Highspot - Private Offers
HighspotReviews from AWS customer
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Great tool for sales enablement
What do you like best about the product?
I love how accessible all my collateral is on Highspot. Also, the fact that I can have my own repository of content that I can edit and share with my customers.
What do you dislike about the product?
Could be a little more user-friendly and an eye pleasing font
What problems is the product solving and how is that benefiting you?
Helps me really well with sharing relevant content with my clients.
Highspot: A Game Changer for Customer Onboarding
What do you like best about the product?
Highspot has played a significant role in improving the efficiency and effectiveness of our customer onboarding process
What do you dislike about the product?
SOme features could be more improved to add more ability to collaborate with colleagues.
What problems is the product solving and how is that benefiting you?
Highspot conquers high-volume onboarding. It lets us tailor materials per client, saving us time from one-size-fits-all approaches. Engagement tracking helps pinpoint knowledge gaps, potentially boosting client success. Plus, it streamlines distribution and centralizes communication, freeing our team to focus on what matters most – our clients.
Key tech stack platform
What do you like best about the product?
I love how easy it is to build pages to organize content. It's like having an organized book of key assets. Reps can easily search through the book (i.e., pages) to quickly find key content to self-educate or share with prospects and customers. It keeps users coming back. The support you get from Highspot, from Account Managers to Technical Support, is also top-notch.
What do you dislike about the product?
Encountering formatting changes when uploading presentations. Also, it's not really something I dislike about the platform, but today, multiple tools in our stack offer some of the same functionality. It makes it hard to drive adoption on a single platform and makes enablement and adoption more challenging.
What problems is the product solving and how is that benefiting you?
Getting the right content in the hands of our sellers so they can deliver value with every message.
Game-changer for Sales
What do you like best about the product?
This platform not only is a one stop shop for housing content and training, but also is a differentiator for sales presentations, RFP submissions, and just showcasing your company.
What do you dislike about the product?
Limitations on customization on pitch styles/digital rooms. For example, you can only change the size on images by adding additional columns, you can't just resize to what you need. Also, with pitch styles/digital rooms when you make an update to refresh any live links you have to remove and re-add the style for it to update on the live link.
What problems is the product solving and how is that benefiting you?
Housing all content from marketing collaterol to training materials and everything in between as well as sending pitches to prospects and clients to showcase features or submit proposals
Highspot is the best!
What do you like best about the product?
I love Highspot because it is simple to navigate with. The feature of knowing your reaches are opened, viewed and downloaded is a treasure!
What do you dislike about the product?
There's really not anything that I don't like about Highspot. I had excellent support from my company as we began to utilize HS and continue to. This included webinars from HS support personnel. This has made a huge difference.
What problems is the product solving and how is that benefiting you?
N/A
Director of Business Development
What do you like best about the product?
I like the ability to make templates that I can use over and over again. I like being able to track who opens my emails and what they are looking at and for how long. And I like I can tie everything I do back to my Salesforce records.
What do you dislike about the product?
I haven't really found anything I dislike about it.
What problems is the product solving and how is that benefiting you?
By being able to see who opens my emails and what they are spending time looking at, I'm able to focus on those areas the next time I reach out to make my contacts more efficient.
WAY Better Than CellSite
What do you like best about the product?
The ability to find what I'm looking for, easily. As well as the ability and intigration with Salesforce to keep a trail of all communnication. It also helps support the customer if it is a multi-day process, making conversations and implementation of outlook vital.
What do you dislike about the product?
Sometimes hard to find / differentiate difference between internal and what can be shared with customers.
What problems is the product solving and how is that benefiting you?
Customer collateral.
Faster Enablement of the new team members
What do you like best about the product?
Easy to create microsite, create content, organise and the help the team to ramp up faster
What do you dislike about the product?
More segmentation and integrtaion options should available
What problems is the product solving and how is that benefiting you?
Faster enablement of the team , tracking their progress
Highspot partnership
What do you like best about the product?
We chose Highspot over its competitors mainly because of its intuitive UI. