Qualified
Qualified.com, Inc.Reviews from AWS customer
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The best customer success team there is
What do you like best about the product?
Incredible customer success team! They always will go above and beyond and rather than wait to help you with your ideas, they bring all the best suggestions right to you. Also, the book a meeting from both a demo form and the chat is so seamless. Our SDR team is having a ball with it.
What do you dislike about the product?
Honestly nothing. I've been a Qualified customer since they began and they've only become better at being the best AI conversational tool in the business.
What problems is the product solving and how is that benefiting you?
Helping us tailor our web experience to every visitors needs and allowing visitors to book a meeting or speak with a sales rep instantly, all while being nurtured by an incredibly sophisticated AI chat tool.
Highly recommend - raise website to MB conversion
What do you like best about the product?
Its a single platform that gives you the right visibility into ABM visitors, content theyre viewing and scoring for outbound. Its magical
What do you dislike about the product?
I wish they did a better job deanonymize individuals
What problems is the product solving and how is that benefiting you?
website conversations to meetings booked and live conversations
Piper AI does it all
What do you like best about the product?
I love the account-based personalization Qualified helps bring to the table. It can help qualify key accounts and tailor our messages to them. Qualified can help DQ a lot of the unwanted traffic we see on our website as well. The data and insights reports are also something I love about Qualified.
What do you dislike about the product?
There are not a lot of cons we have experienced with qualified but I one thing I would say is sometimes we have routing issues because of our complex routing rules. This is always updated and fixed by our amazing Success Architect.
What problems is the product solving and how is that benefiting you?
Qualified Piper is helping us fill in the gaps when our team is taking a break. Essentially we have a 24/7 SDR working at all times helping us qualify and answer questions on our website.
• Went from 1400 missed inbound chat requests from prospects to 0 missed chats with Piper filling the gaps
• 21% increase in meeting booking rate by Piper compared to meetings booked by reps
• Went from 1400 missed inbound chat requests from prospects to 0 missed chats with Piper filling the gaps
• 21% increase in meeting booking rate by Piper compared to meetings booked by reps
Qualified: An Intuitive Tool for Setting Up Chatbots for Lead Generation
What do you like best about the product?
Since launching the Piper AI bot, we've successfully engaged in 435 conversations with visitors. The bot has enabled us to seamlessly expand our reach with AI-powered localizations in French, German, Spanish, and Italian, markets we couldn't previously support without a significant investment in manual translation and configuration.
What do you dislike about the product?
Our feedback is overwhelmingly positive based on the initial results from Piper. As we plan for the future, having more visibility into the product roadmap would be incredibly valuable. It would allow us to align our own strategic goals with Piper's upcoming capabilities and prepare our teams accordingly.
What problems is the product solving and how is that benefiting you?
Qualified allows us to generate leads effortlessly in the background, thanks to our optimized bot configuration and advanced AI capabilities—eliminating the need for constant manual oversight.
Qualified (Model T) - Any other tool used for pipeline gen (Horse)
What do you like best about the product?
This is the pipeline generation tool your CRO doesn't even know they need.
Chat bots have been seen as lower tier labour for various reasons, but as we all know emails are not gonna make a difference in your pipeline, the phones are great now but they are gonna get clogged and blocked.
If you don't have content syndication & intent back leads from a vendor for outbound.
Qualified is the best way to quickly and effectively speak with prospects when they are on your site and ready to be helped. Wheter its by a human, or their robust ai tools, you will be serving your client better by doing this than sending emails from Salesloft.
I have been using this tool since 2022 and have used to to produce millions of dollars in Pipeline and Revenue.
Chat bots have been seen as lower tier labour for various reasons, but as we all know emails are not gonna make a difference in your pipeline, the phones are great now but they are gonna get clogged and blocked.
If you don't have content syndication & intent back leads from a vendor for outbound.
Qualified is the best way to quickly and effectively speak with prospects when they are on your site and ready to be helped. Wheter its by a human, or their robust ai tools, you will be serving your client better by doing this than sending emails from Salesloft.
I have been using this tool since 2022 and have used to to produce millions of dollars in Pipeline and Revenue.
What do you dislike about the product?
I only dislike that due to the fact that most people are not given the space to excel on this tool, that average performance from AI features will saturate the market and make this be an uneffective tool over time.
I have had to fight people being warry of me being a bot more now. I have frequently told people "Hey, I am gonna get that form you are filling out, I promise I am a person and can help you now."
People love it, they crave human interaction, bots can be as accurate and perform consistently better average on average than your typical new hire SDR, but a tenured rep with usage of the tool can pull in 200-300k pipe a week easy.
I have had to fight people being warry of me being a bot more now. I have frequently told people "Hey, I am gonna get that form you are filling out, I promise I am a person and can help you now."
People love it, they crave human interaction, bots can be as accurate and perform consistently better average on average than your typical new hire SDR, but a tenured rep with usage of the tool can pull in 200-300k pipe a week easy.
What problems is the product solving and how is that benefiting you?
Booking meetings - Creating pipeline - Closing Business - Giving us a good brand image
Great Experience
What do you like best about the product?
Qualified has made a huge impact on our overall sales pipeline and quality of customer service.
What do you dislike about the product?
CRM sync is inaccurate at times. It has listed the wrong prospect at the account.
What problems is the product solving and how is that benefiting you?
Qualified is solving our speed of delivery in response to sales inquiries and customer service requests.
Great product & support; excited to see results
What do you like best about the product?
Qualfied is not only the leading product in the market, but they have fantastic support and onboarding. Customizing experiences is always cumbersome and timeconsuming but with our dedicated Qualified rep, managing the platform is a breeze.
What do you dislike about the product?
Nothing so far - it's been a great experience
What problems is the product solving and how is that benefiting you?
Engaging web visitors at a higher rate & qualifying meetings for our sales team.
Sales Development representatives using qualified at OneAdvanced
What do you like best about the product?
The ability to be able to offer meetings that link in with my calendar is very useful
What do you dislike about the product?
We had to tinker a little for everytime someone came on the website as we had access to all pages on the website including the main landing page
What problems is the product solving and how is that benefiting you?
the ability to convert cold leads into being warm leads through engagement on the website
Business Development Capaign Operations Manager
What do you like best about the product?
I love that Qualified delivers speed to leads. Something that our organization struggled with before Qualified was leads coming through and booking time with our BDRs, and it may have been five days out. Lily, our CSM, has been fantastic!! She has directed Bonterra in a great direction and is constantly trying to improve our processes. Over the course of 2 quarters, Qualified has:
- 60% meeting offered to book rate by AI SDR
-24/7 chat coverage with intelligent Q&A, qualification criteria, and goal prompting capabilities
-Saving BDRs time to work on other tasks and pipeline generating activities
-83 influenced meetings booked via Smart Forms / Buttons with previous AI SDR conversation
-$3.9M in pipeline generated!!!
- 60% meeting offered to book rate by AI SDR
-24/7 chat coverage with intelligent Q&A, qualification criteria, and goal prompting capabilities
-Saving BDRs time to work on other tasks and pipeline generating activities
-83 influenced meetings booked via Smart Forms / Buttons with previous AI SDR conversation
-$3.9M in pipeline generated!!!
What do you dislike about the product?
Nothing, we are loving it. It is easy to implement and we have a ton of traffic on our website that brings in quality leads.
What problems is the product solving and how is that benefiting you?
Speed to lead
Platform and support evolves with your business strategy.
What do you like best about the product?
As a platform, Qualified aims to support users in developing dynamic content to serve different personas and end-users coming to the site. I'm a big fan of the customizability of our experience builder (which can target specific 6sense segments and serve up the appropriate experience) and the review processes embedded within Qualified AI - Qualified gives me a lot of flexibility and control, not only in serving experiences, but supporting tracking and analytics as well.
It's always a pleasure to hop on our check-ins with our CSM, Jennifer Schneider: she's always excited to share new developments in the software, check in on our organization's needs and capacity, and open up Qualified to talk about how our experiences can support our strategic vision.
It's always a pleasure to hop on our check-ins with our CSM, Jennifer Schneider: she's always excited to share new developments in the software, check in on our organization's needs and capacity, and open up Qualified to talk about how our experiences can support our strategic vision.
What do you dislike about the product?
It is very difficult to keep up with new features by the sheer volume of releases and changes being made to the product. We had to pause our chatbot program earlier this year due to internal resource capacity and, coming back to Qualified, I feel like I have to re-learn the platform.
Having more video content available in Qualified University would be helpful to support this - I learn by seeing/hearing (rather than reading) and have to reach out to my CSM to ask her to humanize or demo things mentioned in the training articles.
Having more video content available in Qualified University would be helpful to support this - I learn by seeing/hearing (rather than reading) and have to reach out to my CSM to ask her to humanize or demo things mentioned in the training articles.
What problems is the product solving and how is that benefiting you?
Qualified helps us address the inquiries of a large volume of users coming to the site, especially those doing research outside of standard business hours and/or internationally. We are able to get a better understanding of what people are coming to our website for and what is most difficult or of-interest to find, which not only helps us optimize our chatbot experiences but also gives us data to consider if our site is structured in a way that serves our customers.
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