SOCi Platform
SOCi Inc.Reviews from AWS customer
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Love having social media done for me!
What do you like best about the product?
I like being able to review all the upcoming posts as well as schedule my own all in one spot.
What do you dislike about the product?
Aside from some challenges we had getting our accounts all connected and the correct authorized users enabled, there's not much to dislike.
What problems is the product solving and how is that benefiting you?
Having to constantly generate social media content is not something I excel at so having this service takes care of all of that for me!
Great company and great support
What do you like best about the product?
SOCI has proven an outstanding partner for managing our company's online presence and reputation. Their review and company directory listing services have been top-notch, significantly enhancing our visibility and credibility. Overall, SOCI has exceeded our expectations, and we recommend its services to any business looking to strengthen its online presence.
What do you dislike about the product?
The only complaint is that the pricing is very high. Otherwise, this is a great product for large companies or franchises.
What problems is the product solving and how is that benefiting you?
Solving the many direct listings across several services makes it an easy management tool to keep our company location addresses, phone numbers, etc, updated with ease.
Highly Recommend SOCi
What do you like best about the product?
I love the SmartBot and reporting functions.
What do you dislike about the product?
I do not have anything to add here. I love SOCi.
What problems is the product solving and how is that benefiting you?
SOCi solves the ability to see all of our locations in one platform.
Everything In One Place!
What do you like best about the product?
As my title suggests, the convenince of having all of my SM sites, for all of my comunities in one place is a huge time savor!
What do you dislike about the product?
There is a learning curve to the program and understanding it's features, but I know the more I use & interact, the easier it will become as a user.
What problems is the product solving and how is that benefiting you?
Timesavings- having all SM sources located on one platform!
Smooth Process
What do you like best about the product?
suggested posts on certian dates and one click to post.
What do you dislike about the product?
none so far. everything is working as advertised.
What problems is the product solving and how is that benefiting you?
allowing me to be fluid across all social media platforms with the same social media posts.
The platform is so easy to use and keeps me organized with my posting goals!
What do you like best about the product?
The scheduler is my favorite part! It keeps the creative flow coming without pressure to remember when to post. I can break out a posting session for the month ahead so I don't have to worry later whether I'm staying up to date with consistent engagement. It also helps with answering positive or negative feedback from other users.
What do you dislike about the product?
Posting reels to Instagram and Facebook can be difficult at times.
What problems is the product solving and how is that benefiting you?
Identifying positive and negative feedback from followers, keeping us informed of what audience we are attracting and how to tailor more to them as well as engage others. Helping keep posts organized to stay on track with consistent engagement.
Easy and intuative response tool for social reviews.
What do you like best about the product?
The simplicity in being able to respond to social reviews.
What do you dislike about the product?
Nothing that I can think of that i dislike, maybe no ability to save a response template of my own.
What problems is the product solving and how is that benefiting you?
SOCI is solving our ability to connect with our cusotmers after their initial experienc in our retail locations.
SOCi is a life saver!
What do you like best about the product?
How organized and easy it makes my job. I wish all of our properties used it.
What do you dislike about the product?
I wish it created its own hashtags and connected easier with canva.
What problems is the product solving and how is that benefiting you?
Replying to reviews with the AI tool is honestly a life saver.
Ease & Analytics
What do you like best about the product?
Simple, yet effective. Can post to several platforms in seconds and review the analytics to see which posts are reaching a larger audience to improve engagements and gain more attention/business!
What do you dislike about the product?
SOCi has been great, nothing as of now!!
What problems is the product solving and how is that benefiting you?
Posting to several platforms at once, reviewing engagement scores on the platforms, and following-up with the reactions received.
Soci streamlines social media management
What do you like best about the product?
The ability to manage all of my social media pages in one place!
What do you dislike about the product?
They tend to have quite a bit of bugs and take a while to fix them.
What problems is the product solving and how is that benefiting you?
Soci allows our team as well as our franchisees to manage all of their social media and listings through one platform making it easier!
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