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Harmony Email & Collaboration (Avanan)

Check Point Software Technologies | 1

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    Adam Nofsinger

Email protection has dramatically reduced phishing and malware threats

  • July 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is email protection against spam, phishing, and malware, and I can give a quick, specific example of how I'm using it day-to-day.

In practice, I'm blocking threats before they reach our users, quarantining malware.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers are great inline email protection, ease of setup with Microsoft 365, nice tools for searching for emails, reviewing fish alerts, and its ability to play nicely with KnowBe4 simulated phishing and other vendors of simulated phishing out of the box, along with very informative diagnostics about how Check Point categorizes any individual email I pull up.

Out of all those features, the most valuable to my team is the email protection because it effectively secures our email communication.

Check Point Harmony Email & Collaboration has positively impacted my organization with fewer impersonation attempts getting through and fewer invoice scams.

What needs improvement?

Check Point Harmony Email & Collaboration can be improved because the console is very slow to navigate, pages are not responsive, and it can be a little confusing to set up initially when you're coming from a different vendor such as Mimecast, plus it seems to let through quite a bit more unsolicited spam than we used to see with Mimecast.

The console issues mainly involve a general performance problem.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for less than a year.

What was my experience with deployment of the solution?

My experience with the configuration process is that it was pretty straightforward, and the only challenge was because we had an existing solution, which required a lot of manual IP address filtering until we ceased using the existing solution.

What do I think about the stability of the solution?

In my experience, Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration's scalability is fine; we have not needed to scale up or down, though I have mentioned that the performance is not the best.

How are customer service and support?

I have found the customer support for Check Point Harmony Email & Collaboration to be excellent for the setup we did, although we haven't had much experience beyond that.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I previously used Mimecast before Check Point Harmony Email & Collaboration, and we switched because we had many sister company peer reviews of Check Point Harmony that were glowing and also because it was less expensive.

How was the initial setup?

The deployment of Check Point Harmony Email & Collaboration in my environment was easy while working with their customer success team.

What about the implementation team?

Check Point Harmony Email & Collaboration integrates with Microsoft 365 really well; it is easy to set up, manages transport rules and groups for you automatically, and you don't have to do anything manually in there.

The integration also really nicely shows me what Microsoft 365 decides about each individual email that comes in and what Check Point does afterward.

What was our ROI?

I have seen a return on investment since switching as we're probably spending close to half as much as we were on Mimecast; however, it doesn't really have an ROI because it's a security product.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration shows it was less expensive than our Mimecast licensing by quite a bit, so I found it pretty straightforward.

Which other solutions did I evaluate?

I evaluated other options before choosing Check Point Harmony Email & Collaboration, specifically Proofpoint and Mimecast.

What other advice do I have?

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I choose nine because the performance has some downsides and negatives that keep it from being a perfect ten.

A quick tip I would suggest is to see if you can get a demo because Check Point Harmony will do a full demo without even switching away from your old email protection.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    Ubaid Khan

Protects email integrity with noticeable reduction in phishing incidents for large user environments

  • June 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is for protecting emails which are incoming and outgoing, for any attachments or malicious email, protecting from malicious email, phishing emails, and any malicious attachments coming from the emails. HEC is implemented inline and is integrated with Office 365, protecting around 34,000 users who are behind HEC.

Additionally, the DLP feature is implemented for the users, allowing control over whatever the users are trying to upload on the SaaS applications or anything else that can be controlled by HEC.

How has it helped my organization?

Check Point Harmony Email & Collaboration has positively impacted my organization by ensuring that only clean emails are delivered to users, around 34,000 users are being protected by HEC. If HEC finds any malicious content in the email, that will be blocked, and only clean emails will be delivered, saving time from unnecessary disruptions in the network, and eventually helping the organization to grow.

I have definitely noticed a reduction in phishing mails and other malicious attachments because HEC is set inline, blocking all kinds of malicious emails and only delivering safe mail to the end users. I can say that thousands of malicious or phishing mails are getting blocked at the edge for around 34,000 users.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers in my experience include integration with the sandbox HEC in the backend, which uses checkpoint sandboxing capabilities to detect zero-day attacks, and it has a unique capability of protecting password-protected files, being able to scan for password-protected attachments. Furthermore, internal scanning and impersonation are also good features about the Check Point HEC.

Administering Check Point Harmony Email & Collaboration is easy, as the policies are straightforward and we can simply go with the standard best practice options which are predefined. These options are easy to implement and configure, with the integration with Office 365 also being straightforward.

What needs improvement?

Currently, Check Point HEC supports only Microsoft Office 365 and Google Sheets. In today's world, some clients are using old email service provider solutions, so it would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.

The UI is user-friendly, which seems fine, and I don't have any additional thoughts about needed improvements.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for the past two years as an administrator, and I have implemented Check Point HEC.

What do I think about the stability of the solution?

In my experience, Check Point Harmony Email & Collaboration is stable, and there are no downtimes noted.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration scalability is good, as it allows integration with SaaS applications as well.

How are customer service and support?

For customer support, I would rate it around eight, as sometimes we get delayed responses. We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.

I rate customer support at eight.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Harmony Email & Collaboration.

How was the initial setup?

The deployment of Check Point Harmony Email & Collaboration in my environment is straightforward. Initially, we have to register at the Infinity portal, and after successful registration, we have to log in. Since it supports only Office 365, it requires only global admin credentials for integration, which is a straightforward process that can be completed within a few clicks.

The configuration process after deployment is easy, as the setup, rules, and policies are predefined, allowing us to use best practice and default settings that are simple and easy to implement.

The initial setup with Check Point Harmony Email & Collaboration was straightforward without any hesitations, with configuration steps being very easy to implement.

What was our ROI?

I have seen a return on investment since implementing Check Point Harmony Email & Collaboration. The time saved for around 34,000 users, protecting and delivering safe emails to users, reduces unnecessary disruption in the network, allowing users to focus on their desired tasks and helping the organization grow.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration are okay; however, it might be higher compared to other vendors, but it's justifiable regarding the security features provided by Check Point.

Which other solutions did I evaluate?

I have no knowledge about evaluating other options before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

My advice for others looking into using Check Point Harmony Email & Collaboration is to go with the best practice, which is already predefined and to select options while configuring policies based on those suggestions.

I chose to rate Check Point Harmony Email & Collaboration nine out of ten because I'm expecting some reduction in false positives, as it's AI-driven, and I understand that AI-based false positive detections happen, so I recommend improving that in the future.

My company is a partner with this vendor. I have not been offered a gift card or incentive for this review. I do not have any additional thoughts about Check Point Harmony Email & Collaboration.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Jivesh Sharma

Robust email protection strengthens security posture while saving time

  • June 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use case is to provide email security and implement email security for Office 365, integrating with Microsoft Office 365 for incoming and outgoing emails, as well as for lateral movement email and east-west email traffic, which includes internal emails, allowing all these emails to be monitored and inspected by Check Point Harmony Email & Collaboration.

Integration with Microsoft Office 365 is very straightforward, requiring just a few clicks and global admin credentials of the Microsoft Office account, enabling us to integrate Office 365 in just a few clicks, making it a straightforward process.

What is most valuable?

Check Point Harmony Email & Collaboration offers AI-driven inspection of emails, which can scan for malicious traffic, malicious email attachments, phishing links, or phishing mails, and importantly, it provides protection against password-protected files, allowing inspection of email attachments that are password-protected due to its AI-driven features, along with sandboxing capabilities to detect zero-day attacks.

On the dashboard, I see hundreds of emails that got quarantined due to malicious content, including malicious attachments, phishing mails, or identity impersonation, and these types of malicious mails got quarantined and blocked at the edge.

By implementing Check Point Harmony Email & Collaboration, it has helped the organization protect against malicious emails entering the network, allowing users to browse only clean emails, which has improved the security posture and saved unnecessary time by preventing disruptions in the network, indirectly aiding the organization's growth.

What needs improvement?

I would suggest that support for other third-party email service providers would be great because coverage is currently limited to only Office 365 and Google Suite, and expanding support to other email platforms would enhance integration possibilities for Check Point Harmony Email & Collaboration.

For example, some clients are using old legacy email service providers such as IBM Notes, which cannot be integrated with Check Point Harmony Email & Collaboration as it currently only supports Office 365 and Google Suite, thus impacting workflow when needing integration with those other email solutions.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for one year and have implemented Check Point Harmony Email security.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable in my experience.

What do I think about the scalability of the solution?

The scalability of Check Point Harmony Email & Collaboration is good, as it can integrate SaaS applications and Office 365 very smoothly. I estimate that around 2,000 users in the organization are protected by Check Point Harmony Email & Collaboration, ensuring they remain safe from phishing mails or any malicious attachments, leading to no further disruptions in the network, which is beneficial for the organization.

How are customer service and support?

Customer support for Check Point Harmony Email & Collaboration is quite good.

I rate customer support nine out of ten because I believe there should be some improvements regarding response time from the OEM.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Harmony Email & Collaboration.

How was the initial setup?

The initial setup with Check Point Harmony Email & Collaboration is straightforward and can be completed within less than 15 days, allowing us to perform its POC and get it inline the following week.

What about the implementation team?

We have a business relationship with Check Point Harmony Email & Collaboration as we are partners.

What was our ROI?

Money is saved because there are no business disruptions, ensuring everything runs smoothly as unwanted malicious attachments and emails are blocked at the perimeter, preventing them from being delivered to users, which allows users to safely browse their emails without problems, thus saving unnecessary time and helping the organization focus on their desired tasks.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing and cost is acceptable; Check Point is a little bit expensive compared to other vendors, but the cost justifies itself.

What other advice do I have?

I recommend others looking into Check Point Harmony Email & Collaboration to go with this good solution, keeping the settings on best practices which are already set for all policies by default, and for integration, just need global admin credentials to integrate into Office 365, which is very smooth.

I rate Check Point Harmony Email & Collaboration 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Kowshik R.

Harmony Email & Collaboration Review

  • June 13, 2025
  • Review provided by G2

What do you like best about the product?
Harmony Email & Collaboration is your all in one hub for the teamwork bringing together email, chat, video calls and file sharing in one seamless platform. With top-tier security (think end to end encryption and anti-phishing) your conversations stay locked down and safe. Plus, AI-powered features like smart email sorting and quick reply suggestions help you work smarter, not harder and ease to implement also.
What do you dislike about the product?
While Harmany has a lot to offer, there are a few pain points to consider. Users switching from Gmail or outlook might some time to adjust, as the interface works differently. The AL tools can be hit or miss sometimes helpful, other times a little of. some of the more powerful features are locked behind higher-tier and occasional sync glitches can throw off your workflow. A handful of users also wish it played nicer with certain third-party apps compared to alternatives
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration keeps it simple emails, chats and video calls all in on secure spot. No more security worries or messy email chains. Plus, our AI handles the busywork while your team focuses on what matters. And the best part, it grows right along with your business.


    Idrees Zargar

Unified threat management enhances email security and boosts productivity

  • June 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more.

I do not have anything else to add about how I use it at present.

What is most valuable?

The best features Check Point Harmony Email & Collaboration offers in my experience are unified quarantine, account takeover protection, and de-fishing.

Unified quarantine and de-fishing have made managing threats easier and saved our time also.

Check Point Harmony Email & Collaboration has positively impacted my organization, as I have noticed fewer security issues now, and that makes productivity increase also.

The productivity boost has shown itself in my day-to-day work as around a 20% boost in productivity.

What needs improvement?

Check Point Harmony Email & Collaboration could be improved with better integration with third-party solutions.

I do not wish for it to work better with a specific third-party tool or platform, and I do not want to add more about the needed improvements.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable.

What do I think about the scalability of the solution?

The scalability of Check Point Harmony Email & Collaboration is good.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration is good.

I would rate the customer support an eight on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used a different solution, which was Cisco, and I chose Check Point for better security.

How was the initial setup?

The initial setup with Check Point Harmony Email & Collaboration was a little complex.

What was our ROI?

I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration has been all good.

Which other solutions did I evaluate?

I did not evaluate other options besides Cisco before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

My advice to others looking into using Check Point Harmony Email & Collaboration is to go for it. It's a good solution.

