iCIMS
iCIMSReviews from AWS customer
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Easy to use applicant tracking software with full onboarding tools suite and friendly API
What do you like best about the product?
I think the ability to connect other systems into iCIMS using their API is a huge benefit. There is rarely a one size fits all SAS solution, and iCIMS curbs this by making their robust API available to users to import and extract data from their platforms,
What do you dislike about the product?
There were certain actions we could not take via the API, like the ability to disassociate people from workflows (this was at the time iCIMS 14 was around).
What problems is the product solving and how is that benefiting you?
Being able to consolidate our many disparate business systems into a centralized location for users to be able to create job requisitions and recruit talent was our business problem we aimed to solve. We realized that with iCIMS there was so much more to just a system to recruit. There is also the social distribution tool that is a huge benefit when trying to recruit talent.
Recommendations to others considering the product:
I would definitely recommend also looking at their Onboarding software.
Great tool to assist in the busy world of HR!
What do you like best about the product?
The streamlining of our onboarding processes. The time cut from having to have new employees fill out their new paper work their first day to doing everything online before their start date has helped tremendously! The reporting feature is also a great way for us to track metrics that we weren't able to before.
What do you dislike about the product?
There are so many features that is hard to learn them all!
What problems is the product solving and how is that benefiting you?
We are putting multiple processes into one system so it is easier to keep track, especially when we are hiring so many new people at this time. We are able to complete almost aspect of the recruiting and onboarding process through the system so it cuts out all of the separate excel sheets and check lists that I had to use before!
Recommendations to others considering the product:
This is definitely a tool that is worth every penny. However, it is imperative you attend all the meetings and trainings prior as when you go live, there are so many things you need to know! The recorded trainings are very helpful if you are unsure on how to do something and support is always available!
Great ATS - easy to use!
What do you like best about the product?
I love that you can customize the system to best meet your needs. I like the fact that you can see all candidates in a job and where in the process they are on a single screen. Our team only has a few of the steps set as required so Recruiters are able to tailor the process to their specific needs. The updates iCIMS pushes out continues to drive the system forward and create a more user-friendly environment.
The reporting in the system is easily set up. It is difficult when you first look at it, but once you understand where things are in the system, it becomes easier to find and edit reports.
The reporting in the system is easily set up. It is difficult when you first look at it, but once you understand where things are in the system, it becomes easier to find and edit reports.
What do you dislike about the product?
When we first implemented iCIMS, we did it at a time that was right before a large update of the system. I trained our Recruiters on the system and then had to re-train them on the update only a few weeks later and it was an update that overhauled a lot of the look/feel of the original system. iCIMS has worked on resolving issues like this because they now release smaller updates which affect only certain areas of the system versus larger whole system updates.
What problems is the product solving and how is that benefiting you?
We have been able to find ways to track all pipeline, referral, and intern candidates in the system. Instead of tracking everything manually in email or in various spreadsheets, every candidates comes through and is entered in the system to be tracked. This allows all of our Recruiters to find candidates regardless of if they are in the office or working remotely.
Recommendations to others considering the product:
Take your time during implementation to really think through your recruiting process. Be open to analyzing what you current do and how switching up the process could affect your process for the better.
Don't get bogged down by the Bins/Statuses. When I first saw all of the options, I knew the Recruiters on my team wouldn't utilize 75% of them so I chose to hide them and not utilize them. Find a process that works for you in all situations.
Don't get bogged down by the Bins/Statuses. When I first saw all of the options, I knew the Recruiters on my team wouldn't utilize 75% of them so I chose to hide them and not utilize them. Find a process that works for you in all situations.
New ATS and loving it!
What do you like best about the product?
ease of use, customer service, overall capabilities
What do you dislike about the product?
the data migration from my old ATS to iCIMS left a lot to be desired
What problems is the product solving and how is that benefiting you?
reporting and filling open positions
Recommendations to others considering the product:
fully understand the data migration prior to the data transfer
Great system with flexibility
What do you like best about the product?
