Highspot - Private Offers
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Great tool for Marketing Departments
What do you like best about the product?
Highspot gives us the our Marketing team an ideal "home" for all of our content. As a department that supports a sales force of almost 1000 people, Highspot was a great solution for us. We are able to quickly add content, update it, and allow our users to LIVE PITCH it to customers. The metrics we get in return are ideal to see what content is being utilized by our sellers.
What do you dislike about the product?
We have one issue where the thumbnails display (occasionally) in a red color. I believe that may deter a user from opening or downloading that specific piece of content.
What problems is the product solving and how is that benefiting you?
Before Highspot, we didn't have proper metrics to guide on Marketing team on what pieces of content were being utilized most and least. The metrics have been able to steer our team in the right direction.
Recommendations
What do you like best about the product?
I'm able to create my recommendations so quickly to create recommendations more effectively, too. I'm able to see when my prospect is viewing my proposals, so I can connect with them right away.
What do you dislike about the product?
Using horizontal and vertical documents, still challenging.
What problems is the product solving and how is that benefiting you?
Rather than having several attachments on my email, I'm able to have one document. I can also connect with my prospect once they're reviewing it with a live pitch, too.
User-friendly, easy navigation
What do you like best about the product?
I like the ability to search for any keywords and have that information populate in the results. The information it populates is relevant and is even categorized in pertinent topics. As an example, it will find information from categories like "Sales Materials", "Creative Examples", or even my content. I really like this feature to narrow down my results.
What do you dislike about the product?
I sometimes dislike the speed of the program. It can be a bit slow on occasions, but it rarely, if ever, crashes or doesn't operate. The live pitch function has not worked properly for me yet, but I am able to work around this by phoning the client and walking through proposals that I send.
What problems is the product solving and how is that benefiting you?
I am able to create attractive proposals, and even upload my own content to Remix into these proposals. This solves the problems of sending several attachments in an email. It even has a function to let me know, discreetly, whether my emails have been opened, how long the content I sent was looked at, and what the recipient looks at and for how long they look at it. This lets me know that the information I sent is being seen, and doesn't leave me in the dark as to whether they just haven't seen it, or are ignoring me.
Recommendations to others considering the product:
Use it to it's fullest capabilities. It is a powerful tool!
Highspot is fantastic.
What do you like best about the product?
Highspot is a great way to track client engagement and helps us keep our sales materials organized.
What do you dislike about the product?
Can't think of anything I dislike. Sometimes it runs slower than at other times, but I think that is just during peak usage times in our company.
What problems is the product solving and how is that benefiting you?
We can better track our client engagement, and we are much more organized with our sales materials.
The product makes it easy to search retrieve information for sales
What do you like best about the product?
I like the ability to put together a proposal and send it to the customer for review. Seeing their viewing tells me a lot.
What do you dislike about the product?
It is sometimes hard to get all of the information remixed especially if you have mulitple items that you have uploaded.
What problems is the product solving and how is that benefiting you?
It makes the flow of the proposal process easier to do.
Useful and Exciting Resource!
What do you like best about the product?
-Remixing content
-Owning/sharing spots
-Owning/sharing spots
What do you dislike about the product?
-Not compatible w/ proposal software that I use in-house.
-It would be nice to have this software work better with Microsoft Office programs such as Excel and PowerPoint. In the work that I do, I am often working in Excel to prepare spreadsheets for AEs to show them what types of out-of-home inventory, negotiated rates, packages Lamar has to offer to the client. The AE takes this info and presents it to the client. While it looks like we have the feature, I'm finding that the uploading process doesn't seem to work very well / as well as I'd like it to. This may be an internal thing I need to figure out with IT.
-It would be also helpful that since we are able to upload PowerPoint into Highspot, if we could edit the presentation content directly in Highspot. rather than having to download again after making any other revisions.
-It would be nice to have this software work better with Microsoft Office programs such as Excel and PowerPoint. In the work that I do, I am often working in Excel to prepare spreadsheets for AEs to show them what types of out-of-home inventory, negotiated rates, packages Lamar has to offer to the client. The AE takes this info and presents it to the client. While it looks like we have the feature, I'm finding that the uploading process doesn't seem to work very well / as well as I'd like it to. This may be an internal thing I need to figure out with IT.