I would rate Check Point Harmony Email & Collaboration an eight out of ten overall because if it was a little less complex, it would make it a ten for me.

My company does not have a business relationship with this vendor other than being a customer.

I was not offered a gift card or incentive for this review.

I do not have any additional thoughts about Check Point Harmony Email & Collaboration as of now.

We use lots of other tech products such as Cisco, Fortinet, and all.

Which deployment model are you using for this solution?

On-premises


    anshu Y.

Check Point's Impact: Exceptional Email Filtering and Support

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Check Point's email filtering and service is exceptional. Their support is very fast when opening tickets, but most of all their product has prevented us from having business email compromises. Implementation is very easy.
What do you dislike about the product?
Since we implemented the product, there have been a couple of major email delivery issues that lasted several hours. Check Point did keep us updated throughout their troubleshooting to fix the issues. They also provide documentation of what to do when email delivery issues occur.
What problems is the product solving and how is that benefiting you?
I like the simplicity of use. I've used other products that are incredibly complex. Check Point is not, but still offers the same functionality needed for complex requirements.


    Eyob S.

Harmony Email & Collaboration Powerful Collaboration Suite

  • May 31, 2025
  • Review provided by G2

What do you like best about the product?
Real-Time Treat Detection, Data loss Prevention Helps Safeguard Sensitive Data From accident ,Visibility and Reporting and Easy Deployment .
What do you dislike about the product?
Limited Third Party Integration and Customization is Limited.
What problems is the product solving and how is that benefiting you?
Saves Time, Improve Productivity and Boosts Security


    Nasseer Qureshi

Email security effectively detects a wide range of threats and improves productivity

  • May 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Harmony Email & Collaboration is to address email threats. It has been effective for our organization by stopping many different kinds of threats, including phishing attacks and ransomware attacks. I am impressed by its AI capabilities because different AI capabilities are incorporated in Check Point Harmony Email & Collaboration. It has been very effective for us, especially when an attacker tries to use AI in their email attack. Check Point Harmony Email & Collaboration has been effective in stopping those kinds of alerts and giving us insights about what is happening in an email alert. The AI features in email security within Check Point Harmony Email & Collaboration have been particularly effective for us.

What is most valuable?

Regarding specific incidents where Check Point Harmony Email & Collaboration's AI features stopped threats, we receive notifications whenever there is a new alert through email to the admin. Whenever there is an alert, we go to the dashboard to check what kind of alerts it has and proceed with the investigation. The system has a very nice dashboard with a clear layout when investigating incidents, showing email profiles and attack types. In the relationship section, it shows different AI indicators that confirm why a threat was stopped and what AI features are at play, indicating AI threats evident in the email. This helps us during investigations as it is easy to see different indicators and decide whether a threat requires quarantine or whether it's a true positive or false positive.

The first standout feature is that it's an API-based email security solution. It took us hardly half a day to get it deployed and set up, compared to other email securities such as Barracuda Email Security which takes days to fully deploy due to inbound and outbound connector setup requirements. Check Point Harmony Email & Collaboration was protecting our incoming, outgoing, and internal emails within half a day of deployment. Another impressive feature is that it offers API-based inline protection, unlike Trend Micro Email Security which wasn't inline, meaning emails would first go to the inbox before being removed if threats were found.

The incorporated AI capabilities are particularly notable, functioning as AI versus AI. It has protected us from various threats and has a nice dashboard that shows if anything is missed by MS 365. For instance, last week we received an email flagged as safe by Microsoft, but Check Point flagged it. Upon investigation, we found it had a malicious attachment, and Check Point provided a full report highlighting the malicious indicators.

The positive impact includes a clear reduction in threats and improved detection capabilities. The dashboard is impressive, neat, and clean, showing all information about threats on the initial landing page. The analytics are very good, particularly the ability to identify real source IPs, which was a distinguishing factor from Trend Micro.

The URL emulation and real-time on-click protection are impressive features. When we receive a malicious document, it can sanitize the document by removing malicious elements while maintaining benign content. The user-to-admin interaction feature for managing quarantined emails is also noteworthy. We utilize analytics to generate reports, helping us pinpoint types of threats and their origin, which has been instrumental in implementing targeted training programs.

