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1,193 reviews
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    Ewan R.

Long term customer over a decade. Couldn't operate without Highspot

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
Highspot is an invaluable tool for our organization and helped us initially get all our content and teams organized. Since then it has grown into a critical GTM and Enablement tool, that supports our key initiatives and growth as a business. Feature-wise; an intuitive interface, Sales plays, Digital rooms, and robust analytics are the main highlights for us
What do you dislike about the product?
Honestly not much. Any issues we have our support team is very quick to tackle and support.
What problems is the product solving and how is that benefiting you?
Digital GTM strategy, Mass content organization, Content Heath and version control, centralization delivery space on sales materials, guidance on Sales Process/ROE/Teams and more.


    Marketing and Advertising

Product Marketing Specialist

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Highspot has a lot of capabilities, and is a tool that is able to be customized to your organizations needs. Additionally, Highspot is very easy to integrate with applications like google drive and salesforce.
What do you dislike about the product?
While there are a lot of features, without proper enablement, some of the more advanced use-cases can be lost. Additionally, there needs to be internal buy-in, as the tool is only valuable when everyone is actively using it.
What problems is the product solving and how is that benefiting you?
Highspot is helping our sales team find the content they need, and find that content faster. One problem that highspot is creating a single, centralized, location and repository of all our companies content. Before Highspot, content lived in multiple places, like Gdrive, Dropbox, Slack, and more. Now everyone at the company has highspot as the single source of truth, and teams arent confused about where enablement content lives. Additionally it is allowing our Go-To-Market teams to understand how our clients and prospects are interacting with content.


    Omar B.

Highspot - Top in class for Enterprise Enablement

  • February 19, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive
Robust
Customizable
Well designed
Platform Improvements regularly released
What do you dislike about the product?
Not exactly a downside exclusive to Highspot, but to the concept in general.
Content Governance requires regularly scheduled maintenance and supervision.
What problems is the product solving and how is that benefiting you?
Has greatly helped solve for Content Governance, Enablement, Training and Coaching


    Information Services

High power platform with quick learning curve.

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
The balance of features with a quick learning curve. Highspot is feature rich but does a good job keepng customization at an appropriate level that you can customize some but not to an endless degree.
What do you dislike about the product?
Overall platform architecture can be quite confusing as an admin and especially to users. Overall platform navigation for users is also not always intuitive.
What problems is the product solving and how is that benefiting you?
Creating a single source for all sales enablement materials


    Natasha L.

A platform that drives sales excellence

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Having a single source of truth and one place for our sellers to access just-in-time content and training has been the game changer for us. Highspot has a user-friendly interface and I appreciate its ability to centralize sales content, personalize content recommendations, and track engagement metrics to optimize sales performance.
What do you dislike about the product?
The pitch functionality workflow for users is confusing and not intuitive. Also it would be beneficial for users to see notes like you would in PowerPoint file. When downloading a file from analytics, the format needs to be converted in order to get the functionality that excel offers.
What problems is the product solving and how is that benefiting you?
Our sales community works in a challenging sales environment that is constantly evolving and currently going through a transformation. Highspot has helped us with providing our revenue generating teams with access to the right content, up to date messaging all in the moment. We cannot afford to take our sellers away from valuable selling time and with Highspot we have managed to effectively empower and enable our sales in an efficient and scalable manner. Highspot helps drive this work with insight into what's working and what's not, so we can build seller programs that increase sales productivity.


    Terri-Lee O.

One Stop Shop for all your Sales Needs

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Highspot sets a new standard for empowering sales teams to achieve unparalleled success. As a seasoned user, I am thrilled to share my experience with this transformative tool. With an intuitive user interface that streamlines navigation and facilitates seamless integration with existing workflows. From day one, I found myself effortlessly navigating through its features, thanks to its clean design and logical layout. Whether it's uploading content, creating personalized pitches, or analyzing performance metrics, Highspot makes every task a breeze. Highspot's robust analytics suite provides invaluable insights into sales performance, content effectiveness, and buyer engagement.
What do you dislike about the product?
I have very little to say that i dislike about the tool. The only downside to the Highspot tool is the change from pitching to digital rooms. The new naming conventions are confusing for both sellers and tool admins.
What problems is the product solving and how is that benefiting you?
Content Management
Personalization
Content effectiveness
Engagement Tracking
Sales perfromance Monitoring
Integration with CRM serving content where our sellers spend their time


    Marc L.

Step 1 - Reduce Seller Ramp Time...

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
The Training & Coaching portion of the platform has enabled us to dramatically reduce our seller ramp time. The implementation of a streamlined onboarding program gets sellers up to speed on selling strategies, playbooks, and complex sales motions.
What do you dislike about the product?
Highspot can be a bit daunting, at first. If you are starting from scratch, as in a first time adoption of a sales enablement platform, the design phase can be overwhelming. But, trust the process...it is worth the work!
What problems is the product solving and how is that benefiting you?
We are using Highspot to decrease seller ramp times and drive Pipeline Velocity.


    Wesley B.

Well Designed and Continuously Innovative Platform

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Highspot has a fantastic customer support team! They have partnered closely with my organization as we have continued to grow and build out our Highspot instance. Getting the Highspot platform setup was very easy. And from the beginning, it integrated very well into our Salesforce instance. Their platform was designed with much thought and goes through continuous improvements. Honestly one of my favorite vendors to work with.
What do you dislike about the product?
Some areas where Highspot can take more effort is that their platform is so robust and multi-faceted that it can be arduous to put strong governance processes in place and manage things carefully.
What problems is the product solving and how is that benefiting you?
It's helping us scale our ability to do effective Sales Enablement globally.


    Bob B.

Highspot has been a difference maker for our sales efforts

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
There are a number of fantastic features availabe in Highspot and a favorite of mine is the insights that can be obtained by using it to send content and proposals to clients. It is easy to use both from the platform and from Outlook and allows the salesperson to complete other knowing that Highspot will provide a notification when the message has been opened and when the content has been shared or downloaded. Further, outreach funcitionality known as "pitching" also includes AI functionality to help draft messaging for the email which is a huge time saver for many. I would also add that Highspot does a great job with the cosmetics associated with the emails and instead of simply incorporating a link to the content, it presents it in the form of a thumbnail. This really helps with the appearance of the message and also with the consuption of the content. In the end, using Highspot to support our outreach efforts helps our sellers generate revenue.
What do you dislike about the product?
One thing that is not as intuitive as I would have hoped with Highspot is related to analytics. The platform offers a high volume of options related to analytics, but it takes some understanding to manage through the nuances of the data to pull and secure what you need.
What problems is the product solving and how is that benefiting you?
The first problem Highspot helps with is related to time. The seach functionality is dynamic and very easy to use. Further, AI is integrated into the search capabilities and provide answers to questions our sellers might have. In the end, the functionality saves a lot of time for our sellers.

The second problem Highspot helps with is related to account penetration. When pitching via Highspot, the platform provides insights related to who the recipient of the message forwards it along to. This info gives our sellers insight into who in the prospect's organization is participating in the buying process.


    Brett M.

Game Changer

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
I love that our content is all in one place for sellers. It's the go-to spot for all information they may need.
What do you dislike about the product?
There's nothing I don't like about HighSpot.
What problems is the product solving and how is that benefiting you?
Content management - organizing, storing, and managing sales content effectively. It provides a centralized platform where all sales collateral, including presentations, documents, and videos, can be stored, accessed, and updated easily.