Highspot - Private Offers
HighspotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,193 reviews
from
External reviews are not included in the AWS star rating for the product.
Poor sales experience, not suited to large enterprises
What do you like best about the product?
Provides a single place for content that can be shared with customers
What do you dislike about the product?
Highspot is slowing me down and proving to be a bottleneck for daily sales tasks.
1. Content is difficult to find. The search functionality does not show relevant results. If I search financial services, it gets confused and shows me content for a finance persona. Hence my comment it isn't suitable for large enterprises with a significant volume of content.
2. The UX is very clunky. When I log-in, it just drowns me with links and doesn't make it easy to find what I need. The UI is also inconsistent. The landing page looks like a rip off of Sharepoint, and the content preview a rip off of Box.
3. The mobile app is outdated and does not offer the same functionality as you can get on the web. I deleted it.
1. Content is difficult to find. The search functionality does not show relevant results. If I search financial services, it gets confused and shows me content for a finance persona. Hence my comment it isn't suitable for large enterprises with a significant volume of content.
2. The UX is very clunky. When I log-in, it just drowns me with links and doesn't make it easy to find what I need. The UI is also inconsistent. The landing page looks like a rip off of Sharepoint, and the content preview a rip off of Box.
3. The mobile app is outdated and does not offer the same functionality as you can get on the web. I deleted it.
What problems is the product solving and how is that benefiting you?
I have been on HighSpot's website and am sure this is a good tool for Marketing teams to centralize sales content and get analytics. However, there has not really been any benefit from a Sales perspective.
Recommendations to others considering the product:
Make sure you involve sales in the decision if you want them to use it. Also consider the practicality for the size of your business. I work for a large 50,000+ employee company and am struggling with Highspot, I'm sure it might perform better if we were a less complex SMB.
Simple to use, easy to search for content, time saver, valuable insight from content views
What do you like best about the product?
content views when emails are sent with hyperlinks to highspot content
What do you dislike about the product?
There is nothing I can think of at this time that I dislike.
What problems is the product solving and how is that benefiting you?
ease of searching for and leveraging extensive content. Visibility into prospect opens and time spent viewing proposals or other content when Highspot is used to send emails.
Recommendations to others considering the product:
get started!
Review for highspot at Apptio
What do you like best about the product?
The ease of accessibility and use within the product
What do you dislike about the product?
There is nothing that I do not like with the application
What problems is the product solving and how is that benefiting you?
The business pdoblems we are solving is marketing materials to the business.
HighSpot Review
What do you like best about the product?
LiveShare is the coolest feature for enabling customers with content.
What do you dislike about the product?
I don’t dislike anything in the software, it’s pretty robust.
What problems is the product solving and how is that benefiting you?
Socialization of content.
Highspot Marketing Review
What do you like best about the product?
I love how easily searchable this platform is for sales and marketing. It creates a streamlined collateral delivery method for all of our teams. It is also extremely useful for version control (which was previously an issue for our team). I was very impressed by the analytics and pitch tracking as well.
What do you dislike about the product?
I found the analytics portion of the platform somewhat bare bones. Ideally, it would be more easily searchable and digestible. It is far superior to our previous tracking capabilities, but I still feel it could be more user friendly.
What problems is the product solving and how is that benefiting you?
- Version control of collateral
- One central, accessible location for collateral
- Tracking and analytics
- Trackable links
- Internal use for training pieces
- One central, accessible location for collateral
- Tracking and analytics
- Trackable links
- Internal use for training pieces
Recommendations to others considering the product:
Consider who you want to use this product and how you want to utilize it. It is excellent for sharing media and creating easily trackable links. It will not replace tracking such as tagging, however. It is a great product for the use of sales and marketing.
A Superb Content and Data Solution for Sales and Marketing Teams
What do you like best about the product?
Highspot is a great tool for searching for and compiling content for sales pitches and campaigns. I like being able to receive user data like such as when emails are opened and how long it has been opened. That gives us a deeper understanding of user engagement and helpful to improving campaigns and pitches. In general, Highspot is easy to use with its clean and well organized control panel. It's easy to navigate through different sections in the account.
What do you dislike about the product?
I think the mobile version isn't as easy to use as the desktop version. It's harder to move from one section to another. I know many of the limitations are due to the smaller screen size, but I think Highspot can make some improvement with the mobile menus and data placement without changing too much of the overall structure. I think it would be helpful if we had more options for sorting our data. That could help us to use the data more efficiently. Though Highspot's support team can be helpful when we get a hold of them, many of the online resources don't address many of the issues we face. I prefer to read online resources as much as possible, but am often disappointed for having to contact support directly.
What problems is the product solving and how is that benefiting you?
