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iCIMS

iCIMS

Reviews from AWS customer

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External reviews

721 reviews
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External reviews are not included in the AWS star rating for the product.


    Ashley W.

Overall great product

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
Having everything all in one place for everyone to access has been a great benefit. Lots more functionality overall and makes the process more seamless and easy to navigate.
What do you dislike about the product?
Not having the ability to pull full audits for what happened to a posting or a particular employee to use for grievances or external audits has been difficult. It would be great to have access to run in-depth reviews on our own without requiring iCIMS to do it. Analytics dashboard not being available to Canadian clients is a really big dissapointment.
What problems is the product solving and how is that benefiting you?
It allows all of our departments to have access to the same data at the same time. Provides more transparency to where postings are in the process and where some bottlenecks may be occurring.


    Melissa H.

iCIMS is an all around win!

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
I like how robust the system is. You can really do so much as a user and especially as a user admin. The system so very configurable
What do you dislike about the product?
Every system has its limits. I'd say that some products arent as friendly as others, The iCIMS video interview can be tough to maneuver at times.
What problems is the product solving and how is that benefiting you?
iCIMS is our ATS, it allows us to find talent by posting our jobs. iCIMS integrates with other systems for posting and collecting applications and reporting.


    Star P.

iCIMS review - helpful system

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
I like the ability to build searches to pull data reports. It helps our team a lot.
What do you dislike about the product?
The lag time in getting responses to cases, especially in urgent situations.
What problems is the product solving and how is that benefiting you?
Tracking application data and storing important data.


    Sai A.

icims is effective and compact ATS and very flexible to use

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
icims is effective and compact ATS and very flexible to use
What do you dislike about the product?
The Scope for customization could be better
What problems is the product solving and how is that benefiting you?
Hiring, Integrating to other hcm products, service now etc


    Sona S.

Amazing product with great potential

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
ICIMS ATS in particular is very user friendly.

I had no previous experience using an HRIS previously & was able to very quickly adapt to the role of being a system administrator. In the time since, I have been impressed with additional releases & improvements to certain sections of the system.

I am also pleased at the resources available to learn more on the system as well as the support we receive from customer support agents.
What do you dislike about the product?
There are a few limitations that takes away from the product. For example, formatting issues using the Offer module makes it difficult to create professional-looking legal documentation as well as to onboard our team to this new process.

In the time since the offer module was released, no updates have been made to increase functionality
What problems is the product solving and how is that benefiting you?
File library limit - ISIMS is trying to increase the number of files we are allotted. 500 is too few as this number includes files, branding, images from iforms, iforms, as well as signatures in the form of images for the offer module.

I believe improvements to the Offer module will be the most beneficial. This will prevent ICIMS users from using another system to generate & send offers.

Limitations with signatures need to be addressed and multilevel numbering needs to be available.

ICIMS has also given us the ability to configure our own iforms - this has increased our efficiency.


    Michael B.

Review of iCIMS

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
Approval process, simple and easy to use. Workflows and tags are great. There is anease of use, and the reporting function is helpful
What do you dislike about the product?
Errors with EEO forms, Help Desk challenges. Takes to long to work on projects. My company can't manipulate to our liking. CRM candidate search needs work.
What problems is the product solving and how is that benefiting you?
ATS is most beneficial to myself and my team from a workflow perspective and managing jobs. The CRM needs some use, it hasn't been overly beneficial to myself or team if at all.


    Dan G.

iCIMS Talent Cloud is Great!

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
I like how configurable it is: it can be made to fit any process. Awesome! Plus, iCIMS support is stellar, they are responsive, professional, and helpful.
What do you dislike about the product?
The data reporting tools within iCIMS are good s basic tools, but if you want to do in-depth analytics you'll need to export to another system (like Tableau, Power BI etc...). Don't let this hinder you from looking into iCIMS, the system is great.
What problems is the product solving and how is that benefiting you?
iCIMS allows us to manage applicants, workflow, and data needs all in one place. There are also tons of integrations with the system: texting applicants, background checks, etc...can all be done from within the system once the integrations are turned on.


    KC G.

The iCIMS Talent Cloud is a Necessary Next Step

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
What is most helpful about the Cloud is the integration of new talent into the system with much less effort and time - no one is ever lost!
What do you dislike about the product?
Sometimes the information doesn't move as quickly, or has some inconsistencies, from the Cloud to the iCIMS platform.
What problems is the product solving and how is that benefiting you?
Can make it easier to engage candidates - this is a huge bonus in today's world where many folks are getting repeatedly tapped on the shoulder thru social media


    Lindsay D.

MV Super Admin Review

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
Individualized dashboard reports based on login groups - for a company so large and with so many users, I have found it extremely impactful to be able to customize dashboards with reporting metrics from Recruiters to the C-level suite.
What do you dislike about the product?
I am not a fan of the toggle for New iCIMS because our training materials are based in one view and with a large number of users for our company, the toggle mistakenly gets switched and I receive panic messages daily.
What problems is the product solving and how is that benefiting you?
Reporting! iCIMS is our company's first ATS and having the capability to pull reporting from time-to-fill, successful posting sources, delays in process, to number of hires for each of our 130+ divisions has been a breath of fresh air compared to manually creating reports prior to iCIMS.


    Hospital & Health Care

Perhaps not the most suitable ATS for a large healthcare organization

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
- The ability to configure some items on the platform on the client side
- Ability to track and review previously submitted tickets
- Ability to easily create reports on the platform
- Customized dashboards on New iCIMS
- Test platform available
What do you dislike about the product?
- Inability to report on the audit trail
- Tech support is lacking or slow
- Limited support for the decision engine that iCIMS had created for our company
- Application updates are not always communicated to clients, which has had impacts on our application set-up and processes
What problems is the product solving and how is that benefiting you?
- easy report building
- easy for applicant tracking
- offer letter templates
- text engagement