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Reviews from AWS customer

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4-star reviews ( Show all reviews )

    Shweta B.

Veeam Platform Review

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
The support is really good. Easy to Integrate.
What do you dislike about the product?
Backups sometimes fail, we should be getting more detailed errors.
What problems is the product solving and how is that benefiting you?
We are using it for our server backups.


    Electrical/Electronic Manufacturing

A must have

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to install and to setup. Zero learing time.
Supports a lot of cases and environment.
Is a mature and well tested product
What do you dislike about the product?
very complicated licensing system. not so intuitive.
Is resource consuming, so can be a problem for small business
What problems is the product solving and how is that benefiting you?
An easy way to perform on-th-fly backups of the crucial virtual machine
A secure partner that can help me to unify backup procedures and policy


    Ehtisham H.

Very Helpful, Must have

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
Having Veeam is peace of mind, easy to use
What do you dislike about the product?
There is not much to dislike, it is very easy to use
What problems is the product solving and how is that benefiting you?
We lost data and VM server now are able to recover them


    reviewer2666283

User-friendly platform supports seamless integration and comprehensive backup solutions

  • February 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

My primary use case for Veeam Data Platform is for backup, implementation of failover plans, and backup of data both on-premise and on cloud. I use it for backup Active Directory, backup Office 365, and other similar tasks.

What is most valuable?

All features of Veeam Data Platform, such as backup, immutability, and replication, are highly valuable. It supports the backup of Active Directory and Office 365

The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers. 

My organization appreciates its scalability, simple acquisitions of licenses for expansion, and how easily it integrates with different vendors.

What needs improvement?

The database backup process could be improved. It would be beneficial to enhance this feature and also consider the addition of a web interface to increase accessibility. 

Additionally, the cost model could be adjusted, particularly the price of licenses, as reducing it by 20% would make it more accessible to a broader range of customers.

For how long have I used the solution?

I have worked with Veeam Data Platform for between two to three years.

What do I think about the stability of the solution?

There are no issues with stability in Veeam Data Platform. It operates smoothly, although some configurations or personalization might require attention.

What do I think about the scalability of the solution?

Scalability is quite simple and user-friendly. It involves acquiring additional licenses as needed. Integration with other vendors is also seamless.

How are customer service and support?

I have not had much interaction with Veeam's technical support as I work more closely with sellers. However, from what I understand, Veeam provides good support and I have no complaints.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have also worked a little with Storage Dorado 3000 or Dorado San Protect.

How was the initial setup?

The initial setup of Veeam Data Platform is very easy and user-friendly. On a scale of one to ten, where ten is very easy, I would rate the setup as 7.5 out of ten.

What about the implementation team?

I handle the implementation myself, so there was no external team involved.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veeam Data Platform is based on packs rather than by individual units or users. A reduction of 20% in the current cost would make the solution more attractive to clients.

What other advice do I have?

I would recommend potential users of Veeam Data Platform to be aware that it is a user-friendly, all-inclusive solution compatible with a wide range of market solutions, including virtualization and bare metal servers. 

I rate the solution eight out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Primary/Secondary Education

Peace of mind with seamless backup

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Once you complete the simple setup, you don't have to worry if your backups are successful. You receive alerts to all successes and failures, and it plainly spells out the results of any failure. Whether you backup daily or hourly, and backup bare-metal or VMware, Veeam and their Support team are there to give you peace of mind. With rapid DR, and integration with all platforms, Veeam will have you back up and running quickly after the worst of failures.
What do you dislike about the product?
I cannot think of any negative to their product. It does what it says it will do at a reasonable price. Thank you Veeam!
What problems is the product solving and how is that benefiting you?
Server backup and DR.


    reviewer2512020

Has a straightforward migration process and good backup functionalities

  • July 09, 2024
  • Review provided by PeerSpot

How has it helped my organization?

The product has significantly streamlined operations for our clients, simplifying their data management and enhancing protection measures.

What is most valuable?

Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes.

What needs improvement?

They could improve the product's response times for technical support and enhance support for newer hypervisors.

For how long have I used the solution?

I've been working with Veeam Data Platform for about 11 years now

What do I think about the scalability of the solution?

Once users become familiar with Veeam's operation, scalability is straightforward. There's a learning curve, but it's manageable.

How are customer service and support?

The technical support services are good. However, the response time could be better. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In addition to Veeam, we have migrated clients from competitors such as Dell Backup (formerly Tivoli Storage Manager), Spectrum Protect (TSM), and Arcserve to Veeam.

How was the initial setup?

The product migration is generally a straightforward process. We assist with the initial setup as part of our service offerings. Setup times vary based on the environment, but typically, we can complete the initial setup within a day. Additional time may be spent configuring backup policies, discussing recovery point objectives (RPOs), and versioning requirements.

What other advice do I have?

We recommend Veeam to a wide range of businesses, from small enterprises to large corporations. Veeam products are generally user-friendly, although navigating through logs may occasionally be necessary, it's not overly complex.

I rate it an eight. 


    Daniel P.

Ease of use was good for a myriad of users. I like the transparency in seeing all data

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
Transparency and eas of use of the platform
What do you dislike about the product?
It's bloated a bit too much in and starting to look like other players in the field
What problems is the product solving and how is that benefiting you?
All of our data has been with Veeam for 10+ years. Our company has the confidence and understanding of what we are using and how to access/replicate or recover data as needed.


