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Reviews from AWS customer

2 AWS reviews

External reviews

268 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Leonardo M.

Turbonomic is not a monitoring tool, it is an automation tool.

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about Turbonomic is the ease of configuring the necessary automations for our environment. This makes the work much easier, bringing labor savings and agility in the processes.
What do you dislike about the product?
I see no disadvantage in Turbonomic. The disadvantage is actually not using all the functions that the tool offers you.
What problems is the product solving and how is that benefiting you?
Turbonomic is showing the savings we can make in the infrastructure, in addition to helping with troubleshooting various problems and errors in applications. It can show the entire application path and where there is a bottleneck, for example, which facilitates a quicker resolution in a crisis moment.


    Thomas R.

right tool for the job

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
This tool is very helpful when you have a mixed virtual environment. IE fast/slow storage, different clock speed CPUs.
What do you dislike about the product?
For my use case we had all flash storage, and all the same CPU. We had to maintain specific settings as most of our virtual machines are considered medical devices. It would be nice to say these virtual machines will always keep these resources, so ignore them.
What problems is the product solving and how is that benefiting you?
Know when to add more resources to the underlying infrastructure for our environment.


    Mallik c.

Best tool in the market for cloud cost optimization

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Single pane view for all the cloud, showing cost variances and opportunities
What do you dislike about the product?
Cost and some improvements for on-prem infrastructure
What problems is the product solving and how is that benefiting you?
Over cloud cost increased faster than our landscape hence it was necessary to optimize the cost and opportunty for cost savings without impacting the business operatons. IBM Turbonomic was able to solve it and wasa able to deploy the solution in minium time.


    Sunil S.

Optimizing applications in hybrid and multicloud environments using IBM Turbonomic

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Provides cost visibility to minimize infrastructure costs
What do you dislike about the product?
Out of box functionality does not meet large organizations requirements, so customization is required
What problems is the product solving and how is that benefiting you?
Provides cost visibility and optimization recommendations


    Dan Ambrose

Helps visibility, bridges the data gap, and frees up time

  • February 06, 2024
  • Review from a verified AWS customer

What is our primary use case?

We leverage IBM Turbonomic to manage our 28 on-premises data centers, effectively optimizing resources and ensuring their operational efficiency. It helps us automate workload scaling to guarantee consistent application performance. Additionally, while we primarily use Turbonomic for on-premises management, we also utilize it within our AWS environment for cost optimization purposes. This allows us to identify and implement cost-saving measures within the cloud.

One of our key challenges was finding a tool that could provide a holistic view of our entire environment and report back key data points, such as CPU and memory usage. This would allow us to identify potential areas for cost savings. We were frequently receiving requests to increase resources like memory and CPU, so we needed a tool that not only gave us historical data but also empowered us to take action, whether that meant automating changes or manually making the changes and IBM Turbonomic does that.

How has it helped my organization?

We use IBM Turbonomic in a hybrid cloud environment. Although it supports multi-cloud capabilities, we currently operate in a single-cloud setting.

Turbonomic offers visibility into our environment's performance, spanning across applications, underlying infrastructure, and protection resources. 

The visibility and analytics help to bridge the data gap between disparate IT teams such as applications and infrastructure. This is important for awareness collaboration, cost saving, and helping to design and improve our application.

Enhanced visibility and data analytics have contributed to a significant reduction in our mean time to resolve. Tools like Turbonomic provide crucial visualization and insights, empowering us to make data-driven decisions instead of relying on assumptions as we did before. This newfound transparency translates to a massive improvement, going from complete darkness to having a clear 100 percent view of the situation.

Although our applications are not optimized for the cloud we have seen some improvement in response time.

IBM Turbonomic empowers us to achieve more with fewer people thanks to automation. Previously, customers frequently contacted us requesting resource increases to resolve issues. Now, we have a tool that allows us to objectively assess their needs, leading to a deeper understanding of our applications. This solution also generates significant cost savings in the cloud and optimizes hardware utilization within our data centers. Its AI algorithm intelligently allocates servers on hosts, maximizing efficiency without compromising performance. By fine-tuning resource allocation without causing performance bottlenecks, Turbonomic extends the lifespan of existing hardware, postponing the need for new purchases. This effectively stretches our capital expenditure budget. We started to see the benefits of IBM Turbonomic within the first 60 days.

