SOCi Platform
SOCi Inc.Reviews from AWS customer
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Exceptional Platform and Even Better Partnership
What do you like best about the product?
I’ve been a SOCi customer for over three years in the multifamily industry, and I can confidently say that no other platform comes close. I’m constantly vetting other solutions, and none compare to SOCi’s combination of robust features, seamless integrations, and continuous innovation.
The level of support SOCi provides is unmatched—prompt, thorough, and genuinely invested in our success. My rep, Ben, along with the entire multifamily team, are incredibly hands-on, knowledgeable, and transparent. Their dedication and proactive communication make you feel like more than a client—you feel like a true partner.
SOCi isn’t just a platform; it’s a partnership that elevates our marketing operations and helps us deliver better experiences for our communities every day.
The level of support SOCi provides is unmatched—prompt, thorough, and genuinely invested in our success. My rep, Ben, along with the entire multifamily team, are incredibly hands-on, knowledgeable, and transparent. Their dedication and proactive communication make you feel like more than a client—you feel like a true partner.
SOCi isn’t just a platform; it’s a partnership that elevates our marketing operations and helps us deliver better experiences for our communities every day.
What do you dislike about the product?
Sometimes API integration issues create roadblocks
What problems is the product solving and how is that benefiting you?
SOCi helps us manage and scale our digital presence across multiple communities efficiently. From social media scheduling and reputation management to localized content and reporting, it brings everything into one centralized platform.
Before SOCi, managing dozens of properties meant juggling multiple logins and inconsistent branding. Now, our teams can collaborate seamlessly, maintain brand consistency, and respond to residents faster. The time savings, visibility, and automation have made our marketing not just easier—but smarter.
Before SOCi, managing dozens of properties meant juggling multiple logins and inconsistent branding. Now, our teams can collaborate seamlessly, maintain brand consistency, and respond to residents faster. The time savings, visibility, and automation have made our marketing not just easier—but smarter.
Smooth and Intuitive, But Advanced Features Stand Out Most
What do you like best about the product?
I like the ease and flow of the application and how it ties everything together so neatly.
What do you dislike about the product?
From what I can see the more advanced features have more use than the standard ones. I'm not sure as we don't have all the features.
What problems is the product solving and how is that benefiting you?
We are able to post instantly across multiple platforms. It is extremely useful.
Effortless Multi-Platform Posting, But Some Feature Limitations
What do you like best about the product?
I can post in multiple platforms all in one and it keeps the formatting necessary needed for each platform.
What do you dislike about the product?
It limits the features I can use that are only available on the parent site.
What problems is the product solving and how is that benefiting you?
It helps me post in multiple locations all simultaneously. It saves time on my end and formats each post accordingly. It also helps me add first comments or events sign up buttons to each platform as allowed. It truly is a time saver and keeps things uniform across platforms. I can also respond to all comments and reviews in one spot which is favorable as well.
Great Social Media Integrations, Onboarding Could Be Clearer
What do you like best about the product?
The social media features and integrations where you can update one area and it will filter to Yelp, Google, etc
What do you dislike about the product?
Onboarding was a bit confusing on our start up call
What problems is the product solving and how is that benefiting you?
SOCI is helping to streamline social media and our online presence. With so many different sites to keep track of, we need a one stop shop.
Tedious Setup With Limited Calendar Features
What do you like best about the product?
I appreciate SOCi's potential capability to automate the posting processes, which could be incredibly valuable in streamlining my social media strategy. I hoped for a system that allowed me to 'set it and forget it,' ensuring that my content aligns seamlessly with my brand without requiring constant monitoring and management. This feature would be perfect for me as it provides reliable and correct posting information about tour operators that are in alignment with my brand values. The automation and sharing capabilities have made it easier for me to trust that my social media presence is being managed effectively, even when I'm not overseeing it constantly. Moreover, the idea of having a platform that effortlessly supports my brand's needs by providing informative posts that I can rely on is a significant reason why I looked into using SOCi.
What do you dislike about the product?
I found setting up SOCi to be tedious and cumbersome, with a process that was not straightforward. There was a lot of back and forth involved, and I feel it could have been made much simpler. Additionally, the platform calendar feels incomplete as it only schedules posts for about a week or ten days in advance, rather than offering a full month's worth or longer. This requires constant monitoring and management, which is not ideal for my needs.
What problems is the product solving and how is that benefiting you?
I use SOCi for seamless social media posting that aligns with my brand, allowing me to 'set it and forget it' for consistent and informative posts without constant monitoring.
Great for Building an Engaging Online Presence, but Has a Learning Curve
What do you like best about the product?
Easily builds an engaging online presence
What do you dislike about the product?
Took a little time to learn and put into ise
What problems is the product solving and how is that benefiting you?
Saves time, manages 100s of locations and increases local search visibility
Promising Social Media Management with Robust Features
What do you like best about the product?
I appreciate SOCi's straightforward and simple user interface, which makes it easy to navigate and teach others. The platform's reputation and listings management features, along with Genius Social, promise significant benefits. Additionally, the integration and connections with third-party sites, coupled with its potential in web development, are impressive.
What do you dislike about the product?
I think learning all the details might be a challenge due to the many components of SOCi.
What problems is the product solving and how is that benefiting you?
SOCi helps our partners connect with consumers, offering advanced technology and robust features. It simplifies integration and web development, enhancing community engagement.
So Easy
What do you like best about the product?
I really like that I can manage and schedule my social media content using the scheduler feature. This allows me to spend time on my social media management on my own terms. I also enjoy the review management. It allows me to track and respond to reviews from multiple sources on one platform.
What do you dislike about the product?
I think that I could use Soci mor effectively with mor education.
What problems is the product solving and how is that benefiting you?
Socia gives me more control over my time by allowing me to manage social media on my own schedule.
Good
What do you like best about the product?
Very helpful. I've loved using it so much
What do you dislike about the product?
Abs nothing, so far so good, rlly good platform.
What problems is the product solving and how is that benefiting you?
SOCi helps solve the challenge of managing and maintaining consistent brand presence across multiple locations and platforms. Before using SOCi, handling local listings, reviews, and social media for several locations was time-consuming and prone to inconsistencies. SOCi centralizes all of that—allowing us to schedule posts, respond to reviews, and track performance from one dashboard. This saves time, ensures brand consistency, and improves our local engagement and reputation management.
Awesome experience with SOCI
What do you like best about the product?
SOCI is awesome, It helps me organize all my social media posts for our residents!!
What do you dislike about the product?
I wish the calendar was easier to access and shortcuts were visisble!
What problems is the product solving and how is that benefiting you?
it is solving any disorganized social media posts
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