Increased security and seamless integration have transformed our email threat prevention strategies
What is our primary use case?
Our main use case for Check Point Harmony Email & Collaboration is for email threat prevention.
We are using Office 365 for our organization, and the ATP object from Check Point is deployed and front-facing for our email, filtering out all the malicious emails we are receiving for our organization.
We have deployed Check Point Harmony Email & Collaboration to identify all the phishing emails and do file blocking if an email has some attachment, using the sandboxing features to check for malicious content before releasing it to the end-user.
What is most valuable?
The best features Check Point Harmony Email & Collaboration offers include the inline functionality that seamlessly connects between Microsoft services, the sandboxing feature that helps scan attachments for incoming emails, and the reporting functionality.
The sandboxing feature has helped my team by stopping EXEs received from outside organizations, alerting the administrator to check the files for potential release to the end user, which gives the confidence level of the malicious files being scanned.
Check Point Harmony Email & Collaboration has positively impacted my organization by improving our security posture, which is essential since email is a mandatory communication tool for every company user.
What needs improvement?
Check Point Harmony Email & Collaboration could be improved by speeding up the process of identifying emerging threats and updating signatures more quickly to protect against new vulnerabilities.
For how long have I used the solution?
I have been working in this field for five years now.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is excellent, and it can handle more users or increased email traffic easily, which I rate as 10.
How are customer service and support?
I rate the customer support of Check Point Harmony Email & Collaboration a 10 based on my interactions with their support team.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not use a different solution before Check Point Harmony Email & Collaboration because Check Point was the leader when we checked, and we went with them directly.
We did not evaluate other options before choosing Check Point Harmony Email & Collaboration.
What about the implementation team?
The public cloud deployment is taken care of by Check Point itself.
What was our ROI?
I have seen a return on investment in terms of time saved, money saved, and improved security.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing are handled by a different team.
What other advice do I have?
My advice to others looking into using Check Point Harmony Email & Collaboration is to deploy the tool properly while understanding the security posture of their organization. I have rated this solution 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Powerful email management with Harmony Email & Collaboration
What do you like best about the product?
The email scanning and filtering is seamless. Once configured the only intervention you might need to do is when you receive an alert.
What do you dislike about the product?
The Web portal has a lot of options which is overwhelming sometimes, but overall there is little to dislike.
What problems is the product solving and how is that benefiting you?
Harmony Email & Collaboration does advanced threat protection and phishing detection. The emails are all analyzed and only go to the destination mailbox if the contents of the email are all proven to be secure. There are many policy configurations, which keep our company and users secure.
Powerful System with Modern Technology
What do you like best about the product?
The system is easy to implement into Office365 and Google Workspace using the provided wizards for each SaaS app. Just provide admin approval and off it goes making the necessary changes.
It offers a wealth of customizable protection options that allow for fine grained protection for various users and groups depending on your needs.
Simplified management of accounts for customers, quick and easy switching between accounts without re-loging.
What do you dislike about the product?
No way to centralize or copy configurations between clients. Once you find a nice baseline you need to manually update it on each client. This does cause for lots of work as there are many settings that can be applied.
What problems is the product solving and how is that benefiting you?
Harmony Email and Collaboration is solving modern day email, chat, and file based attacks for our organization. It uses modern day approaches to detect and prevent modern day attacks that use non-traditional methods of getting to a user. Harmony is able to integrate with not just email, but chats, and file sharing to monitor, detect, and protect many possible vectors. This has helped our organization protect against increasingly common attacks that target critical business systems in the hopes of stealing authentication tokens and credentials to gain access to environments.
Seamless Email filtering with Harmony Email & Collaboration
What do you like best about the product?
I like that all links in emails are automatically analysed by Checkpoint and provide powerful filtering and phishing prevention.
What do you dislike about the product?
The licensing cost is a bit expensive. The UI in the portal is not great and is confusing to navigate.
What problems is the product solving and how is that benefiting you?
It's preventing mostly phishing emails but the file analysing feature is also very thorough. At our company the users don't notice that it's even there, which is a big plus.
Easy way to protect your email and collaboration suite
What do you like best about the product?
The easiest way to protect your email and collaboration suite!
Harmony Email & Collaboration suite ensure that you mail is protected with the highest standard and with a strong integration with office365 for every aspect!
What do you dislike about the product?
I don't found any downsides using Harmony Email & Collaboration suite
What problems is the product solving and how is that benefiting you?
Protect your cloud suite with only few easy step to implement it
Phishing emails significantly drop with effective filtering features
What is our primary use case?
My main use case for Check Point Harmony Email & Collaboration is stopping phishing attacks and spam coming into our users in our organization.
I don't have anything else to add about my main use case or any other ways I use Check Point Harmony Email & Collaboration.
What is most valuable?
The best features Check Point Harmony Email & Collaboration offers are definitely the phishing filtering.
The phishing filtering feature is valuable for me because it stops most of the phishing emails before they hit the users' inboxes, ensuring that users don't see the infected or phishing emails. It's really good at its job, so it stops at least 99% of the emails that come into our organization.
Check Point Harmony Email & Collaboration has positively impacted my organization as it has definitely cut down on the amount of phishing emails that are being delivered to users' inboxes.