    MagnoCastellar

Protects data and has fast virtual machine restoration using duplication for quick backups

  • May 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

I've been using Veeam Data Platform in our data protection strategy regularly for the past year. We rely on it daily to manage our information.

What is most valuable?

The most critical features of Veeam Data Platform for ensuring availability and integrity are its fast virtual machine restoration using duplication for quick backups and the COBRA point functionality that allows us to run regular tests in our environment.            

For how long have I used the solution?

I have been using Veeam Data Platform for the past two years. 

What do I think about the stability of the solution?

As for stability, I'd also rate it as an eight out of ten. We haven't encountered any issues with stability in the two years we've been using it.

What do I think about the scalability of the solution?

I'd rate the scalability of this solution as an eight out of ten. 

How are customer service and support?

I've contacted Veeam's technical support, and I found it to be very good. They responded promptly within two hours when I had an issue with restarting a process, and they were able to solve the problem effectively.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.I'd rate my experience with the initial setup as an eight out of 10 for ease.  The solution is deployed on the cloud using CrownCloud as the provider. The deployment took approximately thirty minutes, and it was done by an integrator, requiring two people for the deployment.

What was our ROI?

I've observed a return on investment mostly during problem instances where quick recovery or restarts are crucial. It's akin to having insurance; you might not use it often, but when needed, it's invaluable to have.

What's my experience with pricing, setup cost, and licensing?

We dont have the exact licensing costs, but we pay for a comprehensive service package that includes technical support, cloud services, and data center services. There may be additional costs beyond the standard license, but I'm not sure about the specifics. However, I believe the yearly cost is around five thousand dollars.

Which other solutions did I evaluate?

Before using Veeam Data Platform, I evaluated other options such as Big Kapolei and SZAC. However, I decided to go with VMware Data Platform because it seemed more appropriate for our virtual machine environment and the integration looked good.

What other advice do I have?

I would rate Veeam Data Platform an eight overall.


    GreigEbeling

Cost-effective and can be used for backup and replication

  • April 24, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our clients use Veeam Data Platform for backup and replication.

What is most valuable?

Veeam Data Platform copies data very efficiently. Our clients choose the solution because it is simple and inexpensive.

What needs improvement?

Veeam Data Platform lacks cyber security tools. The solution's competitors, Rubrik and Cohesity, have much better tools for analyzing data to determine whether there has been a cyber attack.

For how long have I used the solution?

I have been working with Veeam Data Platform for 5 years.

What do I think about the stability of the solution?

I rate Veeam Data Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

I've not had any problems associated with the scalability of the solution. It doesn't have any big limitations. Our customers for Veeam Data Platform are mostly small to medium enterprises.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution provides good technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Cohesity has some solid features around deployment flexibility. Cohesity has functionality over and above backup and replication. Rubrik is vastly superior in terms of its cybersecurity credentials.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution's deployment time really depends on the size of the project. Depending on the size of the project, it may take days or weeks.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing is relatively simple.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

Veeam Data Platform is very flexible and provides many options for storing data on several different platforms, depending on what the customer wants to achieve. The solution's deployment requires two people, including a networking and storage person. Managing the solution takes a quarter of an FTE or one. Veeam Data Platform is less functional than other products but is more cost-effective.

Overall, I rate the solution an eight out of ten.


    Mike Kokolakis

A reliable and easy-to-use product with good online documentation

  • April 19, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use the solution in my company mainly as a server backup for Windows Server.

What needs improvement?

The cost of the product is an area that would prevent me from using it in the future. The aforementioned area needs to be considered for improvement.

For how long have I used the solution?

I have experience with Veeam Data Platform for three to four years.

What do I think about the stability of the solution?

The tool's stability is good.

What do I think about the scalability of the solution?

The tool's scalability is good, but it can get very pricey. 

I personally use the product for around ten endpoints, a couple of servers, and VMs.

How are customer service and support?

I haven't used the solution's technical support since it provides good online documentation.

How was the initial setup?

The product's initial setup phase was not the easiest one I have dealt with recently. It has some level of complexity to it. It is good that the tool has built-in ransomware protection. The tool protects workloads on Azure, Blue Prism Cloud, and AWS.

The product's installation phase was okay.

The solution can be deployed in a few steps. It's not the type of product that you set up, and forget about it since it needs some more steps to get it started. It is important that the tool remains reliable. Some other backup solutions provide the backup features, and then you have to get back to them every week and sometimes every day to make sure that nothing has stopped it from working.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

Which other solutions did I evaluate?

Compared to the other solutions in the market, I chose Veeam Data Platform since I knew that it was one of the top products. The product also offers a community that I wanted to try.

What other advice do I have?

In terms of data recovery, I use the tool to back up servers and VMs. It is a reliable and easy-to-use tool.

The security features offered by the product are good.

The ease of use when deploying and managing the product is not difficult, especially when you become familiar with Veeam's interface and the way things are organized. In general, the tool is not very complex, especially if we consider the aforementioned aspects.

I think Veeam is one of the two or three best solutions in the market, but users have to balance the course and the things they want to do with the product. One needs to be ready with the resources needed to maintain and keep it even working. It is better to be set up and maintained by an experienced technician.

I rate the tool an eight out of ten.