Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.
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By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
What is our primary use case?
How has it helped my organization?
With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.
What is most valuable?
Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.
What needs improvement?
Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
Stability has always been the best part of Veeam and never has there been an issue with this.
What do I think about the scalability of the solution?
The scalability of Veeam is endless depending on your needs and there were no issues for us.
How are customer service and support?
Customer Service:
Customer service is always been top notch and I rate it a 10/10.
Technical Support:
Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.
How was the initial setup?
The initial setup was very straightforward and there never seems to be issues with Veeam.
What about the implementation team?
We completed the implementation in-house using local resources.
What was our ROI?
ROI has been about six months.
What's my experience with pricing, setup cost, and licensing?
Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.
Which other solutions did I evaluate?
No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.
What other advice do I have?
Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Veeam for the win
What do you like best about the product?
Nearly instant file restores, and if I have to throw back a VM to a previous time, that is only 6 or so minutes wait, which wins big with our staff and users. Backups take less than 10 minutes, a drastic improvement over legacy technologies...
What do you dislike about the product?
Other than a few slightly irritating interface quirks, there is nothing I dislike about Veeam.
What problems is the product solving and how is that benefiting you?
Post virtualization backups using a backup product using older "tape backup" based methods wasn't passing muster. So a choice was made to ask other districts about their choices, pros and cons. We went with Veeam, and haven't looked back.
Recommendations to others considering the product:
Try it out! Put it up against the others out there, especially try it out against the older "tape" styled products. You'll be amazed!
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