We have seen a drastic number of reductions of successful phishing attacks, with metrics showing it stops about 99% of the attempted emails before they hit the user's inbox.
What needs improvement?
I don't think Check Point Harmony Email & Collaboration needs improvement; it just does what it's supposed to do.
I don't want to add more about the needed improvements.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for one year.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration has been very stable for me; I haven't noticed any downtime at all, and even if there's downtime, it fails open, so it won't impact emails.
What do I think about the scalability of the solution?
Check Point Harmony Email & Collaboration's scalability is good, as you pay per user, so it scales automatically as the organization grows.
How are customer service and support?
I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Microsoft Defender before Check Point Harmony Email & Collaboration, but we switched because it was very time-consuming to tune properly, and also, most of the emails were delivered to users' inboxes and then removed afterwards.
How was the initial setup?
My advice for others looking into using Check Point Harmony Email & Collaboration is that it's very easy to set up. I think the setup was done in 30 minutes, so if you decide to go for it, there's not much consideration to be done, actually.
What was our ROI?
I have definitely seen a return on investment, as there are fewer incidents after deploying this software. We have gone from three to four successful phishing attacks every year to a maximum of one.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is that it's licensed per user, and the price is fair. The pricing is very good and easy.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.
What other advice do I have?
I can give a specific example of how Check Point Harmony Email & Collaboration has helped me stop phishing or spam. We bought this product because Microsoft Defender let through phishing attempts, and one of our users clicked that one. So we looked for a vendor to assist us with additional filtering on our incoming emails. Since we implemented Check Point Harmony Email & Collaboration, it's been great. It stops most, if not all, of the phishing attacks against us.
I would rate Check Point Harmony Email & Collaboration a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Review of Harmony Email & Collaboration
What do you like best about the product?
Exceptional at what it does, it can easily detect any issue
Does not impact the machine performances
What do you dislike about the product?
Not very easy to learn for the first time
A bit expensive
What problems is the product solving and how is that benefiting you?
Catching any malware/phishing/spam
Robust phishing protection boosts security awareness
What is our primary use case?
We use Check Point Harmony Email & Collaboration mainly for phishing protection. All we do is check and verify if there is any quarantine and refine our policies.
Every single day is a use case for Check Point Harmony Email & Collaboration, because being a company makes you vulnerable to phishing. There are many phishing campaigns going to every single domain, and our domain is included. We avoid our employees receiving those emails and making mistakes that they shouldn't make.
What is most valuable?
I'm not too versed on specific features of Check Point Harmony Email & Collaboration, but everything, including the context and the understanding that the product has to declare if something is trustworthy, works effectively.
The quarantine side of Check Point Harmony Email & Collaboration is very helpful. I appreciate the easy way to search for emails and do filters, and the overview where you can see possibilities of some email accounts being compromised.
With Check Point Harmony Email & Collaboration, we improve our security by omitting many phishing emails from being received. Our workers are more aware because they can see a recap of emails that are quarantined and they can contest. When they contest the decision, we get an email and then we check.
What needs improvement?
Nothing comes to my mind for Check Point Harmony Email & Collaboration. Everything works effectively.
Everything is fine with Check Point Harmony Email & Collaboration in terms of small changes or extra features.
For how long have I used the solution?
I've been using Check Point Harmony Email & Collaboration on and off for a year, barely logging in because the main activity I do is just check emails.
What do I think about the stability of the solution?
Check Point Harmony Email & Collaboration is stable.
What do I think about the scalability of the solution?
I'm not sure about Check Point Harmony Email & Collaboration's scalability.
How are customer service and support?
We only reached out to customer support of Check Point Harmony Email & Collaboration once, but it was informational.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
Before choosing Check Point Harmony Email & Collaboration, we used Microsoft 365, but it's integrated together and helps the product to shine even more.
What other advice do I have?
I would suggest always to do a Proof of Concept with Check Point Harmony Email & Collaboration and see for yourself if it works. It works best with Microsoft Defender, such as the 365 Defender for emails. I rate Check Point Harmony Email & Collaboration a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Harmony Email is a solid product when implemented together with Office 365 Security
What do you like best about the product?
Easy to use interface to add more rules, verify possible accounts compomised.
Great filtering to search for emails.
Quarantine works correctly most of the time based on the trust values configured.
Product works best when implemented with 365 Security and can cover it's flaws.
Customer support is great and barely needed since problems do not usually occur.
Unbiased when analyzing emails coming from any domain (included internal and checkpoint's)
What do you dislike about the product?
Blocks certain emails that have nothing suspicious based on the context values.
What problems is the product solving and how is that benefiting you?
Prevent phising emails and campaigns, security the end user and decreasing risks
Great email security, with some limits
What do you like best about the product?
It is easy to use and has a low false positive rate. Relatively easy to setup and configure, integrated with Google workspace quickly. Generally low maintenance.
What do you dislike about the product?
Support is a little slow to respond but is normally helpful. I have had 2 incidents where emails which should have been quarantined still got delivered due to a "processing error", but otherwise it has been pretty solid.
What problems is the product solving and how is that benefiting you?
Spam, phishing, and email malware protection.