-It would be also helpful that since we are able to upload PowerPoint into Highspot, if we could edit the presentation content directly in Highspot. rather than having to download again after making any other revisions.
What problems is the product solving and how is that benefiting you?
While I don't work directly with clients, I work with AEs on putting together multi-market proposals. I've found Highspot useful when the client wants additional market research/demographics. I am able to "Google" the content in the search bar feature on Highspot and it pulls the relevant content I can include in the proposal to the AE I am working with. It saves me time / gives me a good addition to include with the content the market sent me direct.
Recommendations to others considering the product:
Use it--It's very user-friendly
Highspot Review
What do you like best about the product?
I like the fact that I can get all of the information I need in one step. Previously I had to go into different sites on our main website to pull the proposal and sales materials. This allows more time management and greater organization allowing a faster sales cycle. Also I lover the fact that I can see when a client has opened up a proposal. It helps to identify a true prospect.
What do you dislike about the product?
I dislike the fact that when I put in a wrong email address and the proposal doesn't go through and I have to start all over again with writing the email. Maybe there is a way to pull the email but I'm not aware of how to do that. There is a lack of support from Corporate with using some of the other features.
What problems is the product solving and how is that benefiting you?
That it is easy to use once you learn it. It has helped make the Sales Process easier and faster. It enabled more organization with the propasal. The proposals look much more professional. It all makes my job much much easier.
Recommendations to others considering the product:
I think they should try it out for a period of time to see the benifits of the program. Oncet they try it the product the product sells itself
Game-changer for your sales business
What do you like best about the product?
I love the easy access to my documents and the ability to remix my proposals and information. It allows me to customize my proposals in a professional and effective presentation.
What do you dislike about the product?
I don't like the relationship between the highspot link in my gmail. I like the link but when I type "I have attached...." it doesn't view Hightspot as an attachment so I have had to adjust my process to .. " I have included...." At least once a day-when I send a proposal-gmail stops the sending because "there is nothing attached-do you want to send anyway?"
What problems is the product solving and how is that benefiting you?
The ability to send one document instead of multiple attachments-customizing my info. I also enjoy the live pitch benefit which gives me the chance to present in real time and is extremely effective with the client/potential client.
Recommendations to others considering the product:
Truly links your information and also your team together. Great access to information as well as organizational tools. Great tracking features-you know when your client is viewing the info-and for how long. Big Brother for information :)
Just do it
What do you like best about the product?
Ease of attaching Sales Materials pertinent to the category that I am pitching.
Makes our presentation stand out from the rest right off of the bat!
Makes our presentation stand out from the rest right off of the bat!
What do you dislike about the product?
Not confident in the spellcheck. If you can give me a suggestion about something I am missing, I'm open.
Also, can we bold or highlight material?
Also, can we bold or highlight material?
What problems is the product solving and how is that benefiting you?
Excellent Sales Materials for most categories! There are tidbits of information that relate to our customers
that help close sales.
that help close sales.
Recommendations to others considering the product:
Just do it! :-)
Just like anything, the more you practice, the more proficient you will become.
This tool is user friendly and our Customers have commented in a positive manner.
The Live Presentation has added another dimension to being able to communicate
with our customers in a timely manner (where you, the use has control of what is being seen!)
Just like anything, the more you practice, the more proficient you will become.
This tool is user friendly and our Customers have commented in a positive manner.
The Live Presentation has added another dimension to being able to communicate
with our customers in a timely manner (where you, the use has control of what is being seen!)
Highspot Works!
What do you like best about the product?
I love using Highspot. It helps me to seamlessly send sales materials to customers and track when and how long each item is viewed. Well worth it to be able to see what customers are spending time on when I send them information.
What do you dislike about the product?
No complaints. After using Highspot I can't imagine selling with out it.
What problems is the product solving and how is that benefiting you?
Highspot is great it allows me to dig in to each customer interaction with more confidence and gives me more selling power than my competitors.
Recommendations to others considering the product:
It is worth it. The tracking capabilities alone pay for themselves.
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