SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci Posts
What do you like best about the product?
That I can go onto the scheduler and schedule social media posts that will automatically post for me and I don't have to think of content to create. It's really user friendly and easy to use
What do you dislike about the product?
I wish I could link my personal instagram page
What problems is the product solving and how is that benefiting you?
Time saver and provides great content for me to post
Solid Reputation Management Platform for Multi-Location Retail
What do you like best about the product?
SOCi makes it easy to monitor and manage customer reviews across dozens of store locations from a single dashboard. It saves us a ton of time by consolidating Google, Facebook, and Yelp reviews and allows our team to quickly respond with approved, on-brand replies. The ability to track sentiment and performance trends over time is helpful for internal reporting and training.
What do you dislike about the product?
The interface can feel a little dated and clunky at times, and reporting customization is somewhat limited. I’d love to see more robust integrations and real-time alerts, especially for high-priority negative reviews. Some users on our team also wish the mobile experience was more refined.
What problems is the product solving and how is that benefiting you?
SOCi helps us monitor and manage customer reviews across 40+ retail locations, which would be nearly impossible to do manually. It allows us to stay on top of our reputation, identify trends in customer sentiment, and quickly respond to both positive and negative feedback. This has improved our customer service, team accountability, and overall brand trust.
LOVE IT !
What do you like best about the product?
I love that I can schedule my post at anytime and how great it works with Canva.
What do you dislike about the product?
I don't dislike anything, I think it is a great tool.
What problems is the product solving and how is that benefiting you?
helps with time management.
Soci for Apartment Management
What do you like best about the product?
I like that I can schedule posts to facebook, instagram, and tiktok all from one place. I also like that it gives me performance metrics on my posts and allows me to respond to messages all in one place.
What do you dislike about the product?
I wish I could edit and create posts directly in Soci. It requires you to make your posts on a different platform and then upload them to their portal.
What problems is the product solving and how is that benefiting you?
Trying to manage multiple different social media accounts. SOCi makes it simple to do all in one place for the most part.
It has been AMAZING. Very easy and effective. Saves a lot of time and money
What do you like best about the product?
It is so easy. People that know what they are doing take care of the heavy lifting
What do you dislike about the product?
Nothing!!! It could not be easier. Maybe would like to add a 'personal touch' or specific information for my business and area.
What problems is the product solving and how is that benefiting you?
I don't have the time to create and post content. It allows me to focus on growing my business
easy to navigate on phone and computer
What do you like best about the product?
The Scheduler is super easy, I like that it is easy to upload and post content with my multiple locations.
What do you dislike about the product?
There is a lot of information showed on the home page, too much to be able to really see what it is showing.
What problems is the product solving and how is that benefiting you?
Being able to post multiple content at once for either as a company as a whole or a single location.
Soci is Great
What do you like best about the product?
Soci make it really easy to manager my social media
What do you dislike about the product?
I wish i had the option to add music to my posts.
What problems is the product solving and how is that benefiting you?
It simplifies the outreach marketing we have to do without using 30 different websites
HUUUGE Help With Multiple Platforms
What do you like best about the product?
We have a pretty set social media posting schedule, so its really nice to get the months social media posting done by scheduling posts for all of our social platforms at once. The dashboard is very user friendly and was easy to learn. We, also, utilize the review response tool to respond to our reviews. It is nice that their are preset responses that we are able to make personalized changes to. We use SOCi at least once a week. Overall, SOCi is a huge timesaver and a huge productivity tool.
What do you dislike about the product?
Truly, the only hiccup I have run into with SOCi is that sometimes my pictures get kicked back for being too big so I will have to play around with them to get them down to size. This is a rare occurrence, though.
What problems is the product solving and how is that benefiting you?
SOCi streamlines our social media posting, making it so much easier to schedule a whole months worth of posts in a short amount of time. This helps us be able to use that time elsewhere. Also, not having to switch between multiple social media platforms and make the same post over and over saves us even more time!
SOCI is an excellent platform for managing social media engagement!
What do you like best about the product?
Seamlessly planning multiple social media platforms and post in one place
What do you dislike about the product?
Not able to set reminders to post to social media accounts
What problems is the product solving and how is that benefiting you?
Its great to be able to streamline social media engagement
Fantastic Social Media Boost
What do you like best about the product?
I love the automated posting and scheduling features in SOCi! The software is intuitive and easy to use. I especially love the ability to cross post to multiple social media sites at once, it saves me hours each week.
What do you dislike about the product?
Sometimes the wrong libraries from my neighborly franchise connections appear and I am unable to find the ones for my franchise.
What problems is the product solving and how is that benefiting you?
It saves me a lot of time and headache with the ability to schedule and see all my posts in one place.
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