What needs improvement?

Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable.

While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for almost a year.

How are customer service and support?

We have used their support and rate it highly. We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Barracuda and decided to switch to Check Point Harmony Email & Collaboration because Barracuda was unable to detect a range of threats that we can now identify thanks to Check Point's capabilities. The switch was primarily due to Check Point's API-based email security, which stood out during our evaluation.

How was the initial setup?

Deployment of Check Point Harmony Email & Collaboration was genuinely impressive and easy. You just needed the Microsoft admin credentials to set it up. After providing those credentials, you receive the options for automatic or manual deployment. When we chose automatic deployment, everything was successfully set up in about 10 to 15 minutes, followed by the application of default policies. Deployment was actually really straightforward for us.

After deployment, the configuration process was not challenging at all. We did not encounter any issues. The primary thing we had to do was change the default policy from detection mode to prevention mode after a few days. Initially, it only detected issues, but per guidance from Check Point and based on best practice documents, we switched to prevention mode. Moving to that mode was easy, and we quickly began seeing emails being quarantined and prevented, making the process quite smooth.

What about the implementation team?

We have not faced any challenges integrating it with syslog and other services. The integration experience has been very good and seamless.

What was our ROI?

We have seen a clear return on investment. The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts. It doesn't require many people to investigate alerts effectively.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, I found it competitive. Check Point provided discounts, making the pricing reasonable with respect to the features they offer. The pricing is very justifiable, neither exceptionally high nor exceedingly low.

Which other solutions did I evaluate?

Before choosing Check Point Harmony Email & Collaboration, we evaluated Trend Micro email security, but faced several challenges, such as an inability to support email banners and provide real source IP addresses, which we found lacking. Ultimately, we found that Check Point offered far better features, is stable and scalable.

What other advice do I have?

My advice to others considering Check Point Harmony Email & Collaboration is straightforward. If you're looking for email security that is easy to deploy without disrupting your production environment, this is a great choice. With traditional gateway-based email security, you often have to deal with changing MX records and setting up various connectors, which can be a cumbersome process for administrators. This isn't an issue with Check Point Harmony Email & Collaboration. In just about 10 minutes, one can set it up and get going with the required administrative credentials. Besides ease of deployment, it also offers a range of features that enable detection of malware, phishing attacks, business compromise emails, and other email threats effectively. It has been a very capable solution, and I haven't faced any challenges concerning threats after nearly a year of usage. On a scale of 1 to 10, I would rate Check Point Harmony Email & Collaboration a nine because it satisfies all our requirements. The tool has effectively triggered various threats, which has increased our productivity in areas such as investigation, threat detection, and analytics. The user interaction has also improved, yielding benefits that contribute to a very valuable package for us.


    Alam Qamar

Improved email security and user awareness reduce data breaches significantly

  • May 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

The main use case for Check Point Harmony Email & Collaboration is addressing numerous issues my customer faced with phishing emails and malware that was pushed into their system. They were using Microsoft Defender as a standard security for their email services, so they wanted to implement a more focused solution for Email Security.

What is most valuable?

When Check Point Harmony Email & Collaboration was chosen, the specific features that stood out to my customer were the integration of solutions with Office 365 as email service wherein Check Point excelled. They have a very tight integration with Microsoft Office 365.

The customer ended up purchasing just the email component initially. The comprehensive and unified protection across users, devices and applications under various parameters is entirely a USP for Check Point Solution. Apart from the standard security such as email security, endpoint security, browser security, mobility security and the enhanced visibility of the solution in a single pane of glass through a unified portal, these are the basic features. What stood out was where the solution excels in providing customer reports of users sending mails to non-domain email addresses, which was showcased during POC.

Reporting on users sending emails to non-domain email addresses helped the customer because they were unable to stop emails going to non-domain due to their business requirements. They had many vendors using non-domain specific Email IDs such as gmail.com or hotmail.com, which they couldn't block. Instead of blocking, they wanted to monitor people sending emails to non-domain email aliases. There had been cases of data breaches where customer users were sending IP data to users outside the organization. The customer wanted intervention, and if they couldn't block this practice, they wanted something that could be monitored by the IT team.

