Qualified
Qualified.com, Inc.Reviews from AWS customer
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Great product with great customer support!
What do you like best about the product?
Qualified is integral to our demand generation strategy and helps amplify our reach when we are promoting content, webinars, and campaigs. What I love most about Qualified is the amazing customer support we reviece from their team. We have regular calls with our customer success architect who helps us set the chat experience strategy, train our team on technical aspects of the product, and finds new ways to further our use of the product - they are truly an extention on our marketing team. Our Qualified rep makes it seem like we are his only client and has dedicated a lot of time to help us get the most our of the solution.
What do you dislike about the product?
Setting up an experience can get confusing if you have too many branches but that is similar acorss most chat tools in my opinion.
What problems is the product solving and how is that benefiting you?
Qualified is helping us provide an additional way for our prospects to learn about our solution and schedule a meeting with our sales team when needed.
Outstanding tool, even better collaborative support
What do you like best about the product?
Qualified provides a clear and comprehensive way of looking at prospects active on your website. The platform serves up your most engaged prospects, but also provides lower intent prospects with engaging options to connect.
Our CSM meets with us regularly to review our experiences, update any chat designs, make suggestions on where to strengthen our usage and is always available if I have questions.
Our CSM meets with us regularly to review our experiences, update any chat designs, make suggestions on where to strengthen our usage and is always available if I have questions.
What do you dislike about the product?
The reporting is awesome, but it can be a lot!
What problems is the product solving and how is that benefiting you?
It's providing a quick and easy way for prospects to speak with sales professionals- either in chat or making their calendars available.
Elevating engagement through Qualified
What do you like best about the product?
Real-Time Visitor Insights: One of the standout features is its ability to provide real-time insights into website visitors. This allows our sales and marketing teams to understand who is on our site, what they are interested in, and their previous interactions with our brand. This data is invaluable for tailoring our communication and engaging with potential customers effectively.
Conversational Marketing: Qualified's live chat capabilities have transformed our website into an interactive hub for engagement. The chatbots are customizable and intelligent, allowing us to provide instant responses to customer queries and even qualify leads before they reach our sales team.
Seamless Salesforce Integration: As a Salesforce user, the seamless integration between Qualified and our CRM system has been a game-changer. The platform automatically routes qualified leads to the right sales reps within Salesforce, reducing manual data entry and improving lead management.
Personalization and Targeting: Qualified's platform excels in personalization. It enables us to create targeted messaging based on visitor behavior and demographics, increasing the relevance of our interactions and ultimately boosting conversion rates.
Conversational Marketing: Qualified's live chat capabilities have transformed our website into an interactive hub for engagement. The chatbots are customizable and intelligent, allowing us to provide instant responses to customer queries and even qualify leads before they reach our sales team.
Seamless Salesforce Integration: As a Salesforce user, the seamless integration between Qualified and our CRM system has been a game-changer. The platform automatically routes qualified leads to the right sales reps within Salesforce, reducing manual data entry and improving lead management.
Personalization and Targeting: Qualified's platform excels in personalization. It enables us to create targeted messaging based on visitor behavior and demographics, increasing the relevance of our interactions and ultimately boosting conversion rates.
What do you dislike about the product?
While Qualified is a powerful platform for improving sales engagement, there are a few areas where it could improve:
Advanced Reporting and Analytics: While Qualified provides valuable visitor insights, some users may desire more advanced reporting and analytics features. Additional customization options for generating reports and deeper insights could be beneficial for businesses looking to dive deeper into their data.
Limited Language Support: Depending on your target market, the platform's language support might be a limitation. Expanding language options for chatbots and other features could help businesses with a global customer base.
Content Management: If content management is a key aspect of your marketing strategy, you might find that Qualified's platform could offer more robust features in this area. Enhancements in content creation, management, and optimization tools would be welcomed.
Advanced Reporting and Analytics: While Qualified provides valuable visitor insights, some users may desire more advanced reporting and analytics features. Additional customization options for generating reports and deeper insights could be beneficial for businesses looking to dive deeper into their data.
Limited Language Support: Depending on your target market, the platform's language support might be a limitation. Expanding language options for chatbots and other features could help businesses with a global customer base.
Content Management: If content management is a key aspect of your marketing strategy, you might find that Qualified's platform could offer more robust features in this area. Enhancements in content creation, management, and optimization tools would be welcomed.
What problems is the product solving and how is that benefiting you?
Qualified's platform addresses several key challenges in the realms of sales and marketing.
Here's how these solutions benefit us:
Visitor Engagement: Qualified helps us proactively engage with website visitors in real-time, making it easier to capture and qualify leads. This means we can start conversations with potential customers when they are most interested, increasing the likelihood of conversion.
Lead Qualification: The platform employs chatbots and automated qualification processes to sift through website traffic, ensuring that only genuinely interested and relevant leads are passed on to our sales team.
Personalization: Qualified's tools allow us to deliver highly personalized messages and content to website visitors based on their behavior and preferences. This tailored approach fosters a stronger connection with potential customers and improves the overall customer experience.
Data-Driven Insights: The platform provides real-time data and analytics on visitor behavior, enabling us to make informed decisions about our sales and marketing strategies. These insights help us optimize our website content and messaging for better engagement and conversion rates.
Here's how these solutions benefit us:
Visitor Engagement: Qualified helps us proactively engage with website visitors in real-time, making it easier to capture and qualify leads. This means we can start conversations with potential customers when they are most interested, increasing the likelihood of conversion.
Lead Qualification: The platform employs chatbots and automated qualification processes to sift through website traffic, ensuring that only genuinely interested and relevant leads are passed on to our sales team.
Personalization: Qualified's tools allow us to deliver highly personalized messages and content to website visitors based on their behavior and preferences. This tailored approach fosters a stronger connection with potential customers and improves the overall customer experience.
Data-Driven Insights: The platform provides real-time data and analytics on visitor behavior, enabling us to make informed decisions about our sales and marketing strategies. These insights help us optimize our website content and messaging for better engagement and conversion rates.
Grabbing the right people at the right time
What do you like best about the product?
Timing is everything when it comes to the BDR process. Especially in a niche industry like cybersecurity. Qualified allows my team to engage with interested customers in real-time, as they learn about our product on the website. Features like demo request and live chat have already paid dividends and produced quality opportunities for our sales funnel. The territory routing features have allowed for a smooth lead flow to the relevant BDRs and account owners.
What do you dislike about the product?
There is a lot of amazing data available in qualified, though it can become overwhelming if you are unsure where to look. Less tech-savvy users may crave an even simpler view. Luckily I've been able to navigate through the analytics page and find the data I need, the Qualified CS team is always willing to lend a hand as well.
What problems is the product solving and how is that benefiting you?
Qualified helps my BDR team engage with prospects on our website via the chat tool with the goal of booking a meeting for our AE team. It also provides visibility into the specific landing pages a prospect engages with, allowing for a more tailored conversation and better qualification.
Intent & Increasing engagement
What do you like best about the product?
automated intent and meeting booker is awesome
What do you dislike about the product?
nothing, it does the job well. Wish i could automate slack messages of hot accounts with signals, but can automate weekly emails
What problems is the product solving and how is that benefiting you?
increasing our conversion rates
Qualified: Absolutely qualified to help you grow your business
What do you like best about the product?
During the short amount of time we've been using Qualified, the team has been fabulous. Our solutions rep has ideas to grow our business that we hadnt even considered. The team always has a quick response, and works hard to adjust with any request. I know i can ask a question and get a very thoughtful, knowledgable response the same day.
Excited to move our partnership forward in the next fiscal year!
Excited to move our partnership forward in the next fiscal year!
What do you dislike about the product?
Hard to say anything negative but I'd love to learn more about use cases and cant seem to find the time!
What problems is the product solving and how is that benefiting you?
Qualified is helping us pinpoint website page that should be conversion points and take greater aim at our target audiences.
Must-have marketing tech tool
What do you like best about the product?
One of the biggest selling points for us was how much functionality Qualified had consoldated into one product/platform. Between the meeting booker, chat bot, live chat, intent signals, and personalization - it really covers it all. Being able to create customized experiences for different audiences and ensuring we're only passing through our target ICP was a must-have for us. This tool has provided immediate value to our sales team through an increase in meetings booked, but also the level of insight it can provide reps. The best part about Qualified outside of the product functionality is their onboarding/CS team. We had an amazing sales experience, but the post-sale/onboarding experience has been a true game changer. Cassie has gone above and beyond to help us get the most out of Qualified!
What do you dislike about the product?
Nothing at the moment. Sometimes there are small discrepencies in the data enrichment, but that is a Clearbit issue.
What problems is the product solving and how is that benefiting you?
Qualified is making it easier for us to convert target ICP web traffic to booked meetings, and provides in-depth account insights to help our teams prioritize outreach.
Qualified is a Game changer
What do you like best about the product?
Qualified has given our reps visibility into which target accounts are on our site in real time enabling them to have real time conversations resulting in conversions & pipeline. the ease of implementation and amazing training meant reps were ready to go on the first day.
Andrew Ritter & Kalyn Selor at Qualified are incredibly knowledgeable and skilled in their field. They demonstrated a deep understanding of the industry and were able to provide expert guidance and solutions tailored to our specific needs. Their expertise was evident from the very beginning.
Andrew Ritter & Kalyn Selor at Qualified are incredibly knowledgeable and skilled in their field. They demonstrated a deep understanding of the industry and were able to provide expert guidance and solutions tailored to our specific needs. Their expertise was evident from the very beginning.
What do you dislike about the product?
As of right now there is nothing I dislike. Excited to see what they come out with next!
What problems is the product solving and how is that benefiting you?
Before Qualified were unable to see who was on our site and from what account. Get insights into what drove them to the site and the ability to create reports/dashboards for each rep. Helping us drive conversations, conversions, and pipeline. Not only helping our reps but giving prospects and our customers the ability to get questions answered immediately.
The platform and support we received for onboarding definitely exceeded my expectations.
What do you like best about the product?
The platform is user-friendly and offers extensive data analytics. However, what enhances its value is the support we received during onboarding and afterwards. Mike Curley has been exceptional in assisting us with strategic planning, development, and analysis. If you are purchasing Qualified, request Mike to be your customer success/architect.
What do you dislike about the product?
Nothing so far and I have been using multiple different chatbot platforms previously.
What problems is the product solving and how is that benefiting you?
Reducing obstacles in the user journey to facilitate their connection with sales on our marketing website.
Qualified is a must-have for building pipeline!
What do you like best about the product?
I love that my SDRs are instantly notified when a prospect is browsing our website! It gives my team another channel to start a conversation with their target accounts. Kalyn and Andrew did all of the heavy lifting during implementation and made the process super easy for us Managers.
What do you dislike about the product?
No real downsides, just wish we had started using the tool sooner!
What problems is the product solving and how is that benefiting you?
Qualified is helping surface prospects who are visiting our website and routing those prospects to sales reps in real time.
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