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iCIMS

iCIMS

Reviews from AWS customer

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External reviews

721 reviews
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External reviews are not included in the AWS star rating for the product.

    Sarah H.

Great Product

  • August 09, 2018
  • Review provided by G2

What do you like best about the product?
I like that I am able to get a fast response when outreaching to candidates. The interface is also well-designed.
What do you dislike about the product?
Nothing, it is a well-designed app and I will be using it for many projects
What problems is the product solving and how is that benefiting you?
I use it for large recruitment projects where there is a high volume of roles to fill
Recommendations to others considering the product:
If you have high volume recruitment needs, TextRecruit is an excellent app to invest in.

    Alex P.

Great software for all your recruiting/hiring process

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
iCIMS saves us a lot of time with its recruiting procedures. Stuff that was done using paper sheets, online forms and slow process, can now be done in one, single software. It is also very integrated with excel, which allows the user to pull reports directly from it.
What do you dislike about the product?
It can be tough with users that are non-HR, and not familiar with how to properly use the software. It also lacks some functionalities, but nothing that affects the experience very much.
What problems is the product solving and how is that benefiting you?
We have increased our productivity and hire ratio exponentially. The time saved with iCIMS is being used in different projects, which helps the team a lot. Also, out staff finds it to be quicker than other software.

    Dori S.

iCIMS Recruit

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
The system is incredibly intuitive and easy to use and configure. I love being able to schedule and do offers directly from the ATS and have it integrated with our company calendar.
What do you dislike about the product?
I'm a recruiter; too many clicks for certain things but that's the case with any ATS!
What problems is the product solving and how is that benefiting you?
iCIMS Recruit has given us the ability to streamline the offer process and improve candidate care.
Recommendations to others considering the product:
Take full advantage of your implementation person. Matt Girard was amazing and we did our implementation in record time!

    Entertainment

iCIMS Recruit

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
Makes it easy to find good applicants for positions we are searching for. LOVE the assessments that are available.
What do you dislike about the product?
Customer Service is pretty good but sometimes agents can give different info when calling about same issues. Need to all have the same info and give less conflicting info.
What problems is the product solving and how is that benefiting you?
Ease of use is OK, but definitely could use some upgrades
Recommendations to others considering the product:
Make sure all customer service reps are on the same page and are distributing the same info. It would be great if uploading a resume was a bit easier and did not require adding the same info in that is already on the resume...basically little more intuitive.

    Apparel & Fashion

Straight Forward Product

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
Easy to navigate system. Intuitive layout that I was able to learn within a few days.
What do you dislike about the product?
Basic, could be better about applicant follow ups and reminders.
What problems is the product solving and how is that benefiting you?
Helps satisfy hiring needs. Keeps applicants organized.

    Melissa O.

Improvements all the time but still not really listening to their customers

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Lots of configuration options and the ability to customize including creating custom fields.
Report dashboards are nice. I can write reports then share them with a login group.
Support is pretty responsive, usually get a non-automated reply in 24 hours and support is very knowledgeable.
What do you dislike about the product?
Custom reports aren't really intuitive and in some cases can't get all the info I want in one report as the fields don't cross from one module to the other (recruiting and onboarding for example). Reports are also restricted to 20 fields total. One example, trying to find offer extended but not accepted or rejected across all our custom offers (no common field)

Onboarding tasks can't be reassigned to a different HR Coordinator which can be challenging when someone leaves.

Test environment is very limited - can't test candidate or onboarding features as the test system only is the "platform" and does not include the portal.

HUGE price hike after our 3 year contract was up (76%!) even though we had a percent max at renewal listed in the contract, they did not honor it.

Moving from a person profile to a recruiter workflow profile can be confusing for new users.
What problems is the product solving and how is that benefiting you?
Recruiters like it for job postings but managing tasks aren't quite where we need them. Posting a job is fairly easy as is managing aprpovals.
Recommendations to others considering the product:
Although the product is improving, the huge 77% price hike made us really question our choice.

    Telecommunications

Easy

  • July 20, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use the forms to complete talent process. Directions and assistance in the process was easy to use.
What do you dislike about the product?
The interface is sometimes down for couple hours.
What problems is the product solving and how is that benefiting you?
Reporting

    Airlines/Aviation

Amazing ATS with Great Reporting Features

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
I like that is so easy to find a candidate or a requisition in the system. I can edit information easily and view reports and notes from hiring managers that allow me to ensure compliance.
What do you dislike about the product?
It may be very user-friendly, however, the look of it is not very aesthetically pleasing.
What problems is the product solving and how is that benefiting you?
We are able to track our candidates easily and note why they were hired or regretted in case of audits, etc.
Recommendations to others considering the product:
I urge you to look into the product. There might be other platforms out there that will fit your needs if you are a smaller company. However, if you have a larger corporation or business, definitely consider iCIMS for your hiring needs. It will aid you to create a great experience for users, hiring managers, and most importantly the applicants.

    Retail

Not my favorite

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
Once you get the hang of it it’s useful. Icims is easy to log into and doesn’t take up space on a desktop
What do you dislike about the product?
I don’t like the fact that it feels like 1999, when using this I wish it felt more updated. There are too many drop boxes and files within files.
What problems is the product solving and how is that benefiting you?
Recruitment
Recommendations to others considering the product:
Not sure

    Michael R. B.

Integral, Usable Internal Solution

  • June 19, 2018
  • Review provided by G2

What do you like best about the product?
+ Intuitive, Easy-to-Follow and Learn
+ Clean Design
What do you dislike about the product?
- Clunky, Somewhat Slow Interface
- Somewhat outdated
What problems is the product solving and how is that benefiting you?
We handle all of our internal candidate referrals, from sending the initial email to tracking the candidate through the hiring process.
Recommendations to others considering the product:
Pick this software if you want seamless integration with existing suite of software. Have internal graphics designer re-do graphical user interface.

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