IBM is a fantastic partner. Their tech support has been outstanding, and the product itself is excellent - a very solid offering.

By automating resource management with Turbonomic, our engineers are freed up to focus on more strategic initiatives like innovation and ongoing organizational projects. Previously, manually adding resources was a time-consuming process that interrupted workflows. Now, automation handles scaling efficiently, saving us thousands of man-hours and significant costs.

It has illuminated the need for SetOps. It has highlighted areas of overspending, and the actions we've taken have demonstrated significant cost savings.

IBM Turbonomic has positively impacted our overall application performance.

IBM Turbonomic has helped reduce both CAPEX and OPEX. It has also significantly reduced cloud build times.

What is most valuable?

On-premises, one advantage I find particularly appealing is the ability to create policies for automatic CPU and memory scaling based on demand. This improves elasticity and responsiveness to application needs. Additionally, IBM Turbonomic helps us track and quantify cloud cost savings, facilitating informed decision-making.

We're also implementing FinOps principles. By collaborating with other departments, we can demonstrate the cost implications of various resource allocations. For example, specifying a minimum processor requirement might incur higher cloud costs. This increased awareness through IBM Turbonomic allows us to predict impact and make cost-effective decisions.

What needs improvement?

Turbonomic can modernize the look and feel, making it more user-friendly to access and obtain information.

For how long have I used the solution?

I have been using IBM Turbonomic for over two years.

What do I think about the stability of the solution?

IBM Turbonomic is one of the most stable solutions that I have worked with in the last 26 years.

What do I think about the scalability of the solution?

IBM Turbonomic is highly scalable.

How are customer service and support?

The technical support team is both responsive and knowledgeable. They quickly escalate complex issues to someone who can resolve them efficiently.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment proved complex due to our extensive environment, encompassing over 23,000 VMs. This necessitated a year-long rollout, overseen by a dedicated team comprising a salesperson and a senior technical expert.

What about the implementation team?

IBM Turbonomic helped us with the implementation. They were a great partner.

What was our ROI?

We have seen a return on investment with IBM Turbonomic.

What's my experience with pricing, setup cost, and licensing?

IBM Turbonomic is an investment that we believe will deliver positive returns. We justified the purchase based on its potential to significantly reduce costs, which will allow us to recoup the investment and generate additional benefits. This ultimately makes refinancing a worthwhile option.

What other advice do I have?

I would rate IBM Turbonomic ten out of ten.

We need to perform regular maintenance due to the frequent release of updates.

I recommend that users review their internal processes and partner with other departments to facilitate company-wide implementation. Collaboration will be crucial, so ensure they have a FinOps practice in place, or establish one if necessary.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Nicholas Diesel

An easy-to-use and stable solution for good visibility

  • February 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

I mostly provide it to my clients. There are multiple reasons why they would use it depending on the client's needs and their solution. 

How has it helped my organization?

Turbonomic provides visibility and analytics into an environment’s performance. The visibility and analytics help bridge the data gap between disparate IT teams, such as Applications and Infrastructure. Having this visibility, specifically for cloud optimization, is extremely important

This has helped reduce our mean time to resolution (MTTR). On average there is about a 10% to 20% reduction, but it can be up to 60%.

Turbonomic has shortened application response time. It has made them more agile.

It's very good for optimizing the monitoring of the public cloud, private cloud, hybrid cloud, and/or Kubernetes. There are some health tools. It is extremely good for that. It is good for our clients to have visibility. It helps to have a complete view of what is going on.

Their automation has helped engineers focus on innovation and ongoing modernization projects. It has saved us about 30% of our work time. Having visibility for particular solutions helped resolve issues, troubleshoot the management of clusters, and so on. It helped to reallocate resources to other parts of the business.

Our clients have seen about 10%-20% of savings from utilizing Turbonomic. 

What is most valuable?

It is a good holistic platform that is easy to use. It works pretty well.

