Highspot - Private Offers
HighspotReviews from AWS customer
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Great technology and great support!
What do you like best about the product?
Highspot is designed with the enduser in mind. Easy to use with fantastic search and navigation options. Driving content to prospects and giving me and my company access to the activity data help tremendously when navigating and pressure testing the energy in a deal!
What do you dislike about the product?
There is good integration with Outreach but I think it could improve, which with my experience with Highspot it will most certainly evolve!
What problems is the product solving and how is that benefiting you?
We are solving the content problem, the realtime enablement (learn as you work), the customer/ prospect engagement and the sales communications issues. We now have our Sales teams and our support teams (marketing, presales, customer success, enablement, operations, etc) all on the same page!
Recommendations to others considering the product:
Great technology, great customer service and product innovation. Playbooks and the numerous connectors are game changing!
Gives me so much more time in my day
What do you like best about the product?
Highspot is great because it allows me to build in my own pitches that I can select and send. The time saved by utilizing Highspot in my business has allowed me to spend more time on other aspects of my job that I struggled with before. I also love how easy Highspot is to use.
What do you dislike about the product?
There are not many things that I dislike about Highspot. Anything that I do dislike comes from not having enough knowledge about the product. There is so much that can be done within the system so it can look overwhelming.
What problems is the product solving and how is that benefiting you?
The problems we had before was the ability to track email communication. Now emails are tracked on accounts and records are automatically related to an account in SalesForce when it's related within Highspot.
Power to the publishers
What do you like best about the product?
There is so much I LOVE about Highspot but for this review I'll focus on the content publishing experience. By no means is this a fully inclusive list but here are a few of my favorite functions: sync with multiple cloud services (OneDrive/Sharepoint Online, Google Docs, JIVE, SFDC, etc), SmartPages which allow for a customized user experience, ability to publish directly into "spots" and decorate assets with metadata quickly.
What do you dislike about the product?
Versioning can be improved, if only for our superuser set of users. Expansion in the analytic capability of the out of the box dashboards with the ability to drill down and also display usage/engagement by item.
What problems is the product solving and how is that benefiting you?
Highspot has provided an efficiency boost to our publishers and users. Publishers enjoy the flexibility of the tool and its intuitive interface. Highspot has given content creators and publishers autonomy over their content.
Recommendations to others considering the product:
Do a proof of concept. The ease of using this tool will astonish you!
User friendly, easy to admin
What do you like best about the product?
The ability to pitch, to easily create pages and edit them
What do you dislike about the product?
I'd like to see more editing features within the pages themselves
What problems is the product solving and how is that benefiting you?
Ability to pitch content to customers. Also landing pages for onboarding.
Great content management system
What do you like best about the product?
Search-ability in Highspot is great. No matter what content management system you use, the administration behind it is no easy task. What Highspot does very well and different from its competitors is that it does not use a traditional folder structure, burying content in specific locations that can be difficult to find. The content uses attributes and tagging to organize content into different clusters. It can be difficult to conceptualize at-first, but once you try searching for content you will understand.
Highspot also has a lot of great integrations with other Sales software. This makes the selling process and experience of sellers much easier and smooth flowing.
The content tracking is also great for sales reps to understand where prospects are focusing their time in a document (page by page).
Highspot also has a lot of great integrations with other Sales software. This makes the selling process and experience of sellers much easier and smooth flowing.
The content tracking is also great for sales reps to understand where prospects are focusing their time in a document (page by page).
What do you dislike about the product?
I am still learning the in's and out's of the solution, but I get lost within the application sometimes. Fortunately the search bar is an easy way to get pretty much anywhere you're looking to go
What problems is the product solving and how is that benefiting you?
Helping sales find content quickly, and easily.
Helps keep content up to date, while giving users the ability to customize customer facing content.
Helps content creators and Marketing understand which content resonates with Prospects, and which doesn't. (also internally)
Helps keep content up to date, while giving users the ability to customize customer facing content.
Helps content creators and Marketing understand which content resonates with Prospects, and which doesn't. (also internally)
Recommendations to others considering the product:
Highspot has been a great business to work with, and has excellent Customer Success/service personnel.
Highspot: a great content platform for Sales
What do you like best about the product?
We use Highspot to to aggregate sales-relevant content from disparate repositories into one easily accessible platform. 99% of the time, the platform integrations Just Work.This is a fantastic way to give our sales users way more efficient means to access the content they need to do their jobs well.
What do you dislike about the product?
Highspot is a growing team, but at times the team still can't meet the demand placed on them, especially in terms of implementing new features. Eventually these requests do get addressed however, and I anticipate much shorter cycle times as the team continues to grow.
What problems is the product solving and how is that benefiting you?
Our Highspot implementation has been a hugely successful efficiency tool that enables our sales users to find the content they need faster and more efficiently by aggregating sales-relevant content from multiple repositories into one convenient platform.
Review of Highspot
What do you like best about the product?
The best thing about Highspot is the ability to have efficient collaboration across the sales and marketing organizations. The variety and volume of content that we are able to upload is so helpful for training and reference purposes. It's just nice to know that you will be able to quickly easily access any content you need in one organized location.
What do you dislike about the product?
The only thing I dislike about Highspot is also something that can be viewed as a benefit: Anyone can upload or make edits. It would be nice if customers had the option to make certain users "verified" or something along those lines. When you are using this collateral to create messaging, it can sometimes be difficult to control what is being used, and sometimes the message or branding can be "off" on a certain document.
What problems is the product solving and how is that benefiting you?
The benefits that Highspot provides us are mostly along the lines of sales enablement and marketing training. Not only are we able to keep older documents as reference guides, but we can easily update things as needed.It's helpful to have a variety of content that our different teams can utilize. As a product marketer, I also appreciate that because of Highspot, I receive a lot less questions about sending content, etc. since they all know where they can access what they need. The other benefit is the easy collaboration with teams outside the US. SAP Concur is a global company and so to be able to easily see what teams are working on and contributing is so valuable.
Recommendations to others considering the product:
I would recommend Highspot to any company looking to further enable their sales and marketing organizations. If your company is consistently creating content whether external or internal, this is a no-brainer. It's an easy product to use with a motivated team behind it driving innovation to continually grow and improve their product.
Demand Generation
What do you like best about the product?
Speed of finding resources and engagement metrics
What do you dislike about the product?
Some of the reporting features could be a bit more detailed
What problems is the product solving and how is that benefiting you?
Single source resource location with up-do-date versions. Tracking engagement across key sales processes
Recommendations to others considering the product:
Make sure to assign a dedicated Highspot admin/content creator to help with adoption
Peak sales and marketing efficiency
What do you like best about the product?
The analytics piece is extremely powerful. It's not just about quantity. The ability to find out what is or isn't landing with both cold outreach and legacy account communications allows you to tailor your messaging and share best practices throughout the organization with ease.
What do you dislike about the product?
The plugin for Outlook (Mac) is clunky. Slow and laggy. For max efficiency, working from Highspot is best.
What problems is the product solving and how is that benefiting you?
The biggest, most immediate benefit is consistency in your messaging.
Great for Keeping Track of Emails
What do you like best about the product?
I love the fact that we can link our other systems and accounts to Highspot to better serve our clients in a timely manner
What do you dislike about the product?
I dislike the fact that it's difficult to tell if it's me who has looked into a document, and not the client.
What problems is the product solving and how is that benefiting you?
It helps us sell more efficiently and help the customer in a more timely manner
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