Qualified
Qualified.com, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,343 reviews
from
External reviews are not included in the AWS star rating for the product.
Fantastic chat experience & event better support
What do you like best about the product?
We are a relatively new Qualified client and the implementation process, support, and immediate results have been astounding. I would recommend this product 10/10 times. I can see green pasture - it's only going to get better from here.
What do you dislike about the product?
Nothing. So far the experience has been great.
What problems is the product solving and how is that benefiting you?
We're capturing tons of untapped demand with visitors to our website.
Game Changer
What do you like best about the product?
Qualified made it super easy to engage with customers directly.
What do you dislike about the product?
There is not much I dislike about Qualifed; they have fantastic alerting tools to make sure you are always alerted when someone is on your site.
What problems is the product solving and how is that benefiting you?
I am solving the problem of engaging with consumers directly.
Marketing/Web Designer at Apex Learning
What do you like best about the product?
Easy to navigate on their platform, great reasources library and a wonderful customer services.
What do you dislike about the product?
From my perspective, there is nothing to dislike.
What problems is the product solving and how is that benefiting you?
Lead generation.
Increase inbound leads with proactive chat
What do you like best about the product?
CSM experience is paramount and a must for any implementation. It was easy for our sales team to get going and start engaging.
What do you dislike about the product?
The experiences editor is a bit challenging to navigate and manage messaging. A "search" function for content within it would be huge.
What problems is the product solving and how is that benefiting you?
Huge boost to ABM. Setting meetings with our target accounts.
Recommendations to others considering the product:
Make sure you have an operations manager who can be the internal POC.
Qualified is our teams new favorite tool
What do you like best about the product?
I love how qualified gives our sales team the ability to interact with potential prospects directly. These conversations have been great, and the various experiences you can create for visitors amplifies the interaction with the website.
What do you dislike about the product?
I could see it being challenging to create experiences and the different routing rules. Though this never became an issue with the help from their customer success team in setting up the process.
What problems is the product solving and how is that benefiting you?
Qualified is helping direct our site visitors to the appropriate personnel, blog post, career page, etc. Our sales team has benefited from identifying visitors who may be buyers, versus a visitor with other intentions.
Great tool that has increased lead flow significantly
What do you like best about the product?
The tool is really flexible in how it's set up, and how you interact with visitors on your website. It makes it really easy for them to set up a time to meet, even if you're not available. Katie from qualified has been great in have multiple meetings with us, and working with our team to ensure routing is properly set up, and has stayed engaged as we grow and adopt news uses of the tool.
What do you dislike about the product?
you have to remember to turn off your availability at the end of the day, and on weekends
What problems is the product solving and how is that benefiting you?
pulling in customer from the website, and its made it far easier to do that with this tool
End-User experience like no other!
What do you like best about the product?
As both an admin and an end user, Qualified offers our marketing team the ability to personalize past our current campaigns to offer an engaging experience for our web visitors. It also provides our sales the visibility into how their accounts are interacting with our website AND the ability to meet them at the moment they are interested and looking at our solution. Not to mention the CSM team, which is SO helpful!
What do you dislike about the product?
There is not much that is 'unhelpful' from Qualified. The CSM team is so open to feature requests that any time there is something that seems it can be more user-friendly or offer more insight/analytics, they are more than happy to work on finding a solution and creating new features.
What problems is the product solving and how is that benefiting you?
We are now able to meet future customers just-in-time as they're doing their initial search into solutions. To offer a more helpful and content driven experience to those that are on our website.
Really neat platform, amazing support
What do you like best about the product?
The support team is absolutely amazing, and they're quick to respond and offer helpful tips. As a user, I like being able to anticipate what the site visitor is going to ask so I may support them to my best capacity.
What do you dislike about the product?
I'm still relatively new to using the platform, I think the only issues I've had really are integration-related (pulling correct information). On the backend, it can get pretty complicated also but with a dedicated user it isn't too bad.
What problems is the product solving and how is that benefiting you?
I like that I can interact with live users on the site. It helps to know who the person is or what company so I can prepare the right interaction or inform the account owner of the activity.
Great customer support
What do you like best about the product?
Qualified offers excellent support throughout the onboarding process. They dedicate tons of time and energy to make sure you get the most out of the platform, answer questions and emails timely.
What do you dislike about the product?
Nothing thus far; we're still getting our feet wet and overall happy with the level of support we've received.
What problems is the product solving and how is that benefiting you?
It's important for us to interact with our ICP while they are on the website. It's a good way to allow users to "skip the form" which we all know is a poor user experience.
Recommendations to others considering the product:
Even if you don't have a lot of bandwidth, the support team makes it possible to implement and see success from the tool.
Director of Field Enablement
What do you like best about the product?
That it works in the background and you don't have to monitor it - you can go about your normal daily tasks and qualified will let you know when someone is on that you should care about.
What do you dislike about the product?
Still working through some appropriate routing so our BDRs are not responding to questions they don't know the answers to.
What problems is the product solving and how is that benefiting you?
Getting to our engaged ICPs faster. Having some indication of warmth on leads has been huge for our conversion efforts.
showing 1,241 - 1,250