iCIMS
iCIMSReviews from AWS customer
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Senior Talent Acquisition
What do you like best about the product?
Easy to use; I like the ability to refer back to the training, as well as the live chat.
What do you dislike about the product?
You need to have "good data in" before you can really see advantages of some of the features.
What problems is the product solving and how is that benefiting you?
Resume capture, we're working towards utilizing the CRM at job fairs
Comprehensive Platform
What do you like best about the product?
iCIMS Talent Cloud is a highly customizable ATS and has several integration that were key to our organization. The implementation was a challenge but once in place the day to day use has become easier. The support team is responsive when you need help .
What do you dislike about the product?
During implenation, a 3rd party was used and caused delays in our go live.
What problems is the product solving and how is that benefiting you?
Full service ATS that integrated with our behavioral assessment partner.
Overall Great Platform
What do you like best about the product?
After transitioning from ADPRM to iCIMS, I like the reliability of the platform best of all. Although not perfect, the system has less outages and error messages than other systems I have used for recruiting.
In comparison, the system is much more user friendly with profile information dislayed in a manner that makes it possible to move faster through each workflow .
For full cycle recruiting, you have all the phases of talent acquisitions in one place, which allows for faster onboarding and offer extension.
System alerts, and updates are deliverd to your inbox in a timely manner which eliminares the need to research each step of the process.
I also like the features in the CRM that can be used for marketeting campaigns to promote hiring events and how all of the lead generation data is integrated into one place,
In comparison, the system is much more user friendly with profile information dislayed in a manner that makes it possible to move faster through each workflow .
For full cycle recruiting, you have all the phases of talent acquisitions in one place, which allows for faster onboarding and offer extension.
System alerts, and updates are deliverd to your inbox in a timely manner which eliminares the need to research each step of the process.
I also like the features in the CRM that can be used for marketeting campaigns to promote hiring events and how all of the lead generation data is integrated into one place,
What do you dislike about the product?
When searching for information for a specific applicant , or, trying to locate inhouse emails to send feedback forms- the system can be very slow and oftentimes there is a delay in getting the proper hiring managers email address.
This needs to be resolved as it creates a abit of frustration when trying to move through the interview process and ensure the proper documnetation is completed.
This needs to be resolved as it creates a abit of frustration when trying to move through the interview process and ensure the proper documnetation is completed.
What problems is the product solving and how is that benefiting you?
The platform is ensuring all relevant data is captured and managed from one place. Saves time and effort, reduces recruiter frustration.
iCIMS - top ATS for my business needs
What do you like best about the product?
I like how easy it is to navigate. I've been a Recruiter for 13 years and have seen and used a lot of applicant tracking systems. iCIMS makes it easy for the user to customize the user interface and has is easy to implement these changes. I've reached out to the support team on occasion, and they've always been quick to respond and answer any questions I have had. I use this system everyday with no plans to change. I definitely think this is one of the best ATS's out there.
What do you dislike about the product?
Too many bins for the applicants. I think there should only be around 8 and there are way too many. Sometimes less is more.
What problems is the product solving and how is that benefiting you?
Organizes our applicants and the stages they are in before bringing them into payroll.
ICIMS Review
What do you like best about the product?
I love how easy it is to process out candidates. We have recently deployed automations and even with hickups, it was a seemless experiance once we worked out all the kinks.
What do you dislike about the product?
The only thing Im not a fan of is the "New ICIMS" features. I do the like the new modern look but Iit seems as though the we have to manuver a little differently when trying to process certain things. However, there with change it is expected.
What problems is the product solving and how is that benefiting you?
N/A
good product
What do you like best about the product?
it's very customizable so you can make whatever types of reports you're looking for
What do you dislike about the product?
it can be hard to learn the more advanced aspects of the product because it is so customizable.
What problems is the product solving and how is that benefiting you?
applicant tracking
easy to navigate
What do you like best about the product?
easy to gather info in one place to organize clients
What do you dislike about the product?
sometimes I can get lost with talent I have already viewed
What problems is the product solving and how is that benefiting you?
onboarding new talent and gathering data
iCIMS Review
What do you like best about the product?
I love how data driven it is, you can report on essentially any field that exists in iCIMS. I also like how customizable it is.
What do you dislike about the product?
While it is also a strength, the level of customization can make it difficult to find resources tailored to your company's specific integration.
What problems is the product solving and how is that benefiting you?
It fulfills our need of an ATS that can become a source of truth for all recruiting data.
Lots of features...but tons of upgrades needed with terrible customer service
What do you like best about the product?
It is a robust, flexible system good for most companies.
What do you dislike about the product?
Products are not complete from a recruiters point of view. Little things like AA compliance, working with job boards properly etc. Customer service is mostly outsourced and via chat. Very hard to get someone on the phone to solve problems.
What problems is the product solving and how is that benefiting you?
It helps organize our resumes into one system.
Good Bones, Great Account Team, Bad Support, Late to AI Game
What do you like best about the product?
This is a system that is built for recruiters. It's easier to use than other systems such as Workday. The workflow is easy to use and it is easy to implement new "portals" for different country requirements or job types.
What do you dislike about the product?
The back end support is uneven to terrible. Our dedicated support (TAM) is great, however, the TAMs get shuffled a lot. They do well, get promoted out of the role. The chat service and generic email is a hit or miss. While Workday gives you advance notice when there is an issue or outage, iCIMS does not generally tell you when there is an issue. You find out from your recruiters and then confirm with iCIMS that it is an issue.
What problems is the product solving and how is that benefiting you?
It is still the best in the ATS class. Easy to implement, easy to use.
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