Highspot - Private Offers
HighspotReviews from AWS customer
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Ease of use
What do you like best about the product?
The thumbnail attachment feature to add collateral to email
What do you dislike about the product?
That it sometimes causes emails to get sent to spam
What problems is the product solving and how is that benefiting you?
No need to download endless sales decks
Recommendations to others considering the product:
Use it! It’s very helpful
Highspot has made sharing content internally and externally SO simple!
What do you like best about the product?
At my company, we have an abundance of content pieces from trend reports to consumer insights and one-pagers that we share. Highspot makes it so easy to share that content internally with our Account Executives and Marketers and externally when it is pitched to customers. Having everything easily searchable and all located in one place makes my job that much easier.
What do you dislike about the product?
I don't have any negatives to Highspot so far. Any issues we have had have been quickly resolved by their service department. It has been extremely helpful and working monthly with people from Highspot has been a great way to connect on any new updates. It has become a staple in the way we view and share our content.
What problems is the product solving and how is that benefiting you?
We had a few issues when Account Executives were pitching content out to customers. I believe we were un able to see what customers opened it, but after speaking with Highspot's customer service, we were able to quickly resolve the issues.
We've realized many benefits. Highspot serves as a "one stop shop" to view and share all of the content we have created. Being able to track through the Analytics feature who is using highspot, who is sending out content, and what our most viewed pieces of content are is extremely helpful for marketers and account executives alike.
We've realized many benefits. Highspot serves as a "one stop shop" to view and share all of the content we have created. Being able to track through the Analytics feature who is using highspot, who is sending out content, and what our most viewed pieces of content are is extremely helpful for marketers and account executives alike.
Recommendations to others considering the product:
Such a great tool for sales engagement and enablement. A perfect tool to store and share content.
Smart design, simple UI
What do you like best about the product?
The UI of Highspot alone is a huge upgrade over most content storage options. Being able to preview the content from the search view makes life much easier for the end user and on the backend the process of creating a lovely homepage is enticingly approachable. The process for adding content is straightforward and once in the system content can be moved around very easily. When paired with the solid analytics features for both internal and external tracking, it's hard for Highspot to not add value.
What do you dislike about the product?
There are a few aspects in adding content which are a little fiddly. The integration with file sources other than Sharepoint is functional but has some odd kinks (the Highspot file picker cannot view sub-folders within SFDC Files, for instance, at time of writing).
Managing content en masse could use a little polish in some respects, e.g. "Select All" disabling some options. Dragging items to add them to lists is nice, but it's still necessary to individually select items in some cases. An option to mass add to a list during the upload or even a stripped down view of items that allows more files to appear on screen at once could be useful.
Managing content en masse could use a little polish in some respects, e.g. "Select All" disabling some options. Dragging items to add them to lists is nice, but it's still necessary to individually select items in some cases. An option to mass add to a list during the upload or even a stripped down view of items that allows more files to appear on screen at once could be useful.
What problems is the product solving and how is that benefiting you?
Our sales team reported issues finding content and confirming that the content they had was the most up to date version. Part of the benefit was simply enticing our content management team to an audit but Highspot's ease of search and emphasis on version control exactly answered our business needs.
Great Tool for sellers along with an awesome team to support implementation
What do you like best about the product?
There are a few things. First, our Marketing team likes it as they can see the types of assets are sellers are viewing, downloading, and/or pitching. For our Sales team, they like the ability to 'Pitch' to prospects and have the granular notifications about if/when a prospect viewed the material, which pieces, and for how long. From a management perspective, the analytics on the sellers, assets, and engagement are very helpful to be able to coach sellers too.
What do you dislike about the product?
Some of the administrative navigation is not very intuitive. I have to sometimes look in several places to find what I want.
What problems is the product solving and how is that benefiting you?
Sellers using old content. Sellers not knowing which of their prospects are engaged. Marketing knowing what is being used.
Recommendations to others considering the product:
Be sure to look at the analytics.. it's what convinced me.
Highspot makes outreach easier!
What do you like best about the product?
Highspot's ability to allow me to use pitch links and create microsites for prospects and clients as an organized place to keep important documents.
What do you dislike about the product?
Nothing at this time- Highspot is so much easier to work with than other sales reference tools I've used before.
What problems is the product solving and how is that benefiting you?
- tracking interest through pitched documents, whitepapers
- creating a spot for shared references with clients and prospects
- organized outreach that can be replicated for cross-functional and industry targets
- creating a spot for shared references with clients and prospects
- organized outreach that can be replicated for cross-functional and industry targets
Sales favorite application in our tech stack
What do you like best about the product?
The ability to easily find all relevant content and collateral regardless of format
What do you dislike about the product?
The self-service reporting and analytics is a bit complicated
What problems is the product solving and how is that benefiting you?
Allows our sales organization to find all the most current and relevant sales content and collateral to leverage wherever they are in the sales process. They no longer have to search through their own desktop for outdated content, and Highspot has made the sales reps much more self-sufficient.
Highspot Implementation
What do you like best about the product?
Our Services Exec, Chryselle was fantastic! Always available for any request, no matter large or small. Chryselle made sure that my team was properly ready for the deployment, and it has been great thus far.
What do you dislike about the product?
The process was seamless. Wouldn't change a thing.
What problems is the product solving and how is that benefiting you?
Our reps were having trouble finding content in SFDC, as well as not understanding what collateral was resonating with prospects. With Highspot, it has been a complete change! There are so many features and capabilities that we have now that we have never had in my 6 years here.
Recommendations to others considering the product:
If you are looking for a Sales Engagement tool, there is not one better than Highspot!
Really positive, very interactive and an extremely intuitive system.
What do you like best about the product?
The search feature is great. The system analytics is a great and intuitive feature. It really helps the sellers dig deep to who is answering what. The lists are easy to navigate and the general SPOTs make us in Sales Enablement stand out to our New Hires.
Also uploading loads of content is so easy to do, once our Spot was cleaned up from our end, it make finding things easy!
Also uploading loads of content is so easy to do, once our Spot was cleaned up from our end, it make finding things easy!
What do you dislike about the product?
The fact that you cannot send an email tailored to multiple people at the same time.
What problems is the product solving and how is that benefiting you?
Problems solved: content depository is a major feature for us and everything is there in one space. Benefits- we have our own space which highlights the benefits of our team in Sales Enablement.
Recommendations to others considering the product:
Its a great system and does a lot more than content depository!
Great for pitches and tracking customer engagement!
What do you like best about the product?
The ability to add multiple attachments including lots of videos and presentation decks.
What do you dislike about the product?
Nothing at present the service works well
What problems is the product solving and how is that benefiting you?
The ability to add large files to pitch decks that are too big for email attachments. The ability to track your customer engagement is very helpful in a Sales role to see a customer is actually reading your emails.
My experience has been collaborative and helpful in the inclusion of the tool in the sales process
What do you like best about the product?
Jake and team are great listeners and are able to ensure that we get the right materials in our onboarding and ongoing training processes
What do you dislike about the product?
There is nothing I dislike as of right now.
What problems is the product solving and how is that benefiting you?
We are solving marketing and sales collateral centralization and personalization with outreach and pitches to prospects
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