iCIMS
iCIMSReviews from AWS customer
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Not the Worst Experience, but Service is Frustrating
What do you like best about the product?
There is A LOT of customization that, in theory, can be done in the Dashboard.
What do you dislike about the product?
Our Integration person has been a bit of a nightmare. He's not an effective communicator (a lot of loud sighs, "we'll get to that" and repeat interruptions to change course when he doesn't know an answer to something) and in reference to the customization, has done everything except flat out refuse to make them. It's been really frustrating because it's what we were sold on and what we genuinely need.
What problems is the product solving and how is that benefiting you?
Again, in theory, we're solving a lot of issues that we've had with tracking properly, but it's proving to be a bit of smoke and mirrors on the sales person's part. The mobile optimization for both candidate and recruiter is helpful, as well as 3rd party software integration that save us time overall.
Recommendations to others considering the product:
If you're not getting what you need during integration, speak up early and often. We wish we'd asked for a new integration manager early on, but we were too far into the process when we realized we'd have to do more heavy lifting than we had been told to expect.
Love this tool!
What do you like best about the product?
This tool is amazing. Does everything needed from start to finish for hiring an employee. Will definitely be keeping this tool long term.
What do you dislike about the product?
I would like to be able to customize the talent communities piece with more customized quesfions
What problems is the product solving and how is that benefiting you?
Hiring and sourcing
Source and Schedule - All in One
What do you like best about the product?
Our team has benefitted enormously from the ability to schedule our candidates for interviews directly from this platform. Such a time saver!
What do you dislike about the product?
This tool could have a stronger analytics aspect.
What problems is the product solving and how is that benefiting you?
We are able to manage and organize all candidates, easily sort by active candidates, and quickly schedule with our hiring managers.
Recommendations to others considering the product:
If you are looking for a seamless product to support the recruiting function, this is an excellent choice!
Recruiting made Easy
What do you like best about the product?
My favorite part of this system is the ease of finding applicants and sorting them into desired categories.
What do you dislike about the product?
It gets harder to navigate through candidates when you have a large amount of applicants for one position (300+).
What problems is the product solving and how is that benefiting you?
This recruiting system has helped the company steer away from all forms of paper application and move ahead in the digital age of applying for jobs.
Recommendations to others considering the product:
This is a great tool when you know what you are doing, if you company is planning on implementing read the manual provided and ask lots of questions to your contact.
Recruiter Efficiency
What do you like best about the product?
Ability to contact candidates through phone instead of email. Typically faster response time.
What do you dislike about the product?
Wish there were some better mass text functionality.
What problems is the product solving and how is that benefiting you?
time to hire
An effective way to attract and engage with candidates
What do you like best about the product?
I really like the in-house application of text recruit and it makes finding suitable candidates much more manageable than three websites on the Internet which will get you hundreds of responses and waste your time.
What do you dislike about the product?
I know that playing phone tag to reschedule interviews can be a pain but I did not like the scheduling tool. I felt prospective candidates had less accountability if they didn’t talk directly to the company regarding appointment times.
What problems is the product solving and how is that benefiting you?
As I mentioned, finding qualified candidates for specific jobs can be very difficult especially with the proliferation of free websites for job postings. This help us recruit people who we know and meet the criteria and will probably be a good fit.
Love it!!
What do you like best about the product?
The ease of use, the accessibility, customization, REPORTING!!!!
What do you dislike about the product?
Nothing except that their reporting takes a bit to learn, but once you have it down, the opportunities are endless!
What problems is the product solving and how is that benefiting you?
Recruiting, pipelining, and growing the company!
Recommendations to others considering the product:
Do it!!!
Hiring great employees
What do you like best about the product?
It make it very easy to sort through the applicants I want to hire.
What do you dislike about the product?
Sometimes it gies me too many applicants
What problems is the product solving and how is that benefiting you?
I have not hired one person I regret hiring
Recruiting
What do you like best about the product?
It helped to sift through candiates. Saves time for people to cut through them.
What do you dislike about the product?
Not enough of options. Need more options to sift through better.
What problems is the product solving and how is that benefiting you?
Getting better candiates
Icims is a good enterprise solution for selecting candidates and has decent workflow
What do you like best about the product?
Likes the ability to triage applications, and configure a workflow for approvals for a hire once a selection is made
What do you dislike about the product?
once you make errors it is hard to get them corrected, so be friends with the site administrator!
What problems is the product solving and how is that benefiting you?
Transparent hiring process, automated approval process for new hires
Recommendations to others considering the product:
Iron out your approval processes so you are ready when the software is configured
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