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iCIMS

iCIMS

Reviews from AWS customer

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External reviews

714 reviews
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External reviews are not included in the AWS star rating for the product.


    Jessica S.

Highly Customizable and Adaptable to Unique Workflows

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
My experience with the platform is that 99% of the applications are highly customizeable and adaptable to unique workflows or a varying workflows within the same organization. We are a global organization and we are integrated with Workday for our HRIS. Each region seems to have variations in their workflows for what candidate information is required upon application and upon hire and with iCIMS we are quickly able to adapt and make changes to the system by configuring custom fields, iforms, and reporting. Our dedicated account manager provides us amazing insights on best practices and is always available for discussions when we're stuck or need assistance! Reporting features are robust and allow you to get at metrics we never thought possible and see them at a glance!
What do you dislike about the product?
We currently are using CRM, not CXM, which does leave a little to be desired when it comes to reporting usage statistics for our TA team, but our account manager has passed along our concerns and support has been willing to work with us to create some customizations and make updates to the application which have been helpful to improving our process.
What problems is the product solving and how is that benefiting you?
We are able to report on key metrics regularly which assist in making smart decisions for the business, especially when it comes to workforce planning. We have a number of integrations which allow for automation throughout our process, making things more efficient. We are able to customize workflows with various steps and statuses for different regions of the globe which may have variations in the hire process.


    Construction

Recruitment Made Easy

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
the system makes recruitment organization easy. You can really assess all candidates and the stages that they exist in to provide leadership a better story. Reporting adds value to our team
What do you dislike about the product?
Posting a poisiton should be simplified so that we do not need ot fill in so many steps.
What problems is the product solving and how is that benefiting you?
recruitment


    Consulting

Reliable ATS

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
iCIMS is very reliable. You know what you are getting and the system rarely has bugs or issues which is also nice.
What do you dislike about the product?
I dislike that iCIMS isn't very plug and play... it's almost customizable to a fault which can result in somewhat less than obvious user experience.
What problems is the product solving and how is that benefiting you?
iCIMS helps us keep track of candidates in our workflow, drive reporting, and communicate with candidates.


    Rosie D.

The platform is convenient for recruiters

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
The platform is intuitive and easy to navigate, which helps both recruiters and candidates have a smooth experience from start to finish. Also, the platform integrates well with other systems (HRIS, background check services, etc.), which helps create a more cohesive hiring ecosystem.
What do you dislike about the product?
iCIMS can be pricey, especially for smaller businesses or startups. The pricing structure might be out of reach for organizations with tight budgets, especially if they don't need all of the features available.
What problems is the product solving and how is that benefiting you?
iCIMS provides advanced tools for creating customized career pages, offering job alerts, and leveraging social media to engage potential candidates. This helps us reach a broader, more relevant pool of candidates, improving the quality of hires and helping companies fill positions faster.


    Banking

Good product, horrible implementation!

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
I love the ease of use for candidates. Reporting is robust.
What do you dislike about the product?
The product is good, but we had a great deal of difficulty with implementation. Instead of the process being seamless, we went through no more than 4 implementation specialists over nearly a year's time.
What problems is the product solving and how is that benefiting you?
Eliminates manual process


    Tiffany L.

Helpful Tool, Outdated Interface

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the overall capabilities of the iCIMS Talent Cloud tool. We've been able to onboard our recruiters to self serve pulling candidate information to connect with post-events. The landing pages end up looking great, but we've had to use our own creative/assets to improve it.
What do you dislike about the product?
I wish there were more templates to build the landing pages and forms. The interface feels a little outdated and not the easiest to navigate for a first-time user.
What problems is the product solving and how is that benefiting you?
Helps us connect to candidates at a conference/event and follow up with them post-event.


    Computer Software

iCIMS Talent Cloud - Efficieny Achieved!!!

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's customizable to our specific needs. Whether we're hiring/onboarding from local talent, across the country, or in the middle east. We can quickly find and onboard candidates that have the right skills without reinventing the wheel each time. It also streamlines our efforts in recruitment, talent management, and ensures easy communication between the different teams. It also helps achieve our KPIs like time to hire & time to fill.
What do you dislike about the product?
We've had a few hiccups with getting iCIMS to communicate with ADP. Or allowing each status to have more than one auto-launch action attached.
What problems is the product solving and how is that benefiting you?
be more agile, cost-effective, and innovative in how we manage the talent pipeline from recruiting to onboarding.


    Nick C.

A very user-friendly ATS

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to navigate and organize everything. It's also very easy to customize dashboards and the user interface. The customer support is always above par and it's super easy to use and it integrates with other tools we use here. I use it everyday!
What do you dislike about the product?
I wish there was a better way to review and search past applicants or a pipeline.
What problems is the product solving and how is that benefiting you?
It organizes all of our active reqs in one place and shows where all the applicants are within the process. It also houses all applicants from other platforms like LinkedIn or Indeed. It allows us to pull stats and KPIs for our team.


    Henrique B.

Good Experience

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
It has a lot of possibilities and the reports are really in depth.
What do you dislike about the product?
I believe that iCIMS has a high learning curve for system admins.
What problems is the product solving and how is that benefiting you?
Talent Acquisition Governance.


    Construction

Good for the basics

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use of the system is fairly user friendly.
What do you dislike about the product?
Customer Support has its ups and it's downs. They are quick to respond, but also quick to closes cases even if it might not be do your satisfaction. There are no system pop-ups/alerts within the system. Everything is done via email or reporting.
What problems is the product solving and how is that benefiting you?
We are able to keep our potential candidates up-to-date with our CRM.