What needs improvement?

It can be more agnostic in terms of the solutions that it provides. It can include some other cost-saving methods for the public cloud and SaaS applications.

For how long have I used the solution?

I have been in the IT industry for about 25 years, and I have been working with this solution for about six years.

What do I think about the stability of the solution?

It is extremely stable. It works perfectly.

What do I think about the scalability of the solution?

The scalability is okay. It sometimes has problems with the hybrid nature of things, but it is fairly scalable.

How are customer service and support?

We do not use their support. Everything is done in-house.

Which solution did I use previously and why did I switch?

We have used different ones provided by VMware. The solution is specific to the client. Turbonomic is one of the solutions we provide. It is extremely good and very easy to use. 

How was the initial setup?

I am not involved in its deployment. In terms of maintenance, there are general updates, and making sure the platform works and you are getting what you need from it.

The deployment model depends on the requirements, but 90% of the time, it is in the cloud. In certain classes, it is deployed in the cloud, managing multiple hybrid infrastructures between the cloud and on-prem. In certain circumstances, it is separated between different sites across the globe.

What other advice do I have?

I would definitely recommend a trial. It is a very good product, and it is worth its weight. It is something that is invaluable to most customers.

I would rate Turbonomic a nine out of ten.


    reviewer2339589

Helps to optimize costs and automate on-prem changes

  • January 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

We primarily used it for the rightsizing of VMs. I have used it in both Azure and AWS. We also used it for the right categorization of disks.

We also used it quite a bit for comparison. We wanted to see if we migrate from on-prem to the cloud, what the cost would look like. We used it for what-if analysis.

How has it helped my organization?

Rightsizing and right categorization are part of optimization exercises. Turbonomic provides a single platform to help optimize costs and resource efficiency.

It provides good visibility of performance at the resource level. This visibility and analytics have helped bridge the data gap between disparate IT teams such as Applications and Infrastructure.

The visibility and analytics from Turbonomic have not helped reduce our mean time to resolution. We only used it for cost savings and not optimization.

Turbonomic has not impacted our application performance. You can do it if you integrate it with a tool like Dynatrace but not in itself.

Turbonomic can optimize the monitoring of public cloud, private cloud, hybrid cloud, and/or Kubernetes. That is where it specializes. With respect to the cloud, their algorithm is pretty good, and their recommendations are relatively trustworthy as compared to other tools. For cloud optimization, it is pretty good. It is also pretty good for balancing on-prem resources.

On the on-prem side, we had some automation or scheduling in place. On the cloud side, we did not do any scheduling. On the on-prem side, it would automatically go and make the changes needed, but on the cloud side, we took the recommendations, and we made the changes ourselves. We did not schedule them in the cloud. It is hard to quantify the time saved, but the analysis part is pretty good. We must have saved time and money.

Turbonomic helped to optimize costs and automate the changes on-prem. There were savings, but I do not have an exact number because we did it in phases. The first time, there would be more savings, and from the second round, they would slow down because you already reaped the benefit from the first-time recommendations. We did not do all the changes at once, so I do not have the numbers, but typically, any organization would have 20% savings in VMs and disks. Turbonomic does a good job. It depends on how big an organization is, but on average, the tool can cut down the VM cost by 20%.

What is most valuable?

Rightsizing is valuable. Its recommendations are pretty good. It was useful for the rightsizing and the right categorization of virtual machines and disks.

What needs improvement?

I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can add Azure NetApp Files. They can add Azure Blob storage. They have already added Azure App service, but they can do more.

For how long have I used the solution?

I have been using this solution for three years. I have used it in my current company, and before that, I used it in another company. I brought it into that company. We did the RFP. There were quite a few suppliers who came and did the presentation. We then selected Turbonomic. That was before IBM took it over.

What do I think about the stability of the solution?

There were some issues, but they were not very frequent. 

What do I think about the scalability of the solution?

It was good. I did not see any big issues, but we did not scale it a lot. We added a couple of accounts later, and it was okay.

How are customer service and support?

