I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.

Veeam Data Platform
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External reviews are not included in the AWS star rating for the product.
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
What is our primary use case?
What is most valuable?
Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.
What needs improvement?
I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.
For how long have I used the solution?
I have been using Veeam Data Platform since 10 years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.
How are customer service and support?
There are processes needed to enhance support. Technical support is an area that needs improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.
What's my experience with pricing, setup cost, and licensing?
I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.
What other advice do I have?
We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.
On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.
Scalable product with a good user interface
What is our primary use case?
We use the platform to take backups of virtual machines and Office 365 mailboxes.
What is most valuable?
The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.
What needs improvement?
Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.
For how long have I used the solution?
We have been using Veeam Data Platform since 2022.
What do I think about the stability of the solution?
I rate the product's stability an eight out of ten. We encountered a few downtime issues.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How are customer service and support?
The technical support team can resolve all technical queries. However, it could be improved in terms of response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.
The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.
What other advice do I have?
I recommend Veeam Data Platform to others and rate it a nine out of ten.
Which deployment model are you using for this solution?
A cost-efficient and versatile solution that enhances data platform capabilities
What is our primary use case?
We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.
What is most valuable?
It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.
What needs improvement?
Enhancing the level of automation in IT processes would be beneficial.
For how long have I used the solution?
I have been using it for four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It offers good scalability capabilities. I would rate it eight out of ten.
How are customer service and support?
Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.
How was the initial setup?
The initial setup was seamless and fast. I would rate it nine out of ten.
What about the implementation team?
The deployment process was done in one day.
What's my experience with pricing, setup cost, and licensing?
It is an affordable solution.
What other advice do I have?
It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.
Which deployment model are you using for this solution?
A high performing software for backup, replication and restoration of data
What is our primary use case?
What is most valuable?
Instant recovery, ease of use, and integrations are some of the valuable features.
What needs improvement?
For how long have I used the solution?
I have an experience of ten years with Veeam Backup & Replication.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's highly scalable if at a proxy zone.
I would rate the scalability seven out of ten.
How are customer service and support?
The technical support is quite supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is on-premises and takes half a day for the first part. The next part takes a few hours
The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.
I would rate the initial setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.
I would rate the price seven out of ten.
What other advice do I have?
Which deployment model are you using for this solution?
Has a straightforward backup process
What is our primary use case?
It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.
How has it helped my organization?
Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.
What is most valuable?
Instant Recovery is an useful feature.
What needs improvement?
It is efficient but can improve security-wise.
For how long have I used the solution?
I have been using Veeam Backup & Replication for the last three years.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.
The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.
What's my experience with pricing, setup cost, and licensing?
It is not expensive and I would rate it five out of ten.
Which other solutions did I evaluate?
We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.
What other advice do I have?
I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
An easy-to-deploy product with simple configurations that can be used as a repository for storing data
What is our primary use case?
We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.
What is most valuable?
The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.
What needs improvement?
The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.
For how long have I used the solution?
I have been using the solution for at least eight years.
How was the initial setup?
The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.
What about the implementation team?
One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.
What's my experience with pricing, setup cost, and licensing?
I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.
What other advice do I have?
The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.
Engineers Built Veeam to Last
Easy to setup and highly scalable solution
What is our primary use case?
It is a useful solution for backing up and restoring computing environments, such as machines, physical servers, and workstations. It is an easy, stable, and reliable solution.
What is most valuable?
The most valuable features of the solution are its ease of deployment, its many interesting functions, and its good performance for both backup and restoration.
What needs improvement?
The price could be optimized, and I am still waiting for support for physical hardware. However, it is currently easy to back up and restore environments with this software.
So, there is room for improvement in the pricing model and support.
For how long have I used the solution?
I have been working with this solution for five years. We have provided this solution to over ten customers.
We offer it to customers who need to back up and restore virtual machines and, for the past two years, physical servers and workstations.
What do I think about the stability of the solution?
It's stable and performs well.
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Scalability is good if you have the right licenses and storage. Adding equipment and defining backup processes is straightforward. We are around 10 to 15 customers using this solution.
I would rate the scalability a ten out of ten.
How are customer service and support?
The customer service and support are quite good.
How was the initial setup?
The initial setup is very easy. Setting up virtual machines is as simple as clicking next, next, finish. You then add the necessary equipment for backup and restore. Once the project is set up, it's stable and manageable through Veeam ONE. You can ensure your environment is in good shape and even debug if needed.
What about the implementation team?
For the deployment process, identify assets for backup, define backup and restore policies, ensure storage aligns with the environment, and verify correct licensing for the equipment.
We require four admins for the deployment and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The licensing model is an annual subscription, not too expensive. There are some additional costs, but it's not very expensive and you can choose any environment.
I would rate the pricing a five out of ten, in the middle.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
I would advise determining the required disk space, defining backup policies clearly, and planning for the necessary equipment.
Which deployment model are you using for this solution?
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
What is most valuable?
The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.
What needs improvement?
SureBackup is sometimes a bit difficult to use.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.
How are customer service and support?
Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.