iCIMS
iCIMSReviews from AWS customer
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A Decade of iCIMS Experience
What do you like best about the product?
What I like best about iCIMS is the extremely logical setup that the platform has. As a User Admin since 2015, the ability to configure the platform in a company-specific way, based on my own company's logic and how a user's employee OR candidate uses it, is very logical.
What do you dislike about the product?
The one thing I dislike about the iCIMS platform is the lack of depth when it comes to using data visualization in-house. Yes, there are programs you can integrate with from another vendor, but sometimes I wish there were better data visualization options within the platform.
What problems is the product solving and how is that benefiting you?
iCIMS solves a HUGE problem for us by giving all sorts of roles access to department-specific data regarding TA. It allows us to develop specific permissions per role to have everyone operating off the same sheet of music and cutting down on the number of manual updates. It also integrates with Workday and Sterling with ease.
Not Bad
What do you like best about the product?
I find the user interface to be fairly user-friendly and easy to maneuver. When it comes to applicant tracking systems, they meet the industry standard but could certainly do with some improvements.
What do you dislike about the product?
The help desk has been a struggle for years. Sometimes they are very responsive while other requests take many days - often resulting in a canned article that does not relate to my question. It's difficult to just hop on a call to discuss an issue.
What problems is the product solving and how is that benefiting you?
ICIMs solves our talent acquisition needs that helps to keep our organization compliant and organized. We use this to track candidates, interview notes, approvals, and related files.
Good support, great platform
What do you like best about the product?
Lots of areas you can customize without support and quick & helpful responses when you do need iCIMS support.
What do you dislike about the product?
Reports come from the cloud so you have to download them and change from a web file to an excel file before sending out. Minor inconvenience though.
What problems is the product solving and how is that benefiting you?
Great record keeping and quick and easy to use.
A great platform
What do you like best about the product?
Customizable and easy to sue for any level of computer skills
What do you dislike about the product?
Email support with questions and wait for days for response and most times you end of reiterating the question over and get one response per 24 hours
What problems is the product solving and how is that benefiting you?
Not solving problems just creating a workflow platform for all to utilize
Recruiting Coordinator
What do you like best about the product?
I enjoy that iCIMS allows us to log in as the hiring manager to view their open requisitions or assist them on how to create an offer letter.
What do you dislike about the product?
I want iCIMS to have the option to enter a phone number when searching for a candidate's profile.
What problems is the product solving and how is that benefiting you?
iCIMS now allows mass changes to the system, preventing us from doing more labor work.
Organized and Efficient Recruitment Tool
What do you like best about the product?
I like the organizational bin methodology behind iCIMS platform. Having the ability to connect with, take action on, and manage multiple candidates at one time is a Talent Acquisition dream. I also love the all in one approach to background and drug testing, onboarding, and job board collaboration.
What do you dislike about the product?
There is a modest learning curve. I did struggle going from old iCIMS platform to New iCIMS, but the more I am in the system the easier it is becomming.
What problems is the product solving and how is that benefiting you?
iCIMS for my business removes many barriers to communication with it's ability to multi-select and maintain candidates across all jobs. We removed having to utilize outside programs to set up interviews, create offers, and perform pre-employment screenings. This removed many administrative duties off my Talent team's plates. It also eliminates the use of spreadsheets, since you have a clean dashboard that quickly and easily allows you to work your candidate pipelines and see clearly where your candidates are int he process. The ability to create reports also allows you greater transparency into your teams performance, and the candidates lifecycle. I'd be remiss if I didn't mention the added legal compliance and how streamlining out processes fits perfectly into our company's lean methodology.
Excellent ATS
What do you like best about the product?
Easy to customize reports and customize the process. The analytics help us to determine our next strategy in talent acquisition. I like how we can customize the dashboard for the data that means the most. I like the iCIMS Academy
What do you dislike about the product?
Still playing around with the community site.
What problems is the product solving and how is that benefiting you?
Researching solutions and answers to problems others might have already experienced. Helps to find training materials to assist in developing our training for our team and managers.
Supervisor
What do you like best about the product?
Efficiency and is customizable to our needs as a Company. Reporting, building reports, tracking success and productivity among the team, being able to have your dashboard relevant to your needs
What do you dislike about the product?
When sending a request to create a new iForm or making changed to our iForms sometimes it takes too long, reducing the time from when we submit a ticket to actually resolving the issue
What problems is the product solving and how is that benefiting you?
Reporting provides us with a better inside of how we are performing as a team, maybe making the reporting more user-friendly so it is easier to understand. as an overall iCIMS does a good job
Very Helpful
What do you like best about the product?
Having access to other users to share experiences and get some great tips and tricks for Admins.
What do you dislike about the product?
Having to use a code to login every time. Please make this a one and done...
What problems is the product solving and how is that benefiting you?
I am overhauling an Enterprise wide iCIMS system for a major healthcare company. Being able to share and see experiences with other people in my situation is great
Switched to iCIMS to execute our vision of candidate nurturing
What do you like best about the product?
Things I like best:
1. User interface
2. It's intuitive
3. Customization can be done without a developer staff
4. The ability to nurture candidates
1. User interface
2. It's intuitive
3. Customization can be done without a developer staff
4. The ability to nurture candidates
What do you dislike about the product?
The reporting feature is a bit cumbersome, if a report isn't pre-built it can be a bit laborious to create in the "moment".
What problems is the product solving and how is that benefiting you?
We specifically picked iCIMS for it's ability to nurture applicants and candidates similar to a CRM
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