Highspot - Private Offers
HighspotReviews from AWS customer
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Highspot has been very helpful with finding documentation needed.
What do you like best about the product?
The ability to store ALL the documentation in one repository is nice vs looking in 3-4-5 different spots. I really like the 'search' function to be able to narrow down the documents and make it much easier to locate what you need. Also the ability to save documents to 'my content' or another folder for easy access in the future.
What do you dislike about the product?
At times when looking for a document, there can be too many to have to scroll through. I am not real sure how easy/difficult it is to make sure older documents get removed and/or having the most current documents pull to the top.
What problems is the product solving and how is that benefiting you?
Highspot is a great resource to be able to get at least some general/high level information on such a wide variety of products. It is so helpful to be able to get these easily and send off to the clients - to at least get some conversations started. The amount of data/examples/pricing etc has been enormously helpful and such a time savor - especially to have it all in one place.
Great for managing and revision tracking content from multiple sources
What do you like best about the product?
Once you figure out the taxonomy it's very easy and powerful to surface content in specific spots to create cross-team visibility while maintaining a single source of truth. Dynamic fields really help with this.
What do you dislike about the product?
The learning curve is a bit steep for new admins.
What problems is the product solving and how is that benefiting you?
We use Highspot solely for content management and revision tracking, i.e. ensuring that the most recent pitch decks and sales assets are shared with the field.
Recommendations to others considering the product:
Keep one solution manager on staff handling it at least 50% of his time.
Highspot, your prospect's personal website
What do you like best about the product?
I love how clean and customized highspot looks.
What do you dislike about the product?
Lack of transparency on email link interactions.
What problems is the product solving and how is that benefiting you?
Clean easy way to send multiple overviews in one place.
Amazing, must-have resource
What do you like best about the product?
Highspot is amazing because it's one place for everything you could possibly need to develop and pitch content. You would think the amount of information available within the platform would result in a disorganized, hard to navigate tool; however, that is not the case with Highspot. Not only does the platform feature top-tier search functionality, which allows you to further refine your selection using well categorized drop downs, but you can also easily search by most popular or most recent content. Gone are the days wasting time sifting through folders to find content. Gone are the days trying to decipher what content is the most recent and having to make several different iterations of virtually the same presentation. Finally the time can be spent doing the stuff that matters, all thanks to Highspot.
What do you dislike about the product?
I wish the Remix functionality was more clear. When you add content to your "My Content" location, it can almost appear that you have somehow altered the entire companies version of the resource. Given that, I see more downloads than was probably expected out of fear that pitching something or altering something will be done at scale. I also wish it wasn't solely branded as something to help with just selling products and services. I wish it was leveraged for more educational purposes as well, with perhaps real-time education sessions on various topics or webinars that you could rsvp to within the platform.
What problems is the product solving and how is that benefiting you?
I have one central place to locate all content I could ever need. Not only do I find myself far more educated in our offerings and up to speed on best practices, but I will regularly review the content within the platform to help my clients stay ahead of the curve. Whether I share with them some of the materials we are allowed to pitch, or whether I familiarize myself with the current industry going-ons, I find myself bringing a lot of value to myself and others by having this amazing tool available to me.
Big Thumbs Up For Highspot
What do you like best about the product?
The ability to share content and insights with the team easily and quickly.
What do you dislike about the product?
That after you send with Gmail, when you open the sent mail it registers as an open in HS.
What problems is the product solving and how is that benefiting you?
Communication between marketing and sales. HS has really helped to breakdown the barriers between the two departments as well as create transparency into best practices for pitching for the entire team.
Highspot - the right spot
What do you like best about the product?
The search functionality and organization/layout.
What do you dislike about the product?
It can be a bit overwhelming with a lot of information
What problems is the product solving and how is that benefiting you?
n/a - useful to have everything organized & in one central location
Recommendations to others considering the product:
Great product.
Experience has been seeing what is working and getting engagement with dealers.
What do you like best about the product?
I like sending recaps and follow up to people I already spoke with highspot icon from gmail.
What do you dislike about the product?
Not meant for the first attempt to prospect a client.
What problems is the product solving and how is that benefiting you?
Collecting engagement on what is being sent out and what works with a new client if they are interested
Recommendations to others considering the product:
Build custom sales templates
From platform capabilities to support - and everything in between - Highspot exceeded expectations
What do you like best about the product?
Platform ease of use and capabilities, the efficiency increase for sales, onboarding support, integration capabilities, analytics....pretty much everything!
What do you dislike about the product?
Nothing! The upload of assets and setting up the platform takes time and planning...but it is worth the payoff and Highspot support was there every step of the way. They were amazing thru the whole process...and continue to be. They didn't just disappear after the contract was signed like with some companies.
What problems is the product solving and how is that benefiting you?
Sales has all of the marketing assets they need, right at their fingertips and easily searchable, in a centralized location. Robust analytics on the platform informs marketing of what content is working best so they can develop sales collateral they know will deliver results.
Recommendations to others considering the product:
Although it is somewhat of a lift to get the platform setup and ready, the support from Highspot along the way was absolutely amazing...and our sales personnel are blown away by the platform. We have this currently set up for one particular line of business and the other LOBs are already asking for it.
Extremely valuable and easy to use
What do you like best about the product?
We've leveraged Highspot as one centralized place for all of our marketing content. It's really easy to find, filter and navigate our library of content. I love the search functionality. You can type in a word into the search bar and it pulls results for anything that contains that word. We met with our reps on a regular basis and they did an amazing job in terms of making sure we properly trained and set up for success. They were very responsive to any questions we had along the way.
What do you dislike about the product?
There's nothing that I dislike, I think the platform works great for our intended use.
What problems is the product solving and how is that benefiting you?
Having a central repository for all of our content that can easily be accessed by anyone on the sales team.
Highspot is one of the best tools out there
What do you like best about the product?
It's user friendly. The search functionality is great and I love that you can easily share and track what your recipients are looking at.
What do you dislike about the product?
You have to send straight from highspot to track what your recipients are looking at specifically. I wish I could send straight from Gmail.
What problems is the product solving and how is that benefiting you?
n.a
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