Sold by: Qualified.com, Inc.
Deployed on AWS
Qualified is the Agentic Marketing Platform with the world's leading SDR agent, Piper the AI SDR. Marketing teams trust Piper to autonomously drive inbound pipeline at scale, delivering real-time engagement and conversion. Trusted by top brands like Asana, Box, Brex, Clari, GE Healthcare, and more, Qualified is redefining how companies generate pipeline in the age of AI.
4.9
Overview
Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep, also known as an SDR, to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first.
The problem is it is impossible to respond quickly with the current process because it is painfully manual, time intensive, and it relies on limited human capacity. But it doesn't have to be this way. In the age of AI, we can put pipeline generation on autopilot.
Meet Piper the AI SDR. She's an AI SDR agent who operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.
Hundreds of the world's leading brands, including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse have hired Piper the AI SDR to grow their inbound pipeline and are seeing real tangible business results.
Highlights
- AI SDR Agent- scale inbound pipeline generation
- AI conversation & Email- meet in real time with chat, voice , video and follow up with inbound leads
- AI Signals and Offers- understand account-based buying intent and serve personalized marketing offers
Details
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Deployed on AWS
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Description | Cost/24 months | Overage cost |
|---|---|---|---|
Qualified Premier | Agentic Marketing Platform - Premier: 50,000 Monthly Unique Visitor Sessions, Unlimited Login Users, 10 Calendar & Email Users and 500 Active Contacts /mo included | $100,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Active Email Contacts | Active Email Contacts | $10.00 |
Additional Calendar & Email Users | Additional Calendar & Email User | $240.00 |
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All fees are non-refundable and non-cancellable except as required by law.
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Support
Vendor support
Email, chat and video call support services are available Monday through Friday, 5 am PT until 5 pm PT.
help@qualified.com
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Customer reviews
Marketing and Advertising
Over priced tooling, with poor account management and set up
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
The chatbot can connect to the website, but I wouldn’t say it’s a particularly great feature.
What do you dislike about the product?
Poor account management. Support response times are slow, and the three CSMs we’ve had generally haven’t been very helpful. They seem either overworked or like admins who struggle to keep up with the volume of support requests coming through.
They also keep trying to push PiperAI when they haven’t mastered the basics. It doesn’t feel like they’ve asked customers to speak with the product team who actually has to build the project.
Lead routing is tricky, and the build process is convoluted.
They also keep trying to push PiperAI when they haven’t mastered the basics. It doesn’t feel like they’ve asked customers to speak with the product team who actually has to build the project.
Lead routing is tricky, and the build process is convoluted.
What problems is the product solving and how is that benefiting you?
They aren’t solving issues right now. It feels like we’ve been working with them for two years, getting passed between CSMs, and still haven’t reached a point where the setup actually works. When we ask for help (which we pay extra for), the CSMs still don’t get back to us. We have a bi-weekly call, and the CSM usually joins but seems to forget what the agenda is supposed to be.
Information Technology and Services
Qualified AI Agent Delivers Higher-Quality Pipeline and Better Visitor Engagement
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Qualified is helping us engage high-intent website visitors in real time and connect them with the right sales reps. The AI Agent is genuinely impressive compared with other chat and conversational tools I have tried or seen
It asks the right follow up questions to understand fit and intent, and it knows when to hand the conversation off to a sales representative via meeting versus resolving it independently. This has helped create a cleaner pipeline because reps are not being pinged for every website visit. As a result, Qualified leads are converting to pipeline at approximately 2X the rate and generating a higher average order value.
I also value its multilingual capabilities, which allow visitors to engage in their preferred language and create a better overall customer and prospect experience.
It asks the right follow up questions to understand fit and intent, and it knows when to hand the conversation off to a sales representative via meeting versus resolving it independently. This has helped create a cleaner pipeline because reps are not being pinged for every website visit. As a result, Qualified leads are converting to pipeline at approximately 2X the rate and generating a higher average order value.
I also value its multilingual capabilities, which allow visitors to engage in their preferred language and create a better overall customer and prospect experience.
What do you dislike about the product?
Agent is strong but it's not perfect. achieving the best results depends heavily on well designed conversation flows and close coordination between GTM teams.
Main challenge with Qualified is that getting the routing, qualification logic, and integration w/ CRM and MAP configured correctly which can require significant upfront effort and ongoing optimization. We have seen cases where meetings were booked with the wrong representative or later cancelled because the visitor’s needs did not align with the selected meeting type.
Other area with room to improve is reporting and analytics. It covers the basics well but getting more granular conversation level trends can be challenging.
Main challenge with Qualified is that getting the routing, qualification logic, and integration w/ CRM and MAP configured correctly which can require significant upfront effort and ongoing optimization. We have seen cases where meetings were booked with the wrong representative or later cancelled because the visitor’s needs did not align with the selected meeting type.
Other area with room to improve is reporting and analytics. It covers the basics well but getting more granular conversation level trends can be challenging.
What problems is the product solving and how is that benefiting you?
Before Qualified, our website visitors would fill out a form and then wait (sometimes hours, sometimes days), before a sales rep followed up, and by that point a lot of the initial interest had cooled off.
- Qualified closes that gap by engaging visitors the moment they are on the site, answering their questions in real time, and qualifying them before a rep ever gets involved. That's solved two problems for us:
1) Speed to engagement and
2) Rep efficiency
The net benefit has been a shorter sales cycle and a noticeably better first impression for prospects.
- Qualified closes that gap by engaging visitors the moment they are on the site, answering their questions in real time, and qualifying them before a rep ever gets involved. That's solved two problems for us:
1) Speed to engagement and
2) Rep efficiency
The net benefit has been a shorter sales cycle and a noticeably better first impression for prospects.
Layne P.
The best tech vendor we've ever implemented. Instant engagement, better meetings, phenomenal support
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
Qualified has transformed how we engage with website visitors. We went live with our AI SDR, Lily, across our website and email campaigns, and she's helped us respond instantly, personalize interactions, and guide leads more effectively so our team can focus on high-value conversations. We've seen a strong volume of visitor conversations convert into booked meetings, and the quality of those meetings has been noticeably better than we saw with Drift.
A huge part of why this has worked so well is our Qualified Success Architect, Elle. She's been phenomenal every step of the way, from the most thorough, well thought out onboarding I've experienced with any vendor, to consistently checking in to make sure we're maximizing every feature available to us. She's been a true partner and extension to our team, always excited to walk us through new capabilities so nothing we're paying for goes unused.
I've now used Qualified at two different companies, and I'd bring them with me anywhere. Between the platform and the people, it's genuinely one of the best vendor relationships I've ever had.
A huge part of why this has worked so well is our Qualified Success Architect, Elle. She's been phenomenal every step of the way, from the most thorough, well thought out onboarding I've experienced with any vendor, to consistently checking in to make sure we're maximizing every feature available to us. She's been a true partner and extension to our team, always excited to walk us through new capabilities so nothing we're paying for goes unused.
I've now used Qualified at two different companies, and I'd bring them with me anywhere. Between the platform and the people, it's genuinely one of the best vendor relationships I've ever had.
What do you dislike about the product?
Honestly, I can't think of a single thing.
What problems is the product solving and how is that benefiting you?
Before Qualified, a lot of our website traffic went unengaged. Visitors would land on our site and leave without filling out a form or engaging in web chat. Qualified solves that gap.
Our AI SDR, Lily, now runs across web chat and email campaigns, we're able to engage visitors the moment they show intent instead of relying on them to fill out a form and wait for follow-up. Lily handles the initial conversation, asks the right qualifying questions, and hands off to our team when a lead is genuinely worth a conversation. We've seen more meetings booked, and higher quality of those meetings, resulting in more revenue.
Instead of manually triaging every inbound chat, our team can trust that the best conversations are the ones reaching their calendars. We're also replacing some of our email nurtures with agentic emails through Qualified, which runs way smarter with less of a manual lift building them out.
Our AI SDR, Lily, now runs across web chat and email campaigns, we're able to engage visitors the moment they show intent instead of relying on them to fill out a form and wait for follow-up. Lily handles the initial conversation, asks the right qualifying questions, and hands off to our team when a lead is genuinely worth a conversation. We've seen more meetings booked, and higher quality of those meetings, resulting in more revenue.
Instead of manually triaging every inbound chat, our team can trust that the best conversations are the ones reaching their calendars. We're also replacing some of our email nurtures with agentic emails through Qualified, which runs way smarter with less of a manual lift building them out.
An D.
Responsive Onboarding and Innovative Features That Keep Marketers Competitive
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
We switched from another platform to Qualified, and their team was responsive and supportive throughout the procurement and onboarding process. They’re at the forefront of innovation and consistently release new features that help marketers stay competitive.
What do you dislike about the product?
Compared to our old platform, Qualified is definitely more robust and innovative, so I don’t have any complaints on that front. That said, since the company is growing extremely fast, we want to make sure our solution architect has enough internal support so she can spend more time working with us (We enjoy working with her!).
What problems is the product solving and how is that benefiting you?
Qualified has become an important part of our inbound strategy. It’s our fastest-growing channel, which isn’t surprising since people are getting used to interacting with an AI agent. Qualified helps deflect support inquiries, increases lead volume, nurtures prospects, educates buyers, and improves speed to lead.
David B.
Outstanding Partnership and 24/7 AI SDR That Accelerates Time-to-Value
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
The most helpful part of Qualified has been our QSA, Elle Anderson. She's been more of an extension of our GTM team than a vendor contact and comes to our calls with actual recommendations based on what she's seeing in our data, flags things we haven't thought to ask about, and helps us pressure-test conversation flows before we push them live. That level of partnership is rare and it's shortened our time-to-value considerably.
The other big upside is the AI SDR working around the clock. Our previous chat tool required a human SDR to be online for a visitor to get a real conversation, which meant nights and weekends were dead time. Now every visitor gets engaged and qualified in the moment and can book a meeting on the spot. That's coverage we'd otherwise have had to hire for, and it lets our BDRs focus on active conversations rather than yesterday's leads.
The other big upside is the AI SDR working around the clock. Our previous chat tool required a human SDR to be online for a visitor to get a real conversation, which meant nights and weekends were dead time. Now every visitor gets engaged and qualified in the moment and can book a meeting on the spot. That's coverage we'd otherwise have had to hire for, and it lets our BDRs focus on active conversations rather than yesterday's leads.
What do you dislike about the product?
Nothing, honestly. We've been using Qualified across our full inbound motion and it's done what we needed it to do without issues. Anytime we've had a question or wanted to change how something was configured, we've gotten a fast answer. I don't have a complaint to offer here.
What problems is the product solving and how is that benefiting you?
Qualified solves the coverage problem. We always have someone online to engage a visitor, answer questions, and book a meeting. Previously that only happened when a human SDR was available to chat, so a real portion of our inbound traffic went unengaged. Now every visitor gets a live conversation and a path to a meeting in the moment, and that's translated directly into pipeline we weren't capturing before.