Highspot - Private Offers
HighspotReviews from AWS customer
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User Friendly
What do you like best about the product?
User friendly. It is super easy to navigate and really helps with training to be able to get to point A to point B!
What do you dislike about the product?
When I first started to use it the navigation was hard until there was a training on it.
What problems is the product solving and how is that benefiting you?
Usage for training and getting other documents at an easy pace.
Efficient and easy to navigate
What do you like best about the product?
I like that everything is grouped logically, it makes the site super user friendly and easy to navigate.
What do you dislike about the product?
I wish the videos had the feature of 15-sec rewind and forward, makes it easy to navigate sometimes when a video has pauses.
What problems is the product solving and how is that benefiting you?
Synchronizing trainings for those not in the time zone and still able to attend and find common trainings and resources.
Highspot is functional and robust
What do you like best about the product?
Highspot is a fantastic tool for efficiently organizing and finding content. Besides allowing users to work their usual way, it also enables them to discover content tailored specifically to them. The customer service representatives were beneficial and responded quickly to inquiries.
What do you dislike about the product?
Nothing. Highspot is responsive to our team's requests for upcoming features and quick to implement them.
What problems is the product solving and how is that benefiting you?
Highspot is solving the problem of inefficient sales proposals, which benefits me by making my work easier. Highspot makes it easy to create professional-looking proposals that are organized and efficient. This eliminates a lot of the legwork in developing a proposal and saves me time in the long run.
Flexible Platform for my Sales Enablement Needs
What do you like best about the product?
The platform is extremely easy to use and scale. I like how content moves around between spots seamlessly and I can customize the different views and pages. I find it easy to administer while still being able to customize for different teams. The unique architecture behind spots is what makes a huge difference. I've administered large amounts of content on other platforms before and Highspot is by far the easiest.
What do you dislike about the product?
I wish the videos had audio transcription. Some of the inputs for graphics/images/logos could be a little easier to use. Maybe a way to set up my default color scheme differently?
What problems is the product solving and how is that benefiting you?
1. Content findability for our sales, success, and marketing teams. Now people can find and use content whereas before they struggled.
2. Analytics--I can see what's being consumed and what isn't. This validates my assumptions and helps me refocus on what is important.
2. Analytics--I can see what's being consumed and what isn't. This validates my assumptions and helps me refocus on what is important.
Efficient tool to handle content issues in marketing.
What do you like best about the product?
With Highspot, I can better manage our sales and marketing content and track the level of customer and prospect engagement. Not only does Highspot's Outlook integration simplify customer targeting, but it also makes it easy to organize and locate content in its most recent version. Highspot can also track the times customers access specific content or emails. Now that I know the optimal time to follow up with the client, I can tailor future communications to their priorities. I've only been using Highspot for a few months, but I've already witnessed a dramatic increase in productivity and sales results.
What do you dislike about the product?
The only thing missing is the ability to create a dedicated content folder that our resellers can use to access the most recent updates. When we modify the website's content, we must inform the public and update the links.
What problems is the product solving and how is that benefiting you?
Using Highspot, I can easily organize and find content. It notifies me when and how frequently my clients open the emails I send them. After meetings, I can save time by using email templates with pre-populated content.
I've found it very difficult to use and not up par with other CMS tools
What do you like best about the product?
It's got the standard features one would expect from CMS and many of these features work okay.
What do you dislike about the product?
Incredibly difficult to do simple things. I've used other standard CMS for Sales which rank well here - things I can do quite quickly take forever in HighSpot or you just can't do them.
What problems is the product solving and how is that benefiting you?
We are trying to get all of our sales collateral into one tool for use via email, etc. and to analyze our use.
Special Highspot for sharing, storing and editing files online
What do you like best about the product?
The program also has a complete crm that we use to keep up to date the tasks of the work teams and to visualize their progress, add comments and more. A very intuitive and friendly software to navigate, which has not presented complications or a large learning curve for our staff. Its mobile access is very useful, to be able to have more control of the team's activities outside the office.
What do you dislike about the product?
Since most of the time we use the program to share files, I would like a better organization of the files, allowing us to easily find the document we need. I would also like better security and to be able to control who sees and who does not have access to the files I upload, as they are confidential to some team members.
What problems is the product solving and how is that benefiting you?
In the company we use this program to store and share files within our work team. It allows to send all types of files, documents, pdf, images and more, and the best thing is that it allows online editing and in real time by several participants, so that we can make the changes that the document needs, as well as add notes in the margin for the other team members.
Recommendations to others considering the product:
This is a program that is worth having in any organization, as it helps the team to be focused on their tasks and have at hand, quickly, all the files and documents they need. The uploading and downloading of files is very good and we have not had any inconvenience when editing any file online. Overall, an excellent tool.
Robust, just slightly convoluted
What do you like best about the product?
Highspot is a robust platform to house customer-facing sales collateral. The integrations are phenomenal, and the breadth of data is really compelling. Overall, a great tool to add to your sales reps' toolboxes!
What do you dislike about the product?
The feel of the platform is a bit convoluted. It's a complex platform with lots of bells & whistles, and with such complexity comes a bit of a sacrifice in user-friendliness.
What problems is the product solving and how is that benefiting you?
Highspot keeps all of the sales collateral that I need to send to my prospects. Gone are the days of millions of desktop folders. Here are the days of easily accessing materials when I need them.
Good product, could be better.
What do you like best about the product?
I like the fact that all the content can be searched seamlessly, just like searching on google. It picks up keywords as well and gives you the apt results.
What do you dislike about the product?
What is missing from Highspot is the tracking of the content we share with our clients. It should give me a notification when my client accesses my content, not when i myself do it. Can get irritating at times.
What problems is the product solving and how is that benefiting you?
Highspot plays a key role at being a one stop shop for every collateral my organisation holds. And it is very good at the same. It has made my work, quiet easy.
Trusted Partner in Enablement
What do you like best about the product?
With Highspot my sales teams no longer have to spend infinite amounts of time scouring Google Drive for relevant content, saving them time and frustration.
What do you dislike about the product?
There is nothing I dislike at the moment about Highspot. It completely meets our current needs.
What problems is the product solving and how is that benefiting you?
Guided smartpages providing links to just-in-time content and learning is helping my sales team find what they need more quickly and get relevant content into our client's hands to help drive deals more quickly to close.
Recommendations to others considering the product:
Be clear about what your required capabilities and business objectives are when you are looking to work with the Highspot team and they will have the required resources to help you demonstrate the business value of their solution!
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