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Harmony Email & Collaboration (Avanan)

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

567 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kushalveer S.

NIce cloud Based email Security Solution

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
Liked the easy setup with different cloud based email services like gsuite, office 365.
What do you dislike about the product?
I think there shall be free courses related to specialisation in email security allowing users to get skilled and use the product on later stages, same like MOOCs
What problems is the product solving and how is that benefiting you?
Liked all the featues since it provides easy integration with various cloud based services and is offering DLP too


    Prof. Narendra K.

Regarding Avanan Cloud Email Security features and Incident Response-as-a-Service services.

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
Regarding Avanan Cloud Email Security features and Incident Response-as-a-Service services, Anti-Phishing Malware & Ransomware Account Takeover Protection.
Avanan Cloud provides esae of integration features etc.
What do you dislike about the product?
Avanan Cloud does not provides effective services of DLP & Compliance and Archiving.
What problems is the product solving and how is that benefiting you?
Avanan Cloud Email Security provides Email Anti-spam and research Email Security Solutions and effective pattern matching features.


    Sharique K.

Email Security at its finest

  • July 17, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful features includes email security, cloud security, collaboration security, and API security. Most companies do not offer this much of security
What do you dislike about the product?
the downsides would be the cost as it provides so much security. The complexity and rigid customizations may prevent users to use it.
What problems is the product solving and how is that benefiting you?
Spam emails and its security was the problem for me and its one of the feature solved the problem


    Balu D.

Keep junk emails away from you inbox

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
comprehensive protection against email threats with ease of integration and user-friendly interface
What do you dislike about the product?
learning curve for setup and configuration and additional customization for some features
What problems is the product solving and how is that benefiting you?
Spam filters and security


    Anshul I.

Avanan - Cloud Environment Protection

  • July 16, 2024
  • Review provided by G2

What do you like best about the product?
Avanan is a software which is very user friendly, even with the dashboard, the software focuses on minute details. It can integrate with any cloud technology such as Microsoft, Google.
Adds an extra layer of security defense.
What do you dislike about the product?
To integrate with other cloud technologies, it may take time and expertise as the setup is a bit complex.
What problems is the product solving and how is that benefiting you?
Benefits of Avanan is that it can be used to detect and discard the spam emails, i.e., Spam filtering. The software is reliable against the emerging threats and attacks.


    Consulting

My work got easier with this

  • July 14, 2024
  • Review provided by G2

What do you like best about the product?
Easily accessible , well built , very informative
What do you dislike about the product?
Nothing as of now , just the thing that is it still very underrated
What problems is the product solving and how is that benefiting you?
It helped me keep the files and data safe.


    Kalpesh Panchal

Easy to setup, give me detailed information for malicious storage and stable product

  • July 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use two solutions: Check Point Gateway and Harmony Email & Collaboration.

We primarily use it for IDS and threat protection, as well as VPN.

What is most valuable?

It's very easy to deploy with Microsoft Office 365.

The option to set a copy is beneficial. Additionally, the solution scans OneDrive, Teams, and SharePoint content and provides a full report.

If I store any malicious file in my cloud storage, it will give me detailed information in the Check Point console, including which DLL is infected. That's a very useful feature.

I'm satisfied with the product as it is, especially regarding security.

What needs improvement?

The reporting could be improved. Also, the predefined workflows cannot be changed. It would be great to add custom workflows to better suit customer requirements.

For how long have I used the solution?

I've been working with Check Point for the last four years. I perform day-to-day operational tasks with it.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. There are around 300 end users.

It's a cloud-based SaaS application, so it doesn't need to be deployed in multiple locations. We integrated it with our existing email solution, and all our email traffic is routed through it.

How are customer service and support?

The customer service and support are very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've worked with Microsoft Defender, Proofpoint, and Barracuda Email Security.

The pros include quick implementation time and easy policy deployment. Security is also good, as Check Point provides multiple security engines and inline data security. As for cons, having the option for custom workflows would be a great improvement.

How was the initial setup?

I completed the initial setup in about 15 minutes, by myself. It was very easy. There's no need for improvement.

We share product white papers with our customers, understand customers' needs and current email infrastructure, and design a solution before pitching to them. We also create a project timeline for the POC and implementation.

It's easy to integrate, as it supports both cloud-based platforms, O365 and Google Workspace. If you have basic knowledge of your email platform, you can easily integrate the product.

Check Point takes care of the maintenance. It doesn't require any maintenance.

What was our ROI?

Check Point Harmony Email & Collaboration is beneficial for customers. It brings in the value.