We use Highspot as a source for sales and marketing data. We're able to access relevant and actionable data very quickly. We can stay on top of pitches and react to questions more efficiently. The tagging features allow us to find data more easily. Highspot has been an effective hub for sales and marketing efforts. Information can be added and updates in real-time for our entire team. Being able to track user email opens and viewing information helps us to gauge the effectiveness of our campaigns. Highspot makes document retrieval easier for all team members, especially new ones. Instead of printing or emails lots of different documents, we can just have everyone access updated version in a centralized location.
Recommendations to others considering the product:
Highspot can be a valuable solution for sales pitches and marketing campaigns. It can help you to refine your prospects and tailor data to suit the needs of individual leads. Your sales organization processes and assignment of tasks can be more streamlined and efficient. You'll reduce the need for emails and improve your sales collaboration abilities.
Easy way to share and organize sales materials and track views
What do you like best about the product?
My favorite feature is the "pitch" feature where you can send a file (picture, video, pdf, etc) to a customer and then track how long the file was viewed or if it was downloaded
What do you dislike about the product?
I wish there were a way to get rid of duplicate content when browsing all content from your team
What problems is the product solving and how is that benefiting you?
Knowing if potential customers are looking at sales materials and being able to better predict whether they will buy.
Recommendations to others considering the product:
Great product if you want to stop guessing whether potential clients are reviewing materials you send to them
Makes Sales Happy
What do you like best about the product?
I love that our sales reps can now easily see the marketing collateral and sales enablement material. They can use the custom filters I've set up to dig down and find the exact information they're looking for. As an admin, I can see what they're using and the engagement received on each piece of material.
I also have to give a shout out to Erica Richmond as our Services Exec. She always responds and is willing to take calls whenever we needs. Customer Service gets and A+ from us!
I also have to give a shout out to Erica Richmond as our Services Exec. She always responds and is willing to take calls whenever we needs. Customer Service gets and A+ from us!
What do you dislike about the product?
The interface has a number of different layers for admins. It took a bit of time for me to learn where the setting was that I needed. Now it's pretty easy.
What problems is the product solving and how is that benefiting you?
We are a global organization, we serve both law firms and corporations, and we offer a large number of software products and services. This means that we have numerous variations of marketing content and sales collateral. Highspot has made it easier for our reps to find the materials they need quickly and making them aware when new content is available.
We are now looking to expand out to our partner network as well!
We are now looking to expand out to our partner network as well!
Sales Repository at its best!
What do you like best about the product?
Highspot provides our Sales Reps with a fully customizable repository of documents, collateral and ennablement materials. It's ability to interface with Salesforce makes this a platform that is everywhere our Sales Reps need to be.
What do you dislike about the product?
Looking forward to the new reporting package ...
What problems is the product solving and how is that benefiting you?
Highspot's Smart Pages have been a fantastic addition to their platform. We love the dynamic templates and easy to build interface.
Recommendations to others considering the product:
Highly recommend talking to existing Highspot customers during your vendor review process. It was hugely valuable for us and we have been more than happy to do the same for other perspective customers.
Customization to the platform is increasing our reps' ability to effectively engage customers.
What do you like best about the product?
Highspot has made it easier for our reps to find, discover and pitch the right content.
The user interface is very easy to use and helps us organize our content by product line and content type in a very effective way.
Smartpages and Pitch Styles are increasing the usability of the platform and improving the way our reps engage with customers.
Pitch Styles are helping us develop more account-based outreach strategies.
The user interface is very easy to use and helps us organize our content by product line and content type in a very effective way.
Smartpages and Pitch Styles are increasing the usability of the platform and improving the way our reps engage with customers.
Pitch Styles are helping us develop more account-based outreach strategies.
What do you dislike about the product?
The one thing I'd still really like to see in Highspot would be the ability to mass email with personalization and track activity of all recipients when sending to multiple customers. Many of our reps have asked for this feature, and because it's not available, some of them don't use it.
What problems is the product solving and how is that benefiting you?
Delivering content in a more engaging way with customized, account-specific Smart Pages. This is helping to increase customer engagement rates and inspiring reps to use the platform more to reach out to customers.
Highspot is also helping us to train our reps more effectively.
Helping to increase usage of content created by Marketing. Make reps more efficient, spend less time looking for content, make it easy for them to find the most up to date versions of everything.
Highspot is also helping us to train our reps more effectively.
Helping to increase usage of content created by Marketing. Make reps more efficient, spend less time looking for content, make it easy for them to find the most up to date versions of everything.
Recommendations to others considering the product:
Very good platform, really helps you organize your content and share it with your reps and make them more efficient.
showing 921 - 930