Qualified
Qualified.com, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,363 reviews
from
External reviews are not included in the AWS star rating for the product.
Hassle free integration
What do you like best about the product?
The integration was hassle free. The team did everything that we asked for and help us understand the functionality clearly.
What do you dislike about the product?
There were no downsides to our integration.
What problems is the product solving and how is that benefiting you?
Chabot integration better and more touches with our prospects
Qualified Is a Must-Have for Our Buyer Journey
What do you like best about the product?
The UI is intuitive, and the integration with Salesforce is powerful, which is a must for us. There are a lot of chatbots out there, and with frequent feature releases, Qualified is always on the cutting edge. With data enrichment, buyer intent scoring, and automation, we are able to deliver precisely the right experience for every website visitor.
What do you dislike about the product?
There is nothing I dislike about Qualified.
What problems is the product solving and how is that benefiting you?
Qualified has been invaluable for our marketing and sales development teams. We are able to identify and engage with top prospects and targeted accounts who are visiting our website. By creating custom experiences for every type of visitor, we have (at least) doubled the number of demos we book right on the site without having to chase down leads, leading to a very healthy ROI. Thanks to Qualified's robust set of features, we have been able to eliminate other solutions and streamline our tech stack.
Qualified’s customer success team is 100% top-notch. Rob is always proactive in helping us make the most of all of the features, including chat, meetings, and signals. If we come to him with a need, he finds a way to make it happen — proof that the company delivers on its promise to do “whatever it takes.” The product team is consistently releasing new features, and we have been delighted with every one. It’s no exaggeration to say that Qualified has completely transformed the user experience and effectiveness of our website!
Qualified’s customer success team is 100% top-notch. Rob is always proactive in helping us make the most of all of the features, including chat, meetings, and signals. If we come to him with a need, he finds a way to make it happen — proof that the company delivers on its promise to do “whatever it takes.” The product team is consistently releasing new features, and we have been delighted with every one. It’s no exaggeration to say that Qualified has completely transformed the user experience and effectiveness of our website!
Great product and team
What do you like best about the product?
Easy to use UI from an admin and user perspective, great onboarding and ongoing support and robust integration capabilities.
What do you dislike about the product?
Some of the UI seems a bit too buttoned up.
What problems is the product solving and how is that benefiting you?
Visitors landing on our pages seeking additional resources, i.e. diversion to relevant info without allocating customer service resources. Prospective customers can get in touch with sales and/or book a meeting in real time.
Excellent onboarding
What do you like best about the product?
Qualified for the Salesforce AppExchange has allowed our team to easily manage chat agents and workflows. It also has given our team the ability to pounce on prospective leads to help drive conversations quickly.
Besides the product itself, onboarding was excellent with our success architect! The fact that Qualified trained our team on the tool vs us internally doing so, helped us save time and gave a forum for our users to ask all the questions they had.
Besides the product itself, onboarding was excellent with our success architect! The fact that Qualified trained our team on the tool vs us internally doing so, helped us save time and gave a forum for our users to ask all the questions they had.
What do you dislike about the product?
SSO was a little confusing for our user's initial login but our success architect helped us with this and we were able to resolve it the same day.
What problems is the product solving and how is that benefiting you?
Before Qualified, we could not interact with live visitors on our AppEx listing.
Does what it's supposed to do
What do you like best about the product?
By far and away, my favorite element of leveraging Qualified is the very low number of issues and roadblocks we have experienced since partnering. As tech evaluators and leaders, this can be all too common. Our department communication channels are actually focused on how best to leverage Qualified strategically vs getting the chrome extension to work - music to my ears.
Strong communication and partnership with our CSM has also been a game changer.
Strong communication and partnership with our CSM has also been a game changer.
What do you dislike about the product?
No downside experienced yet several months into partnership
What problems is the product solving and how is that benefiting you?
Maturing our prospect and customer experience on our company website and speed to lead processes aiming to increase conversion from website to calendar.
Amazing Product With Good Functionalities
What do you like best about the product?
This is a great tool for AppExchange solutions. It not only helped us maximizing our lead pipeline but also enabled us to empower our sales reps. Super easy to use with a nice dashboard. The best part is it can be seamlessly integrated with most of the sales/marketing tools. The support is amazing as well.
What do you dislike about the product?
Currently it serve our exact needs. Mobile app could have been a bit better but I am sure the team is taking care of that.
What problems is the product solving and how is that benefiting you?
Primarily it is helping us to maximize our lead opportunities.
Excited for Qualified Impact
What do you like best about the product?
- Support we have received for our fast implementation timeline
What do you dislike about the product?
- There is nothing to dislike; I find the software fits all of our needs so far.
What problems is the product solving and how is that benefiting you?
Qualified is helping drive successful engagement on our website
Easy integration and good onboarding team
What do you like best about the product?
Very thorough onboarding process. We had a very short and concise implementation. We were able to start immediately after signing. We had our IM with us on daily calls to get us trough before our previous contract was ending.
What do you dislike about the product?
Might need a few more wirtten docs. However reps were very knowedgable for information not avalible in docs.
What problems is the product solving and how is that benefiting you?
Website chat for out prospects.
John is fantastic.
What do you like best about the product?
The CSA team is very helpful and invested in our business. John embodies this as we dive into our weekly calls. He is always on top of things and willing to meet to work things out
What do you dislike about the product?
Its a lot to get set up and running. Starting the experiences from scratch is a lot to manage. It would be helpful if there were more pre built flows in the system from other customers. Would improve ramp time on the platform and quicker line to producing results.
What problems is the product solving and how is that benefiting you?
Website engagement and new business.
Qualified - Smooth Implementation of chat for SFDC AppEx listing
What do you like best about the product?
working with John Duffy, Success Architect, Customer Success made our implementation of SFDC AppEx listing chat very smmoth and effortless. This specific product feature is great and it was super easy to implement. Based on this experience, I'm eager to tap into the other product features and fucntinality that Qualifoed has to offer.
What do you dislike about the product?
There is not anything that I dislike about Qualified atm.
What problems is the product solving and how is that benefiting you?
We are curretly using Qualified to better help us chat and route prospects that are reviewing our SFDC AppExchange listing. Before, we would only get a leadintegrated into SFDC but now we can have live chat route and notifiy our BDR team while the prospect is still on line increasing our chances of a positive engagement.
showing 411 - 420