Their support was pretty good. There were some very good engineers who helped us. Turbonomic's support is top-notch. When needed, they brought specialists. It was pretty good. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was just using cloud-native tools. Turbonomic saves time on the cumbersome tasks that we have to do with the native tools. Its recommendations are good.

Turbonomic is real-time. When you are using cloud-native tools, you are chasing the wheel, and by the time you are done with the analysis, the data is too old. Turbonomic's algorithm provides real-time analysis and recommendations, which are pretty useful.

In terms of application awareness, Turbonomic did not provide a lot of value. We could group it, but cloud-native tools provided the tagging capability. We did not do a lot with Turbonomic in terms of application visibility.

How was the initial setup?

We did not go with the SaaS offering. We most probably implemented it on-prem. I was not involved in its deployment in this company, but I was involved in my previous company.

I would rate it a seven out of ten in terms of the setup. It is not as straightforward as they say during the sales calls, but most of the complications that we faced were from our side.

What about the implementation team?

We did it ourselves with the help of Turbonomic engineers. It probably took us two months because of the processes that we had to follow.

It required people from all areas. We needed people from security, on-prem data center management, and storage teams, but they were not required for the entire two months. On average, three to four people were required on a need basis.

What was our ROI?

The optimization with Turbonomic reduced our organization's OPEX.

What's my experience with pricing, setup cost, and licensing?

I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company before IBM's purchase, it was compatible with other tools.

Which other solutions did I evaluate?

We evaluated four or five tools, such as AppTio and Flexera. We went for Turbonomic because the algorithm was very good, conservative, and trustworthy.

Their support was also very good. There was a lot of hand-holding. There were regular meetings. For any questions we had, good support was always available.

What other advice do I have?

I have not seen the new product after IBM acquired it, but based on my experience, I would advise building trust slowly. Whatever recommendations it is giving, first validate them. After the trust is established, you can do more things in terms of implementing recommendations.

My experience with Turbonomic has been good. I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer1687299

Excels in providing stability, efficient resource optimization, and cost savings at the infrastructure layer, with minimal maintenance requirements

  • January 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We typically use it for optimizing the performance and resource allocation of virtual machines.

How has it helped my organization?

It offers visibility and analytics for monitoring performance across our environment, starting from the application layer and extending down the stack to the underlying infrastructure resources. Specifically, it concentrates on optimizing memory and CPU resources as part of our focus on hardware and environment optimization, without delving into additional aspects.

There was a single project where it helped us reduce the size of hundreds of VMs. This represents the only example with which I am familiar.

It's important to note that optimizing the monitoring of our private cloud is not the primary function of this tool. It is specifically utilized for optimization purposes. We employ it for tasks such as trending predictions and VM utilization performance. However, for monitoring, we rely on a completely different tool.

It has resulted in cost savings, specifically at the infrastructure layer.

What is most valuable?

The primary features we have focused on are reporting and optimization.

For how long have I used the solution?

I have been working with it for more than five years.

What do I think about the stability of the solution?

It has proven to be highly stable.

How are customer service and support?

I haven't directly interacted with tech support, but based on what I've heard, the overall experience was satisfactory.

What about the implementation team?

Maintenance is necessary, and one person is sufficient for the task.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    Ana Maria P.

IBM Turbonomic works wonders with Clouds

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
My favorite thing about it is how practical it makes my work! Some points my team got to really apreciate was the resize of VMs, DB'S and Clusters :)

I also find the recommendations tool very useful! Helps me keep in check with services like Virtual Machines, Unattached Disks and Kubernets.
What do you dislike about the product?
I don't think there's a bad side to IBM Turbonomic. Me and my coworkers are really enjoying it so far!
What problems is the product solving and how is that benefiting you?
IBM Turbonomic is definetly solving financial issues we had before. It helps managing money, plans and performance (in Cloud)! It's a lot easier to organize myself now that we are using this :)) My coworkers also agree!


    Retail

Good Experience

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
IBM Turbomic is really good tool and help a lot to understand my costs.
What do you dislike about the product?
The least helpful thing in my case was VMs reservas. I thought it a little confuse.
What problems is the product solving and how is that benefiting you?
It helped me to understand better my costs and optimize the performance of aplications