It provides enhanced email content security to prevent external attacks.

What's my experience with pricing, setup cost, and licensing?

I run the proof of concept and submit a report to management. They handle discussions with customers and coordinate with the Check Point sales team.

What other advice do I have?

I would recommend it.

Overall, I would rate it a nine out of ten.


    Saravana Bhavan Raj Tamilselvam

Has an initial setup phase that is simple and automated for users

  • June 27, 2024
  • Review provided by PeerSpot

What needs improvement?

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

For how long have I used the solution?

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

How are customer service and support?

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

How was the initial setup?

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

What's my experience with pricing, setup cost, and licensing?

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Which other solutions did I evaluate?

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

What other advice do I have?

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.


    Food & Beverages

Smooth Integration

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
Fast and easy setup. Was integrated just by signing in. The whole process was fast and smooth. After the initial learning phase it was up and running with no downtime. Simple web interface that is easy to learn and to teach others. The detection is highly accurate and reliable. End users noticed the difference in their inbox almost immediately. They noticed the huge reduction in the amount of spam and phishing emails they receive. Support is helpful and prompt to respond. No high pressure sales pitch and the free trial gives full functionality. The product speaks for itself.
What do you dislike about the product?
There are some settings that are obscure. Some users don't like the smart banners because it clutters the emails. There's very little not to like.
What problems is the product solving and how is that benefiting you?
It solved the constant spam and phishing emails that slips through the default Microsoft security settings.
Users are more secure and sees less maliciouis emails in their inbox.

It blocked all the spoofed emails which were huge security risks. It make users more aware of malicious emails and how much they were receiving.


    Marghoob AhmadSalik

Allows safe inspection of links and their destinations within a controlled environment and easy workflow integration

  • June 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

The customer has a presence in different countries like India, Poland, and the US. They use Office 365 as an email solution, and on top of that, they use Harmony Email & Collaboration.

How has it helped my organization?

All API email security or gateway security solutions work the same as API based. You create an API with the vendor, and it works for all the same. It's just the approach of threat intelligence, how it is taken and how much threat intelligence you have.

Pushing was a big challenge for email security. Cisco has done that, but now Check Point is also doing the same with the quarantine email. So, it's good. Previously, they didn't have the ability to find and detect the quarantine email, but they are doing it now.

What is most valuable?

The most valuable feature is the sandboxing feature. It provides a sandboxing environment where you can open links and see where they lead. You can see what is presented in the link after opening it.

Other advantages, like workflow integration, are quite simple and offered by other vendors as well. Cisco is also integrating virus totals into their products.

But the key advantage here is the visibility you get with the sandboxing feature.

You can see on a map, on the same dashboard, where the mail originated, where it is going, and from which relay servers. You can see everything visually on the portal, including who it's reaching and who is CCed or BCCed.

Every vendor has a different approach. But as far as I have seen with Check Point, it is quite easy and simple to manage. They have the DLP solution integrated with this email. For example, for email, DLP is zero.

What needs improvement?

Maybe Check Point can work on the DLP part. Proofpoint's email DLP is very good, so they can work on that more.

For how long have I used the solution?

I have been using it for six months.

What do I think about the stability of the solution?

Stability is not too bad. It's not glitchy.

What do I think about the scalability of the solution?

Scalability is good. You can add users at any time. You can have hundreds of users in there. No issues or restrictions here.

How are customer service and support?

The customer service and support are okay.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Compared to other solutions, users have the advantage of cost because Check Point is very easy to handle. You can easily train anyone on Check Point. It's not complex.

How was the initial setup?

It's quite simple. Straightforward provisioning is required. You have to do it with a vendor, like Office 365 or G Suite, and you are good to go. Just onboard the users, and that's it.

You can deploy it in a day. For the refinement of the tool, it takes a little bit of time because all email security works by first keeping it on monitor mode and monitoring what you are getting as spam. You do an audit. It takes time with this. But for the configuration part, you can do it in a single day.

What about the implementation team?

For deployment, one person is enough. For maintenance, you need two or three people to check spam. Sometimes, emails get blocked, and users request them to be unblocked. You have to verify those things. But for deployment, one person is enough.

It's a SaaS portal, so you don't have any maintenance issues because it's all done by the backend OEMs.

What was our ROI?

There is an ROI. In the long run, you will have saved money because it's a cloud-based portal with no maintenance issues.

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors, the pricing is average. I guess FortiMail is a little cheaper.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I would recommend using it because it is easy to use and manage.