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Harmony Email & Collaboration (Avanan)

Check Point Software Technologies

Reviews from AWS customer

5 AWS reviews

External reviews

568 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Suresh Pathipatti

Helps quarantine emails with security issues

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company to secure the users' environment so that there are no phishing attacks. The tool operates as an anti-spam solution for the users in our company. Each and every email passes through the email security scanning process. Emails with issues get quarantined by the solution.

What is most valuable?

The most valuable features of the solution include all of the functionalities offered by the tool, which work fine. I cannot say that a particular feature does not work fine. Each and every feature provided by the product works fine.

What needs improvement?

At the time of the purchase of the product for the users in my company, I am unable to see or get details of the users for whom the product has been purchased. I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for two years.

What do I think about the stability of the solution?

There are day-to-day updates in the solution. The product gets updated automatically since it is a SaaS-based tool. My company does not have to invest time to upgrade any applications in the product. In general, it is a hassle-free process to work with the product.

What do I think about the scalability of the solution?

My company has around 50 users of the product.

My company plans to increase the number of uses of the product in the upcoming two or three months.

How are customer service and support?

The need to seek technical support depends upon the severity of the issues that we face in our company with the product. Depending on the severity of the issue, my company connects with the support team in three to four hours. During high-severity cases when our entire organization goes down due to some issue in the product, my company connects directly with the support team.

How was the initial setup?

People already use the product as a SaaS-based tool, but it can be complex if used at an in-house level only. As a SaaS-based tool, the product is easy to use without complexities.

The solution is deployed on the cloud.

The solution can be deployed in twenty minutes to half an hour.

What was our ROI?

I work in a hospital where we purchased the tool for security purposes. Being a hospital, we did not purchase the product with an ROI angle in mind.

What's my experience with pricing, setup cost, and licensing?

I don't even have details of the product's single license purchased by my company.

What other advice do I have?

The product is useful as it works fine to secure our company's email communication. My company has not faced any issues since the time we purchased the solution.

The product has improved our organization's functioning as a secure collaboration tool, considering that different products are made available in the market on a day-to-day basis. As a tool for email security, the solution serves as one of the best products in the market.

The product offers good and easy integration capabilities with other products. When it comes to integration, the product will ask about the credentials of the global applications to the tool's admin, after which it will automatically scan the licenses of the integrated products.

The reports and analytics part of the product is fine for my company since it allows us to check the analytical reports on a weekly basis at a user level. The product provides different kinds of reports like anti-spam reports that we can check in our company.

I recommended the product to those who plan to use it for email security purposes, as it offers a seamless and user-friendly experience to its users. There is no complexity involved in integrations with other products for better email security.

The need for cybersecurity will increase in different ways on a daily basis. The product does not provide alerts. The product fails to provide alerts if some issue occurs at a global level. From an improvement perspective, the product should provide alerts related to email security to its users.

I rate the tool a nine out of ten.


    Sachin D.

Complete protection to prevent Malware attacks.

  • January 12, 2024
  • Review provided by G2

What do you like best about the product?
Harmony Email & collaboration is a cloud-based application that helps to detect and prevent advanced malware attacks. It gives complete protection to block spam and malicious emails.
It will detect advanced phishing, malware, and ransomware attacks in real-time to secure your emails and data.
Also the the implementation process is very easy because it is a cloud-based service.
What do you dislike about the product?
Sometimes the console gets sucked while taking any action from the console.
What problems is the product solving and how is that benefiting you?
Using Harmony Email & Collaboration we can protect our data because it detects and protects spam and phishing emails. Also, we can easily integrate this application to the API. It gives complete protection and provides visibility of incidents on the dashboard.


    AshleyMorales

Good DLP and threat prevention and helpful centralized management

  • November 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

The company handles confidential information, such as clients' financial data, and it is important to keep that information secure to comply with certain regulations.

One of the important challenges was to counteract the amount of phishing, ransomware attacks, and accidental leaks of information through email and collaboration applications.

We did not have a tool that would provide this security, so we chose to look for one and apply it to our environment.

How has it helped my organization?

The company handles a large amount of client information, some of which is confidential, including account numbers and sensitive information. This tool provides us with the features to meet the needs we have.

One of these features is real-time threat prevention. It uses advanced analytics to detect and block malicious emails, phishing, and unwanted content before they reach inboxes. It also has DLP. This helps prevent the leak of information. In this way, we can reduce vulnerabilities.

What is most valuable?

The tool has many important features. Some of them are very valuable.

One of the most valuable is real-time prevention, which constantly analyzes and provides results. The leak control that comes with DLP is excellent.

It provides us with a more centralized management where we can monitor everything that happens in our environment and in this way, can manage the security policies necessary for our organization in real time.

It is fast and quite effective in terms of preventing any security incidents.

What needs improvement?

The product is a very effective tool. It provides a lot of security to ensure the confidentiality of the information.

Although it has good characteristics, it should improve the graphical interface and the latency that it sometimes presents.

They should also improve the quality of technical support since, in the last few years, they have lowered the quality of SLA response and do not provide concise solutions.

