Highspot - Private Offers
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Wonderful content hub
What do you like best about the product?
I love how easily it stores all our content and how simple it is to share that content with clients.
What do you dislike about the product?
Not much honestly. I wish it more easily tracked multiple contents on a piece of content, but that's a tiny issue.
What problems is the product solving and how is that benefiting you?
It solves having content in 100 different places and it solves the issue of sending giant files over email as attachments.
Recommendations to others considering the product:
It's a great way to store and share marketing and/or sales content.
Customer Success Manager
What do you like best about the product?
Being able to follow up on my prospects with good information. It allows me to be very focused on calls and better prepared on the materials I bring up.
The communication about my customers is great if not almost scary accurate. I was like wow, yep, that is accurate.
The communication about my customers is great if not almost scary accurate. I was like wow, yep, that is accurate.
What do you dislike about the product?
I would just say duplication. Sometimes I find myself removing material that is in there twice.
What problems is the product solving and how is that benefiting you?
Having one platform for our company has been incredible. We are on the same page.
Highspot will make you more successful
What do you like best about the product?
What I like best: the fact that we can see which pages our clients are interested in AND beyond pages alone, can see the amount of time spent on each page. This feature clearly pinpoints what their key takeaways are from the product and service and allows for even better, more targeted follow up afterwards.
What do you dislike about the product?
I dislike the lack of organization in my personal "Pitches" and "Content". Rather than listing all pitches based on the most recently uploaded, I wish there were different folders we could use to organize by material topic.
What problems is the product solving and how is that benefiting you?
Benefits: TIME MANAGEMENT.
I feel that I am far more efficient when knowing which clients to send more customized, detailed materials (ie: lots of time spent on highspot materials) vs. those that then receive more generic info from me (ie: little to no time spent on highspot materials).
I feel that I am far more efficient when knowing which clients to send more customized, detailed materials (ie: lots of time spent on highspot materials) vs. those that then receive more generic info from me (ie: little to no time spent on highspot materials).
Recommendations to others considering the product:
Purchase this product.
Accelerated my workflow!
What do you like best about the product?
UI is intuitive and has helped accelerate my outreach. As an enterprise SDR working with existing accounts, I need the content I send to be curated and targeted to the customer; Highspot allows me the flexibility to put multiple, specific content into one link which is useful for me and easy for the customer (all the relevant info in one view). I also like the insight Highspot provides, such as the ability to track which specific content pieces are the most successful.
What do you dislike about the product?
Inability to integrate with Outlook (Mac).
What problems is the product solving and how is that benefiting you?
Allowing which content pieces are most successful for existing customers, and then I can use this information to organize more customer-centric outreach. As a plus, it's also allowed me to easily search internal content for my own edification.
Recommendations to others considering the product:
Highspot has allowed me to be more personalized in my outreach, which is mandatory for my role because I support account managers; my outreach needs to sound like I've known the account for awhile. I believe the solution is headed toward the right direction if they keep the ideas of "accelerated workflows" and "integration" at top of mind when improving the product.
Simple, sleek, and intuitive + killer team behind it
What do you like best about the product?
Highspot provides real-time notifications and visibility into how my customers interact with follow-up materials and content. I can see who is engaging with business cases and what content works. This has helped direct my next move with customers and what to focus in on during subsequent conversations.
It's super simple to train people on. The search function is awesome. I can send links of my content rather than emails with PDFs that take up space.
We've been using Highspot for 2+ years--it's only gotten better. A strong constant: the team behind Highspot. The Highspot team is accessible, helpful, and truly invested in understanding how we use it, what's working and what needs troubleshooting, and ways to improve our experience.
It's super simple to train people on. The search function is awesome. I can send links of my content rather than emails with PDFs that take up space.
We've been using Highspot for 2+ years--it's only gotten better. A strong constant: the team behind Highspot. The Highspot team is accessible, helpful, and truly invested in understanding how we use it, what's working and what needs troubleshooting, and ways to improve our experience.
What do you dislike about the product?
If you have a lot of content the Outlook add-on feature is a little cumbersome.
What problems is the product solving and how is that benefiting you?
Highspot provides real-time notifications and visibility into how my customers interact with follow-up materials and content. I can see who is engaging with business cases and what content works. This has helped direct my next move with customers and what to focus in on during subsequent conversations.
Recommendations to others considering the product:
Buy it.
Highly Recommended for Marketing Content!
What do you like best about the product?
Easy to locate the content I need for my customers. Through Highspot I've found that I'm sharing more content with customers than I had been previously.
What do you dislike about the product?
I can't think of anything! Highspot has been a great resource to our team!
What problems is the product solving and how is that benefiting you?
I'm able to get the resources I need quickly and efficiently, and share those with our customers. I'm helping my customers better leverage their resources internally (i.e. our platforms).
Recommendations to others considering the product:
Be sure to train your team how to best utilize the system - you want to make sure that they understand how to get the most out of it. It only works if your team uses it!
Big fan of Highspot
What do you like best about the product?
It's hard to name just one thing I like best about Highspot because it has made my job so much easier all around! I love that everything is in one place and material can be found and distributed quickly. The ability to gain analytics on materials to see what is being effective and used is a game-changer!
What do you dislike about the product?
No major dislikes but with all the content I've uploaded onto the platform, sometimes it can be messy organizing it all. I don't really have anything that I really dislike, but sometimes the upload times take longer than I typically experience with other websites.
What problems is the product solving and how is that benefiting you?
Having one platform to house all of our content that our whole company has access to. It's great that everything is in one, easy-to-navigate platform. Also being able to track what we send to customers and gain analytics on what they are engaging with most.
Recommendations to others considering the product:
See if this is the right solution to manage your content!
Saves me a lot of time and effort
What do you like best about the product?
Being able to easily search a sleek tool to find any collateral I need saves me hours every week and being efficient in sales = more money in sales. Great solution as opposed to before HighSpot, when all of our information was located in multiple drives, and not easily searchable.
What do you dislike about the product?
Nothing comes to mind here, it is a very strong platform.
What problems is the product solving and how is that benefiting you?
Saving time and easily locating commonly used sales materials.
Recommendations to others considering the product:
This team is wonderful, I highly recommend giving it an evaluation.
Highspot is great!
What do you like best about the product?
As a Customer Success Manager with a large book of accounts, I am always looking for ways to make processes more efficient. Using Highspot as our go-to place for resources has made my job much easier. We previously used a system that was very difficult to search and was not helpful. The ease of searching and saving in Highspot is great!
What do you dislike about the product?
Haven't found anything I dislike. As I continue to use it maybe I will.
What problems is the product solving and how is that benefiting you?
Used as a place to store all resources that we need easy access to. Makes me much more efficient.
a tool every sales person needs
What do you like best about the product?
I love that I can track what part of my content is most valuable to my prospect/contact. Knowing this information is crucial to how I continue to add value to the individuals I'm working with.
What do you dislike about the product?
With all the content I've uploaded onto the platform, sometimes it can be a bit tricky organizing it all. I don't really have anything that I really dislike, but if I were to nit-pick one thing, it would be upload times.
What problems is the product solving and how is that benefiting you?
Using Highspot, I'm able to see what my prospects/contacts are interested and engaged in. This tool absolutely streamlines my follow up process and makes my job easier.
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