I like the ease of use of the system. I was able to implement icims just under 13 weeks. I really like how their customer service is always available and willing to help.
What do you dislike about the product?
the constant upgrades to the system - while i understand that some are necessary, many of them are just preferences and sometimes i wished that we had the option to accept the changes or not.
What problems is the product solving and how is that benefiting you?
tracking candidates, reporting and job posting. We have realized how long our process was before we had the system and unpleasant our candidate experience was
Recommendations to others considering the product:
Have CS # handy as they are very helpful and can assist you with many things quickly.
Best in breed for a company like ours
What do you like best about the product?
The iCIMS Recruit platform is well-suited to a small-mid sized firm like ours. Functionality is robust and the platform is easy to use. There is easy access to user training and continuous improvements. Most of all, the customer service is top-notch. Response times exceed my expectations regularly and the the responders are knowledgeable and genuinely motivated to help.
What do you dislike about the product?
The reporting capability, while extensive, is not as intuitive as would be ideal. There is training available, but it is an art to be mastered. I believe it is coming as part of future iterations, but at this point does not fully integrate with Outlook, which can be a mild nuisance.
What problems is the product solving and how is that benefiting you?
I am very pleased with iCIMS Recruit - we have been able to better track candidates through our process, search effectively within our own database of candidates, and report accurately on trends. It is an excellent ATS.
Recommendations to others considering the product:
It's a fine system, most ideal for mid-sized and large companies, but solid for smaller firms as well, with great scalability during growth.
Good results in first year of use
What do you like best about the product?
Flexibility of the application, dynamic reporting, and ease of the application for our applicants.
What do you dislike about the product?
I would like there to be a standard customizable application. We use the standard application that iCIMS has in their library, but we are unable to customize it without a very high monthly fee added to an already steep payment. Custom reports need to be made more user friendly.
What problems is the product solving and how is that benefiting you?
We were wanting an applicant tracking system with more flexibility, ease of use, and better reporting capabilities. Once we adjusted to the system, we have found that it is fairly intuitive. The reporting section is much more complicated than it should be, but the reports we are able to pull from the system are almost limitless.
Recommendations to others considering the product:
Spend a lot of time learning the custom reporting section. It takes a while to master. Also, have all job descriptions and expectations organized before switching. This will make implementation much easier.
Expectations exceeded
What do you like best about the product?
iCIMS is so easy to use and their customer service is superb. System is fully customizable and works as promised.
What do you dislike about the product?
The only complaint that we have is that sometimes emails sent from iCIMS to candidates get stuck in their "Junk Mail" folders because of the way that the sending email address is formatted.
What problems is the product solving and how is that benefiting you?
The system makes sorting though a high volume of candidates painless. Being able to have iCIMS integrated with our payroll system was huge for us.
Easiest Applicant Tracking
What do you like best about the product?
iCIMS has completely streamlined our entire recruiting processes, enabling us to automate many of our operating procedures, allowing us to be more organized, efficient and interactive with our candidates.
What do you dislike about the product?
As we have configured the system to our department's needs, there have been a few tweaks we needed adjusted. iCIMS Helpdesk has been proactive, responsive and flexible in providing the support we need, and making the system work for us.
What problems is the product solving and how is that benefiting you?
We are working on ensuring that every applicant receives a response to their application, regardless of the status. iCIMS makes that easy with their customization features and actions.
Recommendations to others considering the product:
Go through the system as a Recruiter, an Administrator, a Hiring Manager, and an Applicant. Be familiar and understand what your platforms are displaying and how they function.
iCIMS is Beast
What do you like best about the product?
Ease of use, configurations, tracking management and friendly interface.
What do you dislike about the product?
Nothing aside from the cost, which is reasonable.
What problems is the product solving and how is that benefiting you?
Compliance with the dreaded OFCCP, internal HR compliance issues and effective candidate pipeline management.
Recommendations to others considering the product:
Buy it.
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