SOCi Platform
SOCi Inc.Reviews from AWS customer
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i use it as an employer and its very easy to work around
What do you like best about the product?
i like handling my own reviews and stats
What do you dislike about the product?
i do not like sometimes its not mobil friendly
What problems is the product solving and how is that benefiting you?
It helps us handle reviews
Great Service!! Highly Recommend
What do you like best about the product?
I like that Soci is a one-stop shop for social media platforms. We can quickly connect with our residents on most platforms. We also receive reviews through SOCI, which is a great tool for feedback.
What do you dislike about the product?
I have nothing negative to say. SOCI has been one of the best marketing tools I have used, and I have used quite a few different ones.
What problems is the product solving and how is that benefiting you?
SOCI is helping is navigate what the needs of our residents are and how to connect with them through social media
SOCi is so easy!
What do you like best about the product?
We love SOCi! It is very easy to use and it takes the hassle out of keeping up with all our social media platforms. I love that it has curated content that you can use or that you can load your own to add some personalization. I encourage all of our agents to use SOCi as it will save them time and make their social platforms look great!
What do you dislike about the product?
I'm not sure that I'd say this is least helpful but it definitely takes some time to figure out the administrative panel. I am the admin for SOCi for our whole company and it was not very intuitive initially. But once you work your way around the platform and take the time to learn it, I really like it.
What problems is the product solving and how is that benefiting you?
Mostly, we use SOCi for social media management and posting. It helps us maintain activity on all of our platforms even when we don't have time to create content ourselves. Several of our agents are also using it for this purpose and their feedback is great. They love the platform.
SOCI
What do you like best about the product?
SOCi has been an absolute game-changer for us in managing our online presence and engaging with our audience. Its reputation management feature is efficient and allows us to monitor and respond to reviews seamlessly across various platforms. The social scheduler has saved our teams so much time, enabling them to plan and schedule posts ahead of time while ensuring consistent branding. What's truly impressive is the analytics dashboard, providing valuable insights to optimize our social media strategy. SOCi has truly made managing social, reputation, and listings a breeze, and I highly recommend it to any business looking to elevate their online presence.
What do you dislike about the product?
Nothing. We truly are so happy with all the resources the provide!
What problems is the product solving and how is that benefiting you?
SOCi solves the challenges of managing online reputation and social media scheduling by providing a streamlined platform for monitoring reviews across multiple platforms and scheduling posts in advance. This benefits us by saving time, ensuring timely responses, and maintaining an engaging social media presence.
SOCi is a great platform that allows me and my team to view/respond to customer postings.
What do you like best about the product?
SOCi takes many different social channels and condenses it into one easy platform to navigate and reply to customers.
What do you dislike about the product?
I think that the AI could use some work generating responses. Many of them are very robotic.
What problems is the product solving and how is that benefiting you?
It is saving us time logging into various social channels. It's great to have one platform that syncs are of this data.
Great product
What do you like best about the product?
The product is very easy to use, & has many platforms, and great functionality. It was easy for us to set our businesses up on the platform & our team had no issues using this on a daily basis.
What do you dislike about the product?
We wished the platform integrated with Pinterest.
What problems is the product solving and how is that benefiting you?
We used SoCi to sync our social media efforts.
Ease of use
What do you like best about the product?
The graphics and tools to add campaigns to your social media are great!
What do you dislike about the product?
Teh site is cumbersome and not easy to navigate quickly
What problems is the product solving and how is that benefiting you?
loading graphic campaigns onto social media
Decent product
What do you like best about the product?
They have a social media calendar to publish posts across platforms.
What do you dislike about the product?
They use a PST timezone for things but neglect to tell you that, so all of my posts for my EST business landed 3 hours late.
What problems is the product solving and how is that benefiting you?
They host a website for us.
Excellent Product
What do you like best about the product?
Easy to use. The best part is AI response to reviews. That part is excellent.
What do you dislike about the product?
Nothing. I don't dislike anything. I t is a good product.
What problems is the product solving and how is that benefiting you?
It helps me keep track of social media requests and reviews.
Great Platform for Marketing!
What do you like best about the product?
The planner is a tool that I am using quite often. I highly reccomend using the planner on SOCi and I love that our marketing department can automatically approve our post without us having to reach out.
What do you dislike about the product?
So far, I haven't found anything that I dislike about SOCi!
What problems is the product solving and how is that benefiting you?
SOCi is solving the hassle of getting posts approved by our marketing department without directly emailing them and filling up their inbox more than it already is!
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