Harmony Email & Collaboration (Avanan)
Check Point Software TechnologiesExternal reviews
567 reviews
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If you're looking for an anti-phishing and suspicious activity tracing platform, look no further!
What do you like best about the product?
My initial impression with Avanan was fantastic as I was able to get fully provisioned on their platform within 24 hours. We first started with a trial/POC that gave us insight on how the service would work; we decided to initially go with the service for a year. We have been very pleased with the results. The service detects virtually all phishing attempts and quarantines the email. We set up several policies in an intuitive manner to deal with certain types of email. We also have the ability to get alerted on anamolies that Avanan detects as well as being able to delete a particular email out of all mailboxes.
But those outstanding features take a backseat to their support team. I measure a company's competency and confidence in their product by how good their support team is, and I have to say they are amazing. They respond to my initial inquiry within a few hours typically; their support team is very knowledgeable and kind and willing to explain what process they are going through to resolve an issue. You can have every confidence that if there is an issue on the platform or a particular licensed feature you want to configure, the Avanan team will get you up and running quickly and professionally.
But those outstanding features take a backseat to their support team. I measure a company's competency and confidence in their product by how good their support team is, and I have to say they are amazing. They respond to my initial inquiry within a few hours typically; their support team is very knowledgeable and kind and willing to explain what process they are going through to resolve an issue. You can have every confidence that if there is an issue on the platform or a particular licensed feature you want to configure, the Avanan team will get you up and running quickly and professionally.
What do you dislike about the product?
Nothing really comes to mind. There are very rare instances where I will get a phishing email that bypasses their engine, but after reporting it to Avanan's support team, they submit these particular emails into their algorithm to prevent those emails from rearing their ugly heads again.
What problems is the product solving and how is that benefiting you?
We had an ongoing issue with phishing emails bypassing Office 365 filters and transport rules and a number of our staff would click on these phishing emails and subsequently have their accounts compromised. This has been virtually eradicated since we have been on the Avanan platform. With so many platforms to deal with, we're happy that anti-phishing has become almost a set it and forget it process.
Recommendations to others considering the product:
If you're having issues with phishing mail and would also like insight into suspicious login activity, look no further than Avanan.
Best Email Security - Avanan.
What do you like best about the product?
Shadow IT,
Malware,
DLP
Query Searching.
Malware,
DLP
Query Searching.
What do you dislike about the product?
Sometimes False Positive Notifications..
What problems is the product solving and how is that benefiting you?
Phishing Attacks,
DLP Issues,
Shadow IT.
DLP Issues,
Shadow IT.
Recommendations to others considering the product:
Reduce the False Positives in DLP.
Avanan is awesome!
What do you like best about the product?
Easy to use, simple and intuitive interface.
What do you dislike about the product?
It works really well and we don't dislike anything at this point.
What problems is the product solving and how is that benefiting you?
Easy and effective solution that is simple to understand and manage.
Like Nothing Else
What do you like best about the product?
The platform and dashboard are user friendly and dare I say Dummy proof.
What do you dislike about the product?
The rules are very particular, not a bad thing just becomes a very specific task
What problems is the product solving and how is that benefiting you?
Avanan Cloud Email Security gives businesses the opportunity to lock in and and maintain communication security like no other product on the market. Threats exist and with Avanan's Phishing awareness platform and shadow IT functions enterprises such as mine have a clear advantage as to what's going on in their realm. The bigger threat is the Inside and Avanan helps with that as well tracking email traffic and mitigating data leaks.
Catches what the others don't
What do you like best about the product?
Great additional layer to the Office 365 spam filter. Catches what Office 365 misses.
What do you dislike about the product?
Alert can be overwhelming, but nothing you can't fine tune depending on your needs.
What problems is the product solving and how is that benefiting you?
Reducing the amount of SPAM and PHISHING emails that get through. Able to alert on logins to Office 365 outside of North America.
Great Product. With a Great Interface!
What do you like best about the product?
The interface used for Avanan is one of the simplest to use out there. As well, has many features which even Office 365 lack on there own interface.
What do you dislike about the product?
The major feature that could still use some work would relate to users with multiple domains. It has a habit of detecting them as duplicates in Avanan and considering spam.
What problems is the product solving and how is that benefiting you?
We have been able to reduce the amount of spam significantly. As well, using there External Login attempts we have been able to receive notifications when users are making attempts to login from Countries they should not be.
Recommendations to others considering the product:
API's do have a significant advantage as those who are making attempts to Phish on your domain are unable to tell the product currently in use.
Avanan = easy as can be
What do you like best about the product?
It definitely detects a lot more malicious emails than ATP and keeps the administrators totally aware of what's happening. It also provides a great overview of the environment and most importantly protects against a lot of phishing attempts.
What do you dislike about the product?
The fact that there's no mobile app to manage the tool via a mobile device.
What problems is the product solving and how is that benefiting you?
We are being able to block a lot of suspicious emails, most of them turning out to be phishing attempts. We've noticed that the dashboards and management console provided gives us good visibility of what's happening.
Recommendations to others considering the product:
It's an economic and super easy to set up/use tool. It works great and helps with email protection.
Extremely helpful & time saving service
What do you like best about the product?
Quick responses for assistance and highly detailed answers that help make sense of what issues are occurring
What do you dislike about the product?
Initial setup can be a challenge for some techs however the guide is straightforward. The creation of rules can take some time.
What problems is the product solving and how is that benefiting you?
We're typically solving why emails were quarantined. The most beneficial for us is that we can send Avanan email headers and they assist in deciphering the issues were running into.
Excellent Email Filtering
What do you like best about the product?
Avanan has been one of the better purchases we have made. It has caught many suspicious emails that Microsoft Office 365 filters have missed. Very easy to use and configure. Very accurate, we have had very few emails released after they have been identified by Avanan as phishing or malicious. Support has been very good when we've made service requests. Would definitely recommend this for anyone looking to improve their email filtering.
What do you dislike about the product?
I don't really dislike anything about the product.
What problems is the product solving and how is that benefiting you?
We are able to catch a lot of potentially harmful emails that O365 spam filtering is missing.
Great product that will dramatically reduce the number of Phishing attempts that get through.
What do you like best about the product?
The product sits downstream from our current O365 ATP implementation. It catches what Microsoft does not. I like the fact that it doesn't need to integrate with any existing tools, it just scans after the other tools have done their job.
What do you dislike about the product?
Nothing really. I does what its designed to do very well. I like the portal interface and the user population finds it easy to work with.
What problems is the product solving and how is that benefiting you?
Phishing and Spoofing are a major problem and Avanan has alleviated this problem for us. Very little, if any, get through Avanan. Before using Avanan, we were seeing quite a bit slip through Microsoft's filters. Once we deployed Avanan, they have mostly disappeared.
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