schedule content for a portfolio of over 200 social consulting clients, in addition to providing thorough and efficient review management.