iCIMS
iCIMSReviews from AWS customer
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Good experience
What do you like best about the product?
There is not much to say because this software does what it needs to do.
What do you dislike about the product?
There is nothing about this product that I dislike.
What problems is the product solving and how is that benefiting you?
Using this software has facilitated organization of potential recruits.
ICIMS has been great
What do you like best about the product?
The workflows and all of the different job boards and social media sites that ICIMS is connected to, it makes life easier when posting to several different places at once.
What do you dislike about the product?
The reporting feature, there is way too many drop downs and folders to go to, i wish it was more simplified.
What problems is the product solving and how is that benefiting you?
We are using ICIMS to create a better workflow when recruiting for our different branches. This has also eliminated our whole paper process on hiring and has made everything flow much easier.
my review
What do you like best about the product?
makes it very quick and easy to reach out to our consultants
What do you dislike about the product?
it has a few features that are not as user friendly as the last version was.
What problems is the product solving and how is that benefiting you?
much better than reaching out to candidates by email or phone
Helps keep things together and trackable
What do you like best about the product?
I can find and track everything I need to for all the hiring I do here without consulting my HR contact for much. It's also part of my G Suite apps, so it's convenient to find and login.
What do you dislike about the product?
The dashboard is quite busy, so navigating to exactly what I'm looking for can be a chore (but this might have more to do with how our org has laid it out by default than the software itself). I'd also like more of the interview scheduling, as well as linking to where a req is publicly posted to be readily available as part of a res entry in the tool.
What problems is the product solving and how is that benefiting you?
As a hiring manager, I need to be able to create and update reqs easily, then track candidates and approvals, which this allows me to do. I no longer t need to operate in email with (various) HR contacts in order to keep it all straight.
Expectations not met for our unique situation.
What do you like best about the product?
Straight forward platform, relatively easy to use. Robust reporting.
What do you dislike about the product?
There were a number of things that were uncovered during our integration process that iCIMS should have known would be issues for us. Things like how the integrations would work with the various vendors we use. We are still uncovering minor issues as we enter into our second year with them.
What problems is the product solving and how is that benefiting you?
This is your standard ATS and it helps us manager our requisitions and application pool efficiently.
Recommendations to others considering the product:
Make sure you ask every possible question and every scenario that could present itself with your integrations.
Does the job
What do you like best about the product?
Creating job reqs is straightforward and searching for jobs and people are easy.
What do you dislike about the product?
If one piece of data is incorrect it flows into the other systems incorrectly or doesn’t flow at all. The offer letter templates are rigid- you can’t use for contractors or temporary workers with end dates.
What problems is the product solving and how is that benefiting you?
We use it to create job reqs, get them approved internally, post, track candidates and facilitate hiring process.
iCIMS Review
What do you like best about the product?
Integrations/ System Admin (Log in as option)/ Customer Support
What do you dislike about the product?
Reporting/ Searching functionality is not very user friendly.
What problems is the product solving and how is that benefiting you?
Recruiting Efforts. Time/ to fill reports, candidate time & stage reports. What are the roadblocks to prevent movement.
Recommendations to others considering the product:
The Searching/ reporting functionality is not very user friendly.
Great SaaS Solution
What do you like best about the product?
Love how our pipeline for talent increased after we switched to iCIMS Recruit.
What do you dislike about the product?
The cost and the training materials. Training library is almost too expensive to get a refined search.
What problems is the product solving and how is that benefiting you?
Helps recruit and retain more talent.
Recommendations to others considering the product:
Great at pulling more talent. Our application rate increased.
Mankind's Reach Now Equals It's Grasp!
What do you like best about the product?
The dashboard and system functionality has been tested and reconfigured to make sending out campaigns, reaching out to individual candidates, and even using AI in your recruiting process extremely streamlined and easy.
What do you dislike about the product?
When tracking responses and candidates available for the month, the page is required to be reloaded. Although not a huge issue, an update in realtime would go a long way. For example, when staying on the page you can't just monitor what's happening because, 1) You'll logout after a period of inactivity and 2) Reloading the page can cause some issues with signing out and in.
What problems is the product solving and how is that benefiting you?
Reaching out to a mass amount of candidates and a very little amount of time. It saves both time and energy by allowing you to take a call list of over thousands of candidates and not only lets you send out mass messages to them but also validate the phone numbers for you. It won't send messages to numbers that are registered to landlines or lines that aren't active anymore. Also, if you choose to go with their AI response system called "Ari", you can attach her to your messages that take the conversation one step further and gathers the "phone screen" questions of your choice so you don't have to spend time asking them anyway. Using TextApply as well, really the only activities you need to do now is pure Sourcing and Recruiting.
Recommendations to others considering the product:
When making campaign lists in .csv format, you only need to have the First Name, Last Name, and Phone Number. The other information, even though it has a label, isn't important so don't stress out about it.
Overall Okay
What do you like best about the product?
Candidate profile page layouts, and easily customizable.
What do you dislike about the product?
Reporting capabilities in tracking candidate sources.
What problems is the product solving and how is that benefiting you?
Filling roles faster. Benefits include the streamlined system of recruiters and background check specialists working together.
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