Qualified
Qualified.com, Inc.Reviews from AWS customer
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Qualified App - Highly Recommended Chatbot
What do you like best about the product?
- AI SDR
- Co Pilot
- Advanced Routing
- Autopounce
- Co Pilot
- Advanced Routing
- Autopounce
What do you dislike about the product?
- There is a slight learning curve but you get used to it pretty easily
What problems is the product solving and how is that benefiting you?
We use the chatbot that is AI driven
We an segment website visitors based on their ICP which helps us prirotize personas - integration with other platforms such as 6sense allows us to look at particular buying stages as well before inititaing conversation
Reps have better control over the conversations with the AI Copilot
We an segment website visitors based on their ICP which helps us prirotize personas - integration with other platforms such as 6sense allows us to look at particular buying stages as well before inititaing conversation
Reps have better control over the conversations with the AI Copilot
Fantastic onboarding experience, can't wait to see results
What do you like best about the product?
Being able to see who visits our websote in real time, and having the opportunity to engage with our prospects and clients in real time is a game changer. It's also very easy to use and the team at Qualified is fast to help with any changes and vested in our success. Maddie Catinella has been so helpful and we are lucky to have her as a part of our implementation team.
What do you dislike about the product?
Nothing at this point. It's early days so we will see if anyhting changes, but overall it's been everything we've expected. The only dwnside would be some visitors tend to try to use the AI chat as a prank or for fun.
What problems is the product solving and how is that benefiting you?
It helps us enegage with our clients faster, and hopefully in a more meanginful way. It also allows our clients to book meetings when it best fits their calendar. We can also see the pages of interest for our cleints and better help them.
True Business Partner
What do you like best about the product?
Qualified's client support is unmatched. Lauren Ackerman is our Success Architect and acts as a true business partner day in and day out. She's strategic in her recommendations and backs it up with stats & research. Her forward thinking gives us the confidence needed to make quick changes to better our business.
I can't recommend Lauren & Camille enough!
I can't recommend Lauren & Camille enough!
What do you dislike about the product?
Nothing negative to share, our experience has only been positive.
What problems is the product solving and how is that benefiting you?
We're trying to enagage our prospects sooner & set up demos without hurdles.
Great experience with iHeart Media setting up with Qualified Chat
What do you like best about the product?
The functionality of the platform is easy to use and sync's well with our programs including Salesforce. The AI feature is a great help to qualify a lead as our reps prepare to engage. We used Qualified before and came back. The updated features are a nice improvement. Lauren Ackermann has been a tremendous help in getting us up and running! She has been super in implementation through going live. We are frequent users of the platform.
What do you dislike about the product?
Nothing to note as this has been a very good experience.
What problems is the product solving and how is that benefiting you?
It's a great tool for us to connect and engage with businesses looking to advertise with iHeart Media.
Exceptional Service
What do you like best about the product?
I have found the service from the Customer Success team to be exceptional. They take the time to understand our business and what our needs. They take this information and design a game plan that best fits our needs. They make the ongoing support of this tool seamless.
What do you dislike about the product?
While everything works well overall, one newer aspect of the platform feels like it could use some fine-tuning in how they market the solution. It's a new feature and I am confident that Qualified will continue to enhance it as they have with our features though.
What problems is the product solving and how is that benefiting you?
Qualified helps us connect with our website visitors and assist them with creating a frictionless experience while navigating our site.
We love working with our Qualified Rep - Jennifer Schneider!
What do you like best about the product?
We love working with our rep - Jennifer Schneider. She is very knowledgable, attentive and answers any questions we have. We are truly thankful to have a CSM that is reliable, patient and intelligent. She is amazing!
What do you dislike about the product?
We don't dislike anything about Qualified.
What problems is the product solving and how is that benefiting you?
Qualified is helping us improve:
1. Customer satisfaction
2.Boost team productivity
3.Increase sales
4. Provide faster response times etc
1. Customer satisfaction
2.Boost team productivity
3.Increase sales
4. Provide faster response times etc
Game-Changer for Website Engagement
What do you like best about the product?
We recently implemented Qualified's AI Agent, which we named Callie, on our website and it’s been a total game-changer. What stood out the most was how easy it was to implement—no lengthy setup or complex configurations. Compared to old-school prescriptive "builders" that take forever to build and maintain, Qualified’s AI chat is light-years ahead.
Callie is incredibly effective at engaging with website visitors in real-time, providing personalized experiences that drive meaningful interactions. The AI adapts quickly and doesn’t require the constant maintenance or updates we used to deal with our previous chat tool. It’s intuitive, efficient, and has improved our ability to connect with visitors.
Callie is incredibly effective at engaging with website visitors in real-time, providing personalized experiences that drive meaningful interactions. The AI adapts quickly and doesn’t require the constant maintenance or updates we used to deal with our previous chat tool. It’s intuitive, efficient, and has improved our ability to connect with visitors.
What do you dislike about the product?
So far, we haven’t encountered any issues. We’re still in the process of implementing some of Qualified’s additional features, and we’re excited to see how it integrates further into our website and marketing strategy.
What problems is the product solving and how is that benefiting you?
Qualified is helping us bridge the gap between website traffic and meaningful engagement. Its AI chat functionality allows us to connect with visitors in real time, providing personalized interactions. This has improved our ability to engage with potential customers, qualify leads, and drive them further down the funnel. Compared to traditional chat builders, Qualified’s AI agent requires minimal setup and maintenance, freeing up time for our team to focus on higher-level strategies. It’s already becoming a key part of our website and marketing programs.
Qualified increases meetings and speeds time to meetings
What do you like best about the product?
The data we get from target accounts who visit our website is invaluable. The ability to immediately connect with prospects who want to learn more about our products and services has brought the setting of meetings from days down to hours. Qualified is easy to use and configure to the way we do business and implement data. The most excellent customer support I've recieved from any vendor, Jennifer is fantastic!
What do you dislike about the product?
Looking forward to continued platform enhancements like the ability to capture name, title and company in Offer forms.
What problems is the product solving and how is that benefiting you?
Qualified gets us meetings with qualified prospects quickly.
100% satisfaction for everything that Qualified does for us.
What do you like best about the product?
The platform's biggest strengths are the benefits it provides to our Sales team and the exceptional customer support we’ve received. Jennifer has been phenomenal throughout our journey, from onboarding to ongoing enhancements. She’s always available with solutions or ways to improve our operations, making a real difference for our team. We’re incredibly grateful for her expertise and dedication—she’s truly a rockstar!
What do you dislike about the product?
Nothing to note. We are very happy with the platform and Jennifer's ongoing support.
What problems is the product solving and how is that benefiting you?
Qualified helps us identify valuable website traffic and makes it easier to book SDR meetings. It’s become a helpful tool in our marketing efforts, bringing us closer to potential buyers and streamlining the process of turning interest into conversations.
Amazing conversion accelerator and pipeline generation tool
What do you like best about the product?
Our favorite capability is utilizing the learning and tracking of the platform for custom experiences geared toward specific subsets of website visitors that couldn't be powered with any other tool. Jennifer has helped us enable every scenario we have dreamed up. We also love the easy meeting booking, chat, and button experiences.
What do you dislike about the product?
We would love more flexibility with in-platform form creation.
What problems is the product solving and how is that benefiting you?
Qualified solves bounce and conversion issues by capturing infinitely more website visitors and turning them into prospects, and then business revenue
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