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Reviews from AWS customer

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1,193 reviews
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    Samantha I.

Wonderful Content Management for Sales

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
My favorite part of highspot is the capacity to use overview pages to display and organize content. Rather than just giving sales a list of content I can give them a page tailored to their needs.
What do you dislike about the product?
The overview page editor is in sore need of an update. While it works fine, there are other areas of the platform (like the scorecards) that have clearly had a facelift. Overview pages need it too.
What problems is the product solving and how is that benefiting you?
Problem: A way for us to get customer-centric content to our sales team in a way that's easy for them to understand/find and then distribute in their sales cycles.


    Fabio H.

Highspot: Centralizing 3k+ Content Pieces, Enhancing Collaboration, and Streamlining Adoption

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Centralized content management: Highspot serves as a single source of truth for sales enablement content, competitive intel, and marketing materials, helping organize over 3,000 pieces effectively.
Time-saving and collaboration: Highspot allows more time for content creation and improves collaboration among teams.
Ease of use and support: Highspot's intuitive interface simplifies adoption, while its customer success team provides excellent training and support.
What do you dislike about the product?
User management: It wasn't integrated with our HR system. Therefore, the user off-boarding and onboarding process weren't automated.
What problems is the product solving and how is that benefiting you?
Highspot solves the challenges of centralized content management, time-saving, and collaboration by serving as a single source of truth for various materials, allowing more time for content creation and improving team cooperation. Its intuitive interface and excellent support further enhance the user experience.


    Computer Networking

Finding documents is pretty easy with highspot

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
I like that it has most of the important documents I need for my job and they are easy to download and get access to
What do you dislike about the product?
The worst part about high spot is that the search functionality is not very good. There have been many times I know a certain document is on highspot but searching terms I know are in the document bring up many much less relevant results.
What problems is the product solving and how is that benefiting you?
Bring all documentation to one place is important because we have so many required slide shows, pdf, and other documents that we use irregularly and need to find on short notice


    Health, Wellness and Fitness

Simple and efficient

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The interface making it simple and effortless to find the right resources.
What do you dislike about the product?
The fact that LifeWorks teams cannot use the same tool.
What problems is the product solving and how is that benefiting you?
Distributing the right, most updated documentation to sales teams. It's helping our clients getting the most accurate and up to date information.


    Computer Software

Centralize all official content

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Highspot provides a central repository for all "official" content so employees know where to go for the latest sales assets and other tools. It's easy to customize, update, and tag content so employees can quickly find exactly what they need.
What do you dislike about the product?
You have to put rules in place for governance. Otherwise, people will upload documents multiple times, tag items incorrectly, and more. If you're not careful, this can add to the clutter – not improve it.
What problems is the product solving and how is that benefiting you?
The key problem was that content was scattered all over Google Drive with no sense of what is final or official. Now, with Highspot, it's easy to find and use content that the Marketing team has deemed to be official. Plus, you always know you have the latest version.


    Pharmaceuticals

A Platform for Interactive Learning

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
It's great to have all of our training materials in one place, we use it for product training, we use it to update each other on events, its all around useful.
What do you dislike about the product?
Sometimes the buttons within the lessons can be small, but I think that's due to the people who make each individual training.
What problems is the product solving and how is that benefiting you?
When we have upcoming events and need the whole company aligned, we use Highspot. I used to have to message Marketing and go through numerous google docs and excel spreadsheets, now I just go to Highspot.


    Real Estate

Great tool for sorting your teams reference documents!

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
I really enjoy the fact that you can leave feedback and reviews for the different Spots.
What do you dislike about the product?
Sometimes I find I have to click a lot of different links to get to the Spot I want, but once there I can bookmark it for easy reference later on.
What problems is the product solving and how is that benefiting you?
Highspot is a great tool when having to share information across a large team. You can easily direct team members to the different Spots so they can reference them quickly when needed. If an article is updated, it will show in the recently updated field, so the team will also be aware of when changes have been made to existing articles. If you have an article bookmarked and it was updated, you receive an email update as well!


    Information Technology and Services

Great sales toolkit

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
It's a central repository for all sales and marketing materials
What do you dislike about the product?
The administration of the system is ok, but could be more intuitive but they continue to improve it!
What problems is the product solving and how is that benefiting you?
We were using Google Drive to maintain our sales and marketing tools, it was inefficient and difficult to find the latest and greatest content


    Computer Software

Wonderful account team and an easy to use and administer platform!

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
The Highspot platform was easy to implement. We had hands-on training to get started but found it easy to learn independently with the resources and straightforward software. Our team found it easy to get ramped up on how to use the platform efficiently and effectively for administration daily. Overall, we had a very positive experience with our initial implementation and continue to have a great experience with Highspot!

As a former IT project manager turned enablement practitioner, I have rolled out many technology projects. I can tell you that the Highspot team is the differentiator that drives me to like Highspot. From our Account Executive, Mack, to our Implementation Specialist, Jenny, to our Account Manager, Ryan - they all have been the most incredible partners in helping us implement and drive Highspot adoption in our organization. The team is articulate, responsive, patient and kind. They all know the Highspot platform well, which allows brainstorming ideas on keeping our platform updated and continued usage from our field easy to consume and put into practice. The Highspot team members are strategic thought partners who go above & beyond to see us win!
What do you dislike about the product?
Not much to dislike. The Highspot team is open to considering customer feedback and consistently improving the platform. As the product improves, I would like to see more flexibility with the smartpage building, as in some additional creative freedom for authors. (But, it seems as though improvements are in process)
What problems is the product solving and how is that benefiting you?
Highspot is integral to our Revenue team to streamline workflows, gain better insights, improve buyer experiences and create repeatable, winning processes. Having a revenue enablement platform is essential in empowering and enabling our colleagues with valuable content and resources to generate more revenue.


    Jenn W.

Excellent platform for supporting all your sales knowledge needs.

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Highspot allows us to empower our teams to distribute and build their content to best suit their audiences. Each of our teams utilizes their individual spots in useful and unique ways to support the sales teams. From creating microsites for customer consumption to building high impact sales plays our teams love the flexibility of the tool.
What do you dislike about the product?
Due to its flexible and empowering ways, Highspot requires internal resources to provide governess of the sites and the content. It can quickly get out of hand with lots of content and overlap.
What problems is the product solving and how is that benefiting you?
Highspot allows us to solve many problems. We utilize it for product launches, weekly training updates and for sending trackable content to customers and partners.