They formed a group of three people wherein all emails sent to non-domain specific email addresses were reported weekly, later changing to daily reports. This allowed them to clearly pinpoint how many users were sending out emails and identify clear offenders of sending print emails, even after being advised not to.

The measurable reduction in risky email behavior improved once users realized there was a system in place. During POC, they discovered some malware that was pushed to their system to check the solution's efficacy. These files passed through Defender but were caught by Check Point Solution, demonstrating the efficiency of Check Point Harmony Email Security.

Check Point Harmony Email & Collaboration has positively impacted my customer's organization overall because once the system was implemented, there was a proper reduction in the number of data breaches and phishing emails.

What needs improvement?

I don't see any incoming pain points regarding Check Point Harmony Email & Collaboration. It has been a leader in Magic Quadrant already for 24 and comes from Check Point, a well-known vendor loved among tech people. For tech people who want to dive deep into self-servicing capabilities, Check Point could improve in this area. In terms of user experience, it has limited self-servicing capabilities for end users. A bit more customization would be great as.

For how long have I used the solution?

My customer has been using Check Point Harmony Email & Collaboration for one year now.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is stable in my customer's environment with no downtime or reliability issues. When the demo POC was set up, most of the solution took place. Once the order was approved and the licenses were delivered, we only needed to upload those licenses into the customer's admin account, as all the policies and other configurations were already in the system.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration is fully scalable. This is the first year, so there haven't been many additional users. We are looking forward to the next year when the renewal comes up. The product grows with the company and the organization structure.

How are customer service and support?

Customer support for Check Point Harmony Email & Collaboration has been excellent. We were able to fine-tune most of the queries the customer had without requiring Check Point vendor support. There have been no bugs or formal issues needing vendor support. Check Point has everything in place according to standard policy, including email, phone support, text support, and community support from fellow users. The product has been running smoothly and reliably, so the customer hasn't required any support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Check Point Harmony Email & Collaboration, my customer was only using Microsoft Defender.

How was the initial setup?

The initial setup with Check Point Harmony Email & Collaboration was straightforward since the customer was well aware of the use cases. We simply needed to fulfill those use cases, which was done easily with documents available in communities and community pages, along with clearly defined documentation on how to address common problems in the system.

What was our ROI?

There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup costs, and licensing were competitive and clear for my customer. Everything was well defined with proper SKUs, starting with all the modules they were looking for, including Check Point Email and a web solution.

Which other solutions did I evaluate?

My customer evaluated Barracuda and Cisco IronPort before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

Check Point Harmony Email & Collaboration integrates seamlessly with other cloud services my customer uses, especially with Microsoft O365.

The metering and billing experience was transparent and easy to manage with an annual contract structure.

The procurement process was straightforward. After the joint meeting with IT and procurement teams, a consensus was reached among the Check Point call manager, myself, and the customer stakeholder. Price negotiation was completed in a single day, and the PO was released within a week.

My advice to others considering Check Point Harmony Email & Collaboration is to have a clear understanding of their requirements. The solution offers numerous services, so potential users should have their use cases prepared. They should conduct a pilot project, demo, or POC aligned with those use cases to determine which services they require. While the tools are managed through a single console, they are priced separately, and advanced features could be costly.

I rate Check Point Harmony Email & Collaboration 10 out of 10 due to its ease of installation, solution capabilities, integration with other solutions, and Check Point's leading support in Cyber Security. The tool provides an extra layer of security to endpoints and offers proactive protection from cyber threats.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google


    Bereket N.

cloud based email security and collaboration protection solution

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
easily protect phishing attacks by detecting and blocks malicious email attacks and also scans the content of attachments
What do you dislike about the product?
The licensing cost is a bit expensive and the process is a bit complex to add some features.
and also the learning curve for the beginner is not straight forward
What problems is the product solving and how is that benefiting you?
helps to protect the sensitive data which can be leaked through email. and also protects the data loss by scanning the contents of the file and applies automated policies to block or encrypt sensitive data.