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iCIMS

iCIMS

Reviews from AWS customer

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External reviews

713 reviews
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External reviews are not included in the AWS star rating for the product.


    Stacey B.

iCIMS

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
User friendly! Love everything about it from onboarding to pulling reports.
What do you dislike about the product?
Can be glitchy. Sometimes doesn’t retain information that was entered.
What problems is the product solving and how is that benefiting you?
Typically user friendly for me and candidates for onboarding.


    Information Technology and Services

Easy to use

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
It is fairly easy to use and navigate. So far have not needed to contact customer support
What do you dislike about the product?
So far I haven't found anything I don't like
What problems is the product solving and how is that benefiting you?
I am an end user in IT, so I don't what all features the HR department uses this for. Our team uses it for tracking new hires in the company for setting up and shipping needed equipment. We're also able to use it for tracking equipment returns when employees leave the company.


    Computer & Network Security

It could be better

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to write and route offers
What do you dislike about the product?
It seems too clunky, too many clicks needed to get anything done
What problems is the product solving and how is that benefiting you?
Route offers and reqs and completing onboarding online


    Rebecca E.

Okay System, Gets the Job Done

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
I like that it is a global system, we are able to have consistency across our company when using it. I am in the system every day and find it easy to use for both an admin perspective as well as a candidate. Implementation was great, we loved our representative, and he got use setup well.
What do you dislike about the product?
I do not like their customer service model. I can't ever get a quality or consistent answer when I have trouble.
What problems is the product solving and how is that benefiting you?
Its easy to use, keeps all of my candidates in the same place and has dramatically impacted our time to fill metric because of how many job boards it integrates with. We are finding quality candidates faster.


    Hospital & Health Care

All in one solution

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
I like that icims is a one stop shop for talent recruiting. There are so many features to use. Our team uses it daily and couldn't get by without it. The customer support is always ready to help, if needed.
What do you dislike about the product?
The downside to me is the difficult interface. I get lost sometimes with all of the features and have trouble figuring things out without help. It is not always easy to use but does get better with repeated use.
What problems is the product solving and how is that benefiting you?
It serves all of our purposes for talent searching, hiring, and onboarding.


    Mei C.

Great product but needs work

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I love that icims is very configurable. It is easy to build reports and it is easily usable with other systems (UKG) to make recruiting and onboarding processes very seamless. It's a great tool that helps recruiters use data to their advantage and be quicker and better.
What do you dislike about the product?
There are some unusual kinks that make icims extremely difficult to work with
- minimum of 10 entrance criteria
- clauses aren't reportable in offer management
- not all fields can populate externally on job board

I also feel like there is a lot of push to an ATS (new icims) that looks aesthetically pleasing but is way less intuitive to use. I feel like there is more emphasis on improving things that don't need to be fixed
What problems is the product solving and how is that benefiting you?
It makes it easy to track a large amount of data and helps us manage candidate pools and candidate flow


    Farming

iCims has been a wonderful Applicant Tracking System with lots of room for customization.

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
It has a pretty flexible reporting system that can literally report on any field you create in the system.
What do you dislike about the product?
The login group feature isn't unlimited and only has a finite amount of login groups.
What problems is the product solving and how is that benefiting you?
By using a single database to house all of our job requisitions, it has been extremely helpful in our day to day tasks of creating job requisitions, posting them and then using workflow to work through the request.


    Health, Wellness and Fitness

Streamlining Recruitment with iCIMS

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It offers a lot of features for streamlining the hiring process. What we like the most is its user-friendly interface, which simplifies the recruitment process for both talent team and candidates. It helps us to manage everything from job postings to candidate screening in a way that makes the experience smoother and more efficient.
What do you dislike about the product?
I think for new users or those not very tech-savvy, the platform can be a bit overwhelming at first. While it’s feature-rich, it can take some time to fully understand all the tools and how to customize them effectively.
What problems is the product solving and how is that benefiting you?
Streamlining Recruitment Workflow, integration with other HR systems and onboarding.


    Madelyn D.

My Experience with iCIMS

  • February 17, 2025
  • Review provided by G2

What do you like best about the product?
User Friendly Interface
You can customize the workflows.
You can communicate with the candidates through the platform
What do you dislike about the product?
Sometimes it is a bit slow, when I'm working with a lot of data
What problems is the product solving and how is that benefiting you?
iCIMS Talent Cloud helps us to keep all the information organized and AI helps us to feel automatically some information so we don't have to enter it manually.


    Mental Health Care

Powerful but sometimes glitchy

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the way iCIMS presents information and keeps me on track. I especially like the messaging capabilities and have come to rely on them heavily in my work. There also seem to be infinite possibilities for extracting data for reports which is also a big plus.
What do you dislike about the product?
I use iCIMS pretty much all day every day. Often there are glitches, particularly with the messaging features which I find particularly annoying. I often have to log out and log back in to reset connections or something. Lots of "bad gateway and inability to authenticate" messages that occur randomly. Some days it's several times a day. Some days it's perfect.
What problems is the product solving and how is that benefiting you?
Unclear. I work through our company's IT and iCIMS implementation specialists. They seem responsive.