A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.

External reviews
External reviews are not included in the AWS star rating for the product.
A good backup product
Very Powerful and CS is great.
A stable and scalable data management with seamless integration across diverse environments
What is our primary use case?
What is most valuable?
The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.
What needs improvement?
There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.
For how long have I used the solution?
I have been working with it for eight years.
What do I think about the stability of the solution?
I would rate its stability capabilities eight out of ten.
What do I think about the scalability of the solution?
Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.
How are customer service and support?
Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. I would rate it nine out of ten.
What about the implementation team?
The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.
What's my experience with pricing, setup cost, and licensing?
The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.
What other advice do I have?
For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
What is our primary use case?
I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.
What is most valuable?
Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.
What needs improvement?
I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.
For how long have I used the solution?
I have been using Veeam Data Platform since 10 years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.
How are customer service and support?
There are processes needed to enhance support. Technical support is an area that needs improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.
What's my experience with pricing, setup cost, and licensing?
I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.
What other advice do I have?
We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.
On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.
A cost-efficient and versatile solution that enhances data platform capabilities
What is our primary use case?
We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.
What is most valuable?
It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.
What needs improvement?
Enhancing the level of automation in IT processes would be beneficial.
For how long have I used the solution?
I have been using it for four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It offers good scalability capabilities. I would rate it eight out of ten.
How are customer service and support?
Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.
How was the initial setup?
The initial setup was seamless and fast. I would rate it nine out of ten.
What about the implementation team?
The deployment process was done in one day.
What's my experience with pricing, setup cost, and licensing?
It is an affordable solution.
What other advice do I have?
It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.
Which deployment model are you using for this solution?
A high performing software for backup, replication and restoration of data
What is our primary use case?
What is most valuable?
Instant recovery, ease of use, and integrations are some of the valuable features.
What needs improvement?
For how long have I used the solution?
I have an experience of ten years with Veeam Backup & Replication.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's highly scalable if at a proxy zone.
I would rate the scalability seven out of ten.
How are customer service and support?
The technical support is quite supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is on-premises and takes half a day for the first part. The next part takes a few hours
The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.
I would rate the initial setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.
I would rate the price seven out of ten.
What other advice do I have?
Which deployment model are you using for this solution?
Has a straightforward backup process
What is our primary use case?
It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.
How has it helped my organization?
Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.
What is most valuable?
Instant Recovery is an useful feature.
What needs improvement?
It is efficient but can improve security-wise.
For how long have I used the solution?
I have been using Veeam Backup & Replication for the last three years.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.
The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.
What's my experience with pricing, setup cost, and licensing?
It is not expensive and I would rate it five out of ten.
Which other solutions did I evaluate?
We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.
What other advice do I have?
I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
An easy-to-deploy product with simple configurations that can be used as a repository for storing data
What is our primary use case?
We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.
What is most valuable?
The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.
What needs improvement?
The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.
For how long have I used the solution?
I have been using the solution for at least eight years.
How was the initial setup?
The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.
What about the implementation team?
One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.
What's my experience with pricing, setup cost, and licensing?
I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.
What other advice do I have?
The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.
Engineers Built Veeam to Last
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
What is most valuable?
The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.
What needs improvement?
SureBackup is sometimes a bit difficult to use.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.
How are customer service and support?
Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.