They should also generate a knowledge base where the unified information or the most common errors are found so as not to depend so much on support.

For how long have I used the solution?

I have experience using the solution for four years.

What do I think about the stability of the solution?

The stability presents as efficient.

What do I think about the scalability of the solution?

The scalability is new; it is multi-cloud.

How are customer service and support?

The experience has not been very good since we have had problems with the SLA.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There was no previous solution in the organization.

How was the initial setup?

The initial implementation is complicated when you do not have experience with said tool.

What about the implementation team?

It was implemented with the seller and his engineer in charge, which was very fast and friendly.

What was our ROI?

The investment is somewhat high. However, it will provide security for all customer information.

What's my experience with pricing, setup cost, and licensing?

The tool is somewhat competitive with the others on the market. The installation has an average learning curve.

Which other solutions did I evaluate?

Several solutions were evaluated, such as Microsoft Defender for Office 365, Proofpoint Email Protection, and Cisco Secure Email.

What other advice do I have?

It is an excellent tool for information security. Before acquiring it, you must analyze whether it meets company needs.


    JamesWorkAccount

Helps quarantine and remove threats and detect malicious emails

  • November 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for preventing malicious emails that we're getting through Google's built-in spam filters. The amount of spam and phishing had greatly increased at our organization and we needed a solution implemented fast.

Check Point was really quick to integrate and implement and instantly started providing value. The reporting we got during our trial helped to quantify the value to the executive team, in particular, the report that shows what Check Point caught items that Google's spam filters would've let through.

How has it helped my organization?

The amount of spam and phishing getting through to end users has reduced drastically.

We are also now able to advertise how many malicious emails we get and how it is constantly increasing as we grow. This shows our users how valuable a solution like this is and they appreciate that sometimes it may get a false positive.

We're abe to show to users why emails are quarantined - which has helped to train them on what to look out for if they do receive a suspicious email. We have also improved our reporting process and notifications to admins.

What is most valuable?

First and foremost, Check Point's ability to detect malicious emails and the filters they put in place are a big improvement on the built-in Google Workspace solution.

Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size. Admins can be notified as soon as a suspicious email arrives in bulk mailboxes and can act extremely quickly. This has even helped us to notify partners that they had been breached before they knew themselves.

What needs improvement?

There are a few features that are more geared towards Microsoft users rather than Google, for example, user-reported phishing. It's not fully integrated with Google Workspace, and the statistics don't update in real-time.

We appreciate that Microsoft has the larger market share, and Check Point has been improving its Google integration. However, more advancements would be appreciated. That being said, the "What Google wouldn't have caught" report was extremely valuable to us in showing value.

For how long have I used the solution?

I've used the solution for nine months.

Which other solutions did I evaluate?

We evaluated other solutions, such as Mimecast, Proofpoint, and Abnormal.


    Harish (Kumar)

Easy to use and manage, even for non-technical users

  • November 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our team primarily uses Google Workspace for email, so we were looking for a solution that could protect us from spam, phishing attacks, and other email threats.

Harmony Email fits the bill perfectly because it's an API-based product that doesn't require any MX record or other configuration changes. It's also very easy to use and manage, even for non-technical users.

What is most valuable?

I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats. With one hour of training, anyone can effectively use this product.

What needs improvement?

There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better.

Additionally, while Harmony Email can detect phishing emails that Google has missed, it would be even better if it could automatically quarantine or delete these emails.

Since we use multiple Google Workspace accounts across three separate domains, it would be incredibly helpful if Check Point Harmony Email could provide a single dashboard that consolidates all of this information.

Additionally, Harmony Email should support other email providers beyond Microsoft and Google, as I also use Joho with over a thousand email IDs.

Having a unified dashboard and expanding support to other email providers would significantly enhance the product's usability for many users.

Currently, I have to rely on a separate gateway solution, like Cisco, to protect my Joho emails. It would be much more convenient if Harmony Email could handle all of my email protection needs.

For how long have I used the solution?

I've been using Harmony Email for about four or five months now.

What do I think about the stability of the solution?

It is cloud-based, so the performance is low. I would rate the stability an eight out of ten. It is stable but the performance is low.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. We have 300+ end users using this solution.

How are customer service and support?

The customer service and support are not very prompt like SonicWall and other vendors in the same space. Perhaps because Check Point is not as prominent in my region, their SLA is not terrible. It's just not very effective.

For instance, if I need support within 15 or 30 minutes, it won't happen. It could take up to four hours.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I initially started with Cisco Gateway. However, due to ongoing changes, we would have needed to modify MX records or other settings, making the configuration more complex.

As a result, we decided to try Check Point Harmony Email and Collaboration, and after conducting a proof of concept (POC), we decided to deploy it. We also checked Barracuda.

So, we chose Check Point over Barracuda during the POC. The primary reason was that Check Point Harmony Email is easy to configure and requires no MX record changes.

Additionally, it's more effective because it's an AI-based solution. It provides insights into the origin of emails, the connection between the sender and receiver, their previous email history, and the frequency of their communication. These features are unique to Check Point Harmony Email and Collaboration.

How was the initial setup?

The initial setup is very simple because only API configuration was there. We provide a user and password on our dashboard, and we can use it remotely.

It took only 10 to 15 minutes to deploy. Initially, it takes time to collect the data and create timelines. The solution doesn't require any maintenance.

What's my experience with pricing, setup cost, and licensing?

The pricing is in the middle. Check Point's pricing is not the highest in the competitive market.

It's more expensive than Barracuda but less expensive than Cisco. So, I would give it a rating of six out of ten, where one is expensive and ten is cheap.

What other advice do I have?

Overall, I would rate the solution an eight out of ten.


    Maria Sakutala

Stable product with easy-to-work and comprehensive environment

  • October 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product for endpoint security features.

What is most valuable?

The product's environment is easy to work and comprehensive.

What needs improvement?

The product's pricing needs improvement.

For how long have I used the solution?

We have Check Point Harmony Email & Collaboration for five months.

What do I think about the stability of the solution?

The product is stable.

How was the initial setup?

We deploy it on the cloud; we use an infinity portal for the process. It takes a day to complete.

What about the implementation team?

We implement the product with the help of an in-house specialist in our company.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate its pricing a seven or eight. There is room for improvement.

What other advice do I have?

I rate CheckPoint Harmony Email & Collaboration a nine out of ten. Even though it is an expensive product, it works efficiently. I advise others to do industry-related research and evaluate the products to suit business requirements regarding pricing and the number of users.


    Alejandro Flores.

Granular with good integration capabilities and helpful support

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for SaaS protection for 10,000 Gsuite users. How collaborators process data with sensitive information and information leaks was a constant concern. The collaboration solution allows you to have visibility of the entire SaaS environment and create customized security profiles to give optimal treatment to the information. This solution allows you to have very granular visibility at all times; this is of utmost importance as it allows you to make immediate and precise decisions about the security environment.

How has it helped my organization?

This solution has allowed us to have visibility of the security environment for the business and has allowed us to have specific treatment by users, user groups, and departments of the information that is processed. This allows users to be certain that their information is protected. Certain security problems were detected. Without this solution at the SaaS level would have been impossible to detect so there has been an improvement in the treatment of the attack surface and the protection of valuable data.

What is most valuable?

There are several features that were considered valuable. For example, the fact that the installation and integration of the solution with SaaS tools were very fast and highly recognized by SaaS administrators. I like the fact that having granular information about the potential threats is received in email. Being able to protect information repositories was of great interest to decision-makers. It was also possible to implement an entire environment in record time. Having this information allowed us to better model the attacking surface.

What needs improvement?

They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment).

Reports should be presented in such a way that they are readable by non-technical work groups who are involved in information protection and who may misread the information on the dashboard and make incorrect decisions.

For how long have I used the solution?

I've used the solution for four months.

What do I think about the stability of the solution?

The product is very stable; it is a cloud solution and we have not had any operational incidents.

What do I think about the scalability of the solution?

The solution is very scalable since you only have to add licenses.

How are customer service and support?

They offer good support; you have several support options depending on the SLA you need.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very straightforward and very fast; it took about 20 minutes.

What about the implementation team?

The setup involved a mix of personnel and Check Point SE are experts in the area of ​​security.

What's my experience with pricing, setup cost, and licensing?

The setup was very fast; the license scheme was very easy to understand.

Which other solutions did I evaluate?

We also evaluated the PAN solution and Fortinet.

What other advice do I have?

I consider it to be a cost-effective solution that focuses on security and is a highly recommended and easy-to-use option.


    Adon G.

AI assisted email security

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
The AI capabilities of CheckPoint are incredibly impressive and intuitive; they've significantly reduced the influx of malicious emails and phishing attempts. CheckPoint's ability to provide a granular analysis of every email empowers us sysadmins with valuable insights into each email's impact and relevance.
What do you dislike about the product?
CheckPoint's strength lies in its AI capabilities. However, as an IT administrator, I occasionally find myself in situations where having more extensive configuration options would be beneficial. While the out-of-the-box protection is strong, having the flexibility to fine-tune certain settings to align with our specific needs could further elevate our security posture.
What problems is the product solving and how is that benefiting you?
CheckPoint has been instrumental in mitigating the critical business challenge of malicious emails disrupting productivity. With its advanced AI driven email protection, we've witnessed a substantial reduction in the number of malicious emails.


    Manufacturing

Efficient, Effective and Low Maintenance Email Security Solution

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to implement. Minimal administration required on day to day basis. Effective solution. Cost friendly.
What do you dislike about the product?
Avanan could improve in on-going customer success area by regularly meeting with customers and understanding their needs and making sure the solution is working well for the customers.
What problems is the product solving and how is that benefiting you?
Avanan considerably reduced our phishing and spam emails. It can also manage user reported phishing emails. The IT staff doesn't need to administer the solution frequently.


    Muhammad karwan K.

security is excellent

  • August 21, 2023
  • Review provided by G2

What do you like best about the product?
the ui/ux is very good and easy to use with good features
What do you dislike about the product?
nothing find yet to dislike it has very good features
What problems is the product solving and how is that benefiting you?
it benefits us with authentications