Sold by: Qualified.com, Inc.
Deployed on AWS
Qualified is the Agentic Marketing Platform with the world's leading SDR agent, Piper the AI SDR. Marketing teams trust Piper to autonomously drive inbound pipeline at scale, delivering real-time engagement and conversion. Trusted by top brands like Asana, Box, Brex, Clari, GE Healthcare, and more, Qualified is redefining how companies generate pipeline in the age of AI.
4.9
Overview
Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep, also known as an SDR, to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first.
The problem is it is impossible to respond quickly with the current process because it is painfully manual, time intensive, and it relies on limited human capacity. But it doesn't have to be this way. In the age of AI, we can put pipeline generation on autopilot.
Meet Piper the AI SDR. She's an AI SDR agent who operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.
Hundreds of the world's leading brands, including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse have hired Piper the AI SDR to grow their inbound pipeline and are seeing real tangible business results.
Highlights
- AI SDR Agent- scale inbound pipeline generation
- AI conversation & Email- meet in real time with chat, voice , video and follow up with inbound leads
- AI Signals and Offers- understand account-based buying intent and serve personalized marketing offers
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/24 months | Overage cost |
|---|---|---|---|
Qualified Premier | Agentic Marketing Platform - Premier: 50,000 Monthly Unique Visitor Sessions, Unlimited Login Users, 10 Calendar & Email Users and 500 Active Contacts /mo included | $100,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Active Email Contacts | Active Email Contacts | $10.00 |
Additional Calendar & Email Users | Additional Calendar & Email User | $240.00 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
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Delivery details
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Resources
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Support
Vendor support
Email, chat and video call support services are available Monday through Friday, 5 am PT until 5 pm PT.
help@qualified.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Computer & Network Security
Easy Live Chat That Connects with Interested Prospects—and Integrates Smoothly with Marketo
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
What I like most about Qualified is how easy it makes it to connect with people who are genuinely interested in what we offer. The live chat is simple to use, and it’s always a work in progress, which I appreciate. I also love that it integrates easily with Marketo, which saves us a lot of headaches when setting up the smart list flow and making sure contacts move smoothly through the program. Also, the support has been amazing! and every question we ask, Meaghan always tries to find a solution and is very responsive
What do you dislike about the product?
The chat is always going to be a work in progress, so the more we train it, the better it will become. One improvement we can make right now is to update the Activity section so it shows the person as soon as they book a meeting, rather than waiting for the session to close out. Also, I’m not sure whether the AI chat is actually asking the same question repeatedly or if it’s just refreshing, but it would help to make sure the chat isn’t saying the same thing over and over and doesn't show on the conversation log.
What problems is the product solving and how is that benefiting you?
We’re seeing better results with Qualified. We can tell that people are actually engaging in the chat and asking questions, whereas previous chat visitors only had button responses. Qualified lets them ask questions, and Dru Assist is able to provide an answer or guide them down a path that leads them to the resources. Also, we are able to see where people are coming from and how long/ how many times they are engaging
Stephanie A.
Intuitive Chat Experiences with Powerful AI SDR and Exceptional Support
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
What I like best about Qualified is its intuitive, user-friendly interface and how easy it is to build and manage chat experiences. It helps us engage website visitors in real time and connect high-intent prospects with our sales team faster. The AI SDR capabilities, chat experiences, and CRM integration make it easy to deliver a better buyer experience while improving lead qualification. The customer success team is exceptional. Austin Moore is always responsive, knowledgeable, and proactive in helping us get the most value from the platform.
What do you dislike about the product?
Overall, we've had a great experience with Qualified. The platform continues to evolve, and the support team is always very helpful and receptive to feedback.
What problems is the product solving and how is that benefiting you?
Qualified helps us engage high-intent website visitors in real time, qualify leads more efficiently, and connect prospects with the right sales reps faster. The AI SDR capabilities and Salesforce integration have streamlined our lead routing and improved the overall buyer experience. It's helped us respond to prospects more quickly, automate repetitive tasks, and create a more efficient handoff between marketing and sales.
Danielle H.
Dedicated Customer Success That Optimizes Qualified to Your Goals
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
The customer success team really do work hard to ensure the chat bot is set-up according to your companies goals. They work with you to optimize Qualified features to the fullest extent and I truly appreciate it.
What do you dislike about the product?
It is a very complex tool, so our original set-up was a bit clunky. If we spent more time clearly communicating goals and building more comprehensive onboarding road map.
What problems is the product solving and how is that benefiting you?
Better qualifying leads, engaging leads to conversion and guiding leads to the information most interested in.
Matt R.
Exceptional Support Amidst Growing Complexity
Reviewed on Jul 24, 2026
Review provided by G2
What do you like best about the product?
I like that Qualified fills multiple use cases for us, like website chatbot, inbound demo scheduling, and having an AI BDR for automated follow-up. What I appreciate most is the level of support we've received from our account team. They are incredibly knowledgeable about the complex platform, always available to help, and make us feel like we're the most important client. I would give Qualified a 10 out of 10 mainly because of the support we've received from Julie Bailey.
What do you dislike about the product?
The platform is evolving as Qualified expands its offering to include more AI, making it feel more complex each quarter. I find it hard to keep up with learning all the new features, so I rely on our account team for updates. Also, the UI could be simplified and streamlined, particularly the left side navigation menu. It feels excessively long, and I spend a lot of time clicking around different menu items to find what I need.
What problems is the product solving and how is that benefiting you?
I use Qualified to handle inbound interest efficiently. It answers prospect questions, directs them to the right page, connects BDRs for scheduling demos, and automates demo scheduling and email follow-ups.
Information Technology and Services
Powerful platform, even better support (shoutout to Julie!)
Reviewed on Jul 24, 2026
Review provided by G2
What do you like best about the product?
What I like best is how Qualified turns website traffic into real conversations instead of just another lead form. Piper engages visitors in real time and it all syncs cleanly with Salesforce. Also huge shoutout to our Success Architect, Julie - she's been super responsive and has made our Piper implementation super smooth.
What do you dislike about the product?
Requires ongoing upkeep. The flexibility is great but it takes real strategy/maintenance to keep workflows and routing optimized, not a "set and forget" tool.
What problems is the product solving and how is that benefiting you?
Before Qualified, inbound leads from our website sat in a queue waiting for a rep to follow up, often hours or days later. Qualified lets us engage high-intent visitors in real time instead of losing them to a generic 'we'll be in touch' form. It's cut down our speed-to-lead significantly and given us better visibility into which conversations turn into pipeline, since everything ties back into Salesforce.