Highspot - Private Offers
HighspotReviews from AWS customer
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My "go-to" for proposal work
What do you like best about the product?
This program has been a dream for building proposals and easily sending emails to both prospective and renewal clients. It has been extremely simple to learn as Highspot is incredibly user friendly!
What do you dislike about the product?
I haven't come across anything that I dislike.
What problems is the product solving and how is that benefiting you?
Highspot has been an extremely useful sales tool and with the Chrome plug in, I can easily send files from my Gmail - which will record right into SalesForce - making my job easier in keeping track. Plus, I get to see what emails are open and for how long!
Recommendations to others considering the product:
This is a tremendous one stop resource for record keeping, emails, building files, and interacting with customers.
All your content in one easy to manage location
What do you like best about the product?
It has helped me organize all of my sales essentials in one easy to find place so that I don't miss a beat or have to spend unnecessary time searching for collateral. The ability to share with your team so that you can share best practices and help build out your own portfolio is another huge benefit. I love that I can follow other users to see how they're evolving their approach as well and uploading other useful resources.
What do you dislike about the product?
I really haven't come across anything that I don't like yet. Everything is very intuitive and when we need help, we've been able to get the answers we need quickly.
What problems is the product solving and how is that benefiting you?
tracking engagement is a huge asset and ultimately it helps us take a more effective approach to our sales process. And as another user said, cross collaboration is another huge benefit.
Recommendations to others considering the product:
Organize! Like any type of folder you might create it'll be helpful to setup appropriate folders for your content to maximize your efforts. It seamlessly syncs with Outlook so that I can pitch directly from the emails I'm sending. You can "highspot" a ton of your content to test engagement from files to weblinks.
Best tool for sales!
What do you like best about the product?
Highspot is fantastic! My favourite part is being able to track when clients interact with assets so I can understand what resonates with them. I love the analytics as well, being able to track which emails and documents have the highest click and view rate is awesome!
The other neat part is being able to collaborate with your team and create unique 'spots' for different types of assets.
The other neat part is being able to collaborate with your team and create unique 'spots' for different types of assets.
What do you dislike about the product?
I really can't think of anything I dislike
What problems is the product solving and how is that benefiting you?
Ability to gauge a client's interest over an extended period of time. We sometimes don't know if we've connected with a client at the right time in their business cycle. But with HighSpot we're able to see if they start looking at an old whitepaper we sent a few months ago and can reach out. This enables us to tailor our communication and better serve the client.
Recommendations to others considering the product:
Buy this product- everyone on your client facing team will thank you
New User to Highspot
What do you like best about the product?
I love that content is continually updated within the platform by system admins so I never have to worry that I am leveraging the most relevant content. I also like that I have several options to share content with clients/ prospects either as a link or directly from within Highspot.
What do you dislike about the product?
At times some specific content can be cumbersome to find/ identify but that speaks to the volume of content that my organization posts within the platform. I was also told that a more thorough filtering process is in development.
What problems is the product solving and how is that benefiting you?
The benefits go beyond just a place to house content, it's also a way for me to share updated engaging marketing collateral with my prospects and clients and track whether or not they are opening that content.
Recommendations to others considering the product:
Take some time to read through the tutorials. The volume of navigating a high volume of content can be overwhelming but once you get the hang of it it all makes sense.
Excellent Product
What do you like best about the product?
I love being able to track what content resonates most as well as the visibility into various prospect's internal communications around our materials.
What do you dislike about the product?
Not being able to identify who did what when multiple contacts view the collateral
What problems is the product solving and how is that benefiting you?
--Having one platform to house all of our content
--Very easy-to-navigate platform.
--Being able to track what is sent to customers and gain analytics on what they are engaging with most
--Very easy-to-navigate platform.
--Being able to track what is sent to customers and gain analytics on what they are engaging with most
Zero complaints - Highly reccomended
What do you like best about the product?
Highspot helps me stay organized with all the follow up material that I send to clients. I have immediate access to all kinds of content that I have created and that marketing has created for me. I can easily track what content is working and how long clients are staying engaged with my content. It also alerts me to those who I should spend the most time on.
What do you dislike about the product?
Not much. There's a bit of learning curve in order to become an expert user. It's not exactly easy to teach yourself the nuanced techniques needed to be extra organized, though I think that users of iTunes and Spotify, where you can make Playlists, will have an advantage with storing their content in folders.
What problems is the product solving and how is that benefiting you?
We were blind as to when clients were opening follow up material and highspot gives us total visibility!
Recommendations to others considering the product:
Do it.
Efficient Resource
What do you like best about the product?
We use highspot throughout our teams here and it's handy to have resources all in one place and avoiding duplication.
What do you dislike about the product?
I don't know that I dislike anything, it's been a resource that is very handy. I think the catch is making sure that the teams are consistently using it as the hub.
What problems is the product solving and how is that benefiting you?
For me it's been handy for shared resources, it's great to have things on a website vs on a shared file folder. On the sales side of the house it's great for intel on possible leads, etc.
Very convienent and right at my finger tips
What do you like best about the product?
High spot is great for any size business. It's so easy to share information with customers. I love it! My favorite part is sharing and tracking engagement.
What do you dislike about the product?
I really do not have anything negative to say. I think it's great!
What problems is the product solving and how is that benefiting you?
This is a great tool to keep our teams and individuals on track. The pitches are great.
Recommendations to others considering the product:
Yes
Great collaboration tool
What do you like best about the product?
I have worked in both a sales role and a marketing role and the collaboration that HighSpot gives to those two organizations is essential. In marketing, you want to be able to distribute your content to the field in an organized and value-driven way. In sales, you want the content to reach your customer and have access to the most recent and most valuable content that exists. HighSpot does both.
What do you dislike about the product?
I have no encountered anything that I do not like in HighSpot
What problems is the product solving and how is that benefiting you?
Collaboration between sales and marketing organizations and giving our potential and existing customers value through the content that we create.
Easy to find marketing material
What do you like best about the product?
It's so easy to search what you need in your company's highspot account
What do you dislike about the product?
I wish it was more visible to see what your Marketing Dept. or specific dept actually put out versus seeing what a colleague or coworker put together him/herself
What problems is the product solving and how is that benefiting you?
Definitely time digging to find the right material to send over to a customer
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