Qualified
Qualified.com, Inc.Reviews from AWS customer
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Fastest way to connect with inbound leads
What do you like best about the product?
Qualified gives me a clear picture of who's on our site, and an instant way to engage buyers in sales conversations. It's all integrated with Salesforce, so it works great with our existing sales processes.
What do you dislike about the product?
I really like the tool and haven't found any flaws.
What problems is the product solving and how is that benefiting you?
There's a speedier way to engage buyers, and it all starts on our website. As a sales rep, I get more at-bats, which helps me have more conversations and book more meetings.
Recommendations to others considering the product:
If you're a sales rep using the platform, don't be afraid to try new things. Try new greetings and approaches to see what gets you the most engagement.
Qualified Review
What do you like best about the product?
Customer service is excellent, easy to use
What do you dislike about the product?
Interface is still a bit clunky, ux update
What problems is the product solving and how is that benefiting you?
Great to see engagement with our website visitors. We have automated most of the booking process through this tool and hence have an increase in website conversions/meetings set.
A new way of selling!
What do you like best about the product?
I love that I can see exactly who's on my site and how they're exploring our content, and then zero in on the most qualified leads. This is more than just live chat - it's a sales conversation platform designed to convert high-intent website visitors into leads and opportunities.
What do you dislike about the product?
It can sometimes be distracting because I find myself always watching the site.
What problems is the product solving and how is that benefiting you?
We've opened up another channel to generate pipeline - our website. By having conversations and booking meetings right from a messenger on our site, we can have more sales conversations and condense sales cycles.
Recommendations to others considering the product:
Take advantage of Qualified's customers success team's expertise. Lean on them for best practices and guidance. They'll help set you up for success.
Best product and team!
What do you like best about the product?
Qualified is intuitive and easy to use. The best part has been our close partnership with their team. It wasn't just a "set it and forget it" implementation. From kickoff to weekly calls, they're hands on and committed to our success with the platform.
What do you dislike about the product?
Nothing sticks out to me that I dislike. Overall, an awesome tool.
What problems is the product solving and how is that benefiting you?
We get healthy inbound website traffic. Qualified helps us talk to serious buyers and convert them into opportunities. The benefits: more leads, more sales conversations, more sales meetings.
Recommendations to others considering the product:
Sales training is key. Make sure your SDRs are familiar with the product and know how to use it to their advantage.
Generate more leads and pipeline from your website!
What do you like best about the product?
Qualified makes your website way more effective at generating leads and pipeline. You can use chatbots to engage website visitors, and even route VIPs right to live sales conversations. If you're a B2B company looking to convert more inbound website traffic, Qualified is the tool for you! It's tightly integrated with Salesforce, so we can see website visitors move through the sales funnel.
What do you dislike about the product?
Their product team moves quickly but would still like some more integrations.
What problems is the product solving and how is that benefiting you?
We're trying to improve website conversions. The old process of asking visitors to fill out a form and having our sales team chase them down is broken and inefficient. I've realized we were leaving so much pipeline on the table! Now our website is working way harder and converting visitors into quality sales leads.
Recommendations to others considering the product:
Test out new things and learn as you go. Don't be afraid to test out different experiences across your site to see what converts best. Lean on their success team to guide your implementation and strategy.
A great conversational platform for your website.
What do you like best about the product?
I love the ability to create personalized chat experiences for each page of our website. It creates a more natural conversation flow for potential customers who visit our website and helps increase the amount of interaction on each page. Also our sales reps are able to have very personalized conversations in real time and in turn decrease the amount of time it takes to interact with a potential lead.
What do you dislike about the product?
I would love to see a more robust analytics dashboard. Also an integration with zapier would be super helpful so we could push meeting bookings into a slack channel that notifies us every time a call is scheduled.
What problems is the product solving and how is that benefiting you?
We wanted to increase the amount of leads generated from our website and so far qualified has done exactly that. Also with its customizable chat bot experiences it allows for leads to be captured even when our Sales reps are not working or not available.
A Marketer's Dream!
What do you like best about the product?
I love that our marketing team can guarantee that our inside sales team is talking to our most qualified website traffic. And since LiveView shows us exactly how people are browsing with our website, our marketing team can roll out website changes with the user in mind. It's tightly integrated with Salesforce, so we can see website visitors move through the sales funnel.
What do you dislike about the product?
Ability to drill down into opportunity details right from the Qualified dashboard.
What problems is the product solving and how is that benefiting you?
Qualified eliminates a longstanding barrier between marketing and sales teams and really streamlines the marketing > sales lead handoff. The messaging and online meeting experience is great for visitors. They can have buying conversations when and where it works for them.
Recommendations to others considering the product:
Qualify visitors based on which marketing campaigns they comes from in addition to which web pages they are exploring.
Perfect Platform For Quickly & Efficiently Qualifying Inbound Leads
What do you like best about the product?
Our team can quickly connect, qualify, and even demo leads on their first point on contact with our company.
The chatbots and automated qualifiers are intuitive and reliable.
Instantly conversing with our leads gives us insight into our product messaging and offer, which helps us further generate inbound leads.
The chatbots and automated qualifiers are intuitive and reliable.
Instantly conversing with our leads gives us insight into our product messaging and offer, which helps us further generate inbound leads.
What do you dislike about the product?
Would be nice to have more ways to personalize the chat bots / auto-qualifiers.
What problems is the product solving and how is that benefiting you?
Qualified has helped us convert leads that we would have otherwise lost in the marketing process.
We also use Qualified to adjust our messaging for our product, for example:
Are there questions regularly being asked about our product that aren't easily found?
Are we attracting the right cohort of leads?
Being able to interact directly with our leads cuts down the timing of our marketing / sales process.
We also use Qualified to adjust our messaging for our product, for example:
Are there questions regularly being asked about our product that aren't easily found?
Are we attracting the right cohort of leads?
Being able to interact directly with our leads cuts down the timing of our marketing / sales process.
Love the bots. Simple to set up, and great support.
What do you like best about the product?
Simple to set up and easy to use. I was up and running on the system in under an hour and had live chat, phone calls, custom bots, and calendar scheduling on my website same day. The team at Qualified offered to do the implementation with me, but I have a fair amount of tech experience and didn't need the assistance. Nevertheless, working with these guys was first rate!
What do you dislike about the product?
More ways to personalize the experience and personalize the messaging. Ability to export data in CSV, not just plug it into Salesforce or Pardot
What problems is the product solving and how is that benefiting you?
Our business is time-dependant, so we have crunch time a few times per day, and order taking and support during those times are crucial.
Recommendations to others considering the product:
Use Qualified in conjunction with your web forms. Create a qualification rule based on fields that people submit in your forms and talk immediately to the high quality leads. You'll see the iprovement in conversion immedately for those folks.
Incredible Platform for my Inside Sales Team
What do you like best about the product?
I manage a team of SDRs and they're loving Qualified! My team can focus their attention on our most important, sales-ready website visitors. They can see exactly how they're browsing and engage with them at exactly the right time. They can prioritize conversations (chat and phone call) with our most important website visitors, like our diamond accounts, and immediately create leads or opportunities in Salesforce. Since Qualified integrates with Salesforce CRM and Salesforce Pardot, it works really well with our existing technology.
What do you dislike about the product?
I really don't have any dislikes at the moment - I love everything about it!
What problems is the product solving and how is that benefiting you?
We're uncovering new sales opportunities and providing a VIP sales experience for our most important accounts.
Recommendations to others considering the product:
Get your sales reps excited about the power of this platform. It helps them have more conversations and create more opportunities. This is going to make them even better at their job.
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