Qualified
Qualified.com, Inc.Reviews from AWS customer
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Fantastic platform and onboarding process
What do you like best about the product?
Our onboarding process with Qualified has been seamless. The platform itself is very robust, and provides us account-level detail that is very useful for our outreach. The support has been top notch, and new features have been introduced regularly.
What do you dislike about the product?
Nothing yet. We have found the platform to be very intuitive and our experience with the Qualified team has been very positive.
What problems is the product solving and how is that benefiting you?
Qualified provides additional features not available with our previous live chat platform. The sophisticated routing logic allows us to efficiently direct conversations to the correct teams for followup. This improves the efficiency and experience for us as well as our users.
Qualified Chatbot
What do you like best about the product?
We use Qualified Chatbot to engage with our website visitor and it's super useful to interact with potiental customers and add them into sales pipeline.
What do you dislike about the product?
One in a month or once in two month Qualified Chatbot gets down.
What problems is the product solving and how is that benefiting you?
I have been using Qualified Chatbot daily for 8 hours for the past 1.5 years and it has super impact on our business as it helps us to engage with potential customers who is just there for research purposes on our website, Moreover, it has various features which help to track different different matrics.
Great customer support, and even better pipeline builder
What do you like best about the product?
How easy it is to prove its value to leadership. One of those products that will always pay for itself + some.
What do you dislike about the product?
I wish it had more customizability, specifically with Offers.
What problems is the product solving and how is that benefiting you?
We have a long sales cycle, Qualified helps expedite that process just a little bit, which makes a huge difference.
Great product and solid team
What do you like best about the product?
Great way to uplevel the website experience for any prospect or customer all while improving conversion rates, ultimately maximizing pipeline. As an admin, navigating the product is simple and intuitive.
What do you dislike about the product?
Quality of life improvements in the product can help make implementation easier and faster. When workflows get complex, it becomes difficult to understand where you are in the workflow a minimap might solve this.
What problems is the product solving and how is that benefiting you?
Qualified allows us to deliver a better website experience for prospects and customers. They can get their questions answered faster and schedule calls with reps at their convenience. Qualified also helps us maximize conversions on the website, which ultimately impacts our potential to achieve pipeline targets.
Excellent complement for any CRO strategy + Highly responsive and supportive business partners
What do you like best about the product?
Their team is higly supportive and responsive at all times, always looking for ways to improve our performance within the platform and helping us solve any doubt that might appear on ur end.
What do you dislike about the product?
The analytics area have some space to improve but nothing really major honestly speaking
What problems is the product solving and how is that benefiting you?
It help us to streamline business opportunities at the right time and maximize engagement across our site
Great implementation process with an amazing partner
What do you like best about the product?
We just implemented Qualified with the amazing Danielle! She was there for us every step of the way and our whole team is impressed with the tool so far. We have already seen a lift compared to Drift after just one week live. The tool is inuituve and has been able to accommodate all of the nuances with our territories and routing rules. Excited to continue optimizing with Danielle's guidance!
What do you dislike about the product?
No dislikes to report at this time. We were able to resolve any issues before going live.
What problems is the product solving and how is that benefiting you?
Removing friction for our site visitors, giving them an easy way to engage with our team and book meetings.
Great product for GTM teams to build more pipeline
What do you like best about the product?
I love how Qualified helps our sales team build more pipeline by providing an intelligent chatbot and live chat system. One of my favorite features is how customizable it is for different webpages and based on CRM fields so our sales team is only spending time on the most qualified leads.
Also, it's not an exaggeration to say that the Qualified customer success team is one of the best I've ever worked with. Our CSM Anna is always ready to answer questions, build flows with us live on calls, conduct A/B testing, and check in to see how the team is doing. I'm amazed at how great our experience has been.
Also, it's not an exaggeration to say that the Qualified customer success team is one of the best I've ever worked with. Our CSM Anna is always ready to answer questions, build flows with us live on calls, conduct A/B testing, and check in to see how the team is doing. I'm amazed at how great our experience has been.
What do you dislike about the product?
Of course, it takes some time to learn the platform, but it is very intuitive and integrates well with our tech stack. Also there are some limitations with the meeting booker.
What problems is the product solving and how is that benefiting you?
Qualified helps us build more pipeline, frees up our sales team to focus on the best leads, enables us to deliver a better customer experience on our website, and gives us more insight into site visitor metrics.
We use the Appexchange solution and the process of sales/onboarding was very smooth.
What do you like best about the product?
Having an Appexchange native solution allows us to ineract more with prospects.
What do you dislike about the product?
Pricing for their native product is high.
What problems is the product solving and how is that benefiting you?
Converting more Appexchange traffic.
Qualified should be considered the Standard for software implementation
What do you like best about the product?
Our QSA Brittany, and her shadow, Cormac, have provided probably the most amazing implementation experience I've ever been a part of. We went live in 15 days, and started booking meetings on day 1. It wouldn't have been possible without Brittany and Cormac going well out of their way to ensure any potential obstacle we had was handled proactively, and with care.
I believe other Onboarding/Implementation/etc. teams should consider Qualified a Standard for how to do it right.
I believe other Onboarding/Implementation/etc. teams should consider Qualified a Standard for how to do it right.
What do you dislike about the product?
There's a little bit of growing up to do on the analytics portion, but Qualified confirmed it is a part of their roadmap.
What problems is the product solving and how is that benefiting you?
Qualified allows us to provide granular experiences for all of our pages and to specific segments, which can help us meet more potential customers where they are in the Customer Journey. \
Qualified is a great tool for top of funnel and for customers seeking information alike
What do you like best about the product?
It's powerful ability to identify users based on IP, and provide them with prompts which can help to get them to the information that they are seeking, whether that be an evaluation of technology with the sales team, or additional technical information with the support team.
Also, the team at Qualified are extremely responsive and partenr to build and create whatever you need , the integration was fantastic, and our rep Robert has been very helpful!
Also, the team at Qualified are extremely responsive and partenr to build and create whatever you need , the integration was fantastic, and our rep Robert has been very helpful!
What do you dislike about the product?
We have been working to ensure Qualified routing integrates and works alongside our Marketo and Ringlead systems
What problems is the product solving and how is that benefiting you?
Routing customers to the appropriate team, and sales inquiries to the sales team
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