Modjo
ModjoReviews from AWS customer
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Great tool
What do you like best about the product?
- Recording of calls for multi-teams work and needs
- Remote and flexibility approach
- Great customer support
- Remote and flexibility approach
- Great customer support
What do you dislike about the product?
- The time to enroll the teams is long
- Needs new routines and change management
- Needs new routines and change management
What problems is the product solving and how is that benefiting you?
- Listen to sales speech -> allow individual coaching
- Product insights and information sharing to all teams
- Product insights and information sharing to all teams
How could we work before Modjo
What do you like best about the product?
Team expertise and reactivity
Easy to use
Constantly evolving (positively)
Easy to use
Constantly evolving (positively)
What do you dislike about the product?
pricing used to be higher than the market but changing
What problems is the product solving and how is that benefiting you?
Managing all the information that is delievered in sales conversation used to be a nightmare - I can now find very easily the information I need when I need it.
Manager Sales Team
What do you like best about the product?
Identifying and sharing the appropriate things/moments to share
Easily integrate new members
Easily integrate new members
What do you dislike about the product?
Calls not logging -> Aircall or Google Meet mismatches
What problems is the product solving and how is that benefiting you?
I don't need to take a lot of notes! They come to me afterwards.
Usage of Modjo in scale-up for 1+ year
What do you like best about the product?
- great product
- very helpful to develop async training for sales teams, across different teams & countries
- rapidity of product development
-it is easy to onboarding teams on the tool
- very helpful to develop async training for sales teams, across different teams & countries
- rapidity of product development
-it is easy to onboarding teams on the tool
What do you dislike about the product?
- sometimes quality of customer support: it takes several back-and-forth messages for my issue to be understood & it costs me some time.
- the fact that Modjo is optimal for saas business (especially for integration between CRM), less for other types of business
- the fact that Modjo is optimal for saas business (especially for integration between CRM), less for other types of business
What problems is the product solving and how is that benefiting you?
Otherwise, trainign sales teams is time consuming
Modjo has become an indispensable tool
What do you like best about the product?
We have been working with Modjo for almost 1 year!
We use it within a French sales team and we want to develop it further with our international teams.
We use Modjo to:
- Record our calls
- Listen back to our calls or those of our colleagues
- Use it almost like a social network to comment, exchange, share
- Use AI tools for client summaries
- Conduct case studies and training with the recordings
In short, the list is long but it has become indispensable to our team and our performance.
It also serves to brief our internal teams on our exchanges with our clients and/or leads.
We use it within a French sales team and we want to develop it further with our international teams.
We use Modjo to:
- Record our calls
- Listen back to our calls or those of our colleagues
- Use it almost like a social network to comment, exchange, share
- Use AI tools for client summaries
- Conduct case studies and training with the recordings
In short, the list is long but it has become indispensable to our team and our performance.
It also serves to brief our internal teams on our exchanges with our clients and/or leads.
What do you dislike about the product?
It takes time to get started with setting up a powerful tool, creating libraries, scripts, but we are extremely supported by our account manager who presents us with new features and tips every month!
I think it's a matter of freeing up time on our side!
I think it's a matter of freeing up time on our side!
What problems is the product solving and how is that benefiting you?
- Taking notes for each call
- Listening again when we forget information
- Listening again to our sales team to help them improve their pitch
- Improving our pitch
- Sharing information
- Listening again when we forget information
- Listening again to our sales team to help them improve their pitch
- Improving our pitch
- Sharing information
Amazing team and fast-evolving product!
What do you like best about the product?
The team is amazing: flexible, proactive, friendly, and always available to support.
The product is evolving fast and in the right direction. We're also able to take part to the roadmap.
High adoption and satisfaction from the revenue teams (sales, kam, csm)
Very easy to integrate
The product is evolving fast and in the right direction. We're also able to take part to the roadmap.
High adoption and satisfaction from the revenue teams (sales, kam, csm)
Very easy to integrate
What do you dislike about the product?
Confident about Modjo ability to catch up with the existing US big players (e.g. Gong) in terms of product capabilities.
Would be great to have an API to get the transcripts.
Would be great to have an API to get the transcripts.
What problems is the product solving and how is that benefiting you?
- It allows team leads to coach their team members more effectively (though adequate features) and more efficiently (through async reviews)
- It fosters a culture of feeback and shadowing among sales
- It provides support teams (operations, product marketing) with Go-to-Market insights
- It fosters a culture of feeback and shadowing among sales
- It provides support teams (operations, product marketing) with Go-to-Market insights
Easy to use, relevant insights and adding value to the business
What do you like best about the product?
Great tool to get quick access to interesting topics, review specific moments within calls, and self-enable the sales team to bring higher performance.
Transcription is great overall.
Their Customer Support team is top notch too.
Transcription is great overall.
Their Customer Support team is top notch too.
What do you dislike about the product?
Nothing, it's all perfect. You can use it in a very basic way if you want but you can also go deeper in your understanding of the platform and use the all set of features to its full extent.
What problems is the product solving and how is that benefiting you?
Modjo helps to bring higher (and faster) performance in all customer-facing roles by improving everyone skills. You can use it both for onboarding your new hires or upskilling your existing teams throughout the year.
Modjo also bring all your meetings notes into 1 place in your CRM, automatically and bring insights to other teams not directly in contact with the field but still in need of getting accurate information about prospects and clients.
Modjo also bring all your meetings notes into 1 place in your CRM, automatically and bring insights to other teams not directly in contact with the field but still in need of getting accurate information about prospects and clients.
Partner of choice
What do you like best about the product?
Easy-to-use solution, easy to set up, a customer support that is attentive and responsive.
What do you dislike about the product?
Nothing to report for now, occasional bugs are resolved quickly.
What problems is the product solving and how is that benefiting you?
We record all our meetings, and this allows us to review our candidates with a clear mind.
Best tool to win your deals!
What do you like best about the product?
- Livenotes helps to instantly update the notes on your CRM -> Game changer
- Easy to use
- Sharing best calls between teammates
- Preparing your next calls
- Easy to use
- Sharing best calls between teammates
- Preparing your next calls
What do you dislike about the product?
Call search with the search bar could be improved
What problems is the product solving and how is that benefiting you?
- Replay of recorded calls
- Take live notes during the call and automatically update the CRM
- Easily share best practices between sales team members
- Fast onboarding for newcomers
- Take live notes during the call and automatically update the CRM
- Easily share best practices between sales team members
- Fast onboarding for newcomers
Finally, a great tool to train our sales
What do you like best about the product?
We use Modjo for training, coaching and onboarding of new joiners.
Best way to onboard and coach our revenue team. It helps us reduce the sales cycles of our deals and improves our close rate.
The solution is very easy to use and they constantly adding innovations and features. By the way, there is a real team work between Modjo and us to improve features and to customize them to our context.
Best way to onboard and coach our revenue team. It helps us reduce the sales cycles of our deals and improves our close rate.
The solution is very easy to use and they constantly adding innovations and features. By the way, there is a real team work between Modjo and us to improve features and to customize them to our context.
What do you dislike about the product?
This solution is a support for driving change, modifying the way companies work. The technical solution is very good, but it is important to think about adapting it according to the company's context to maximize its adoption in large sales team.
What problems is the product solving and how is that benefiting you?
Faster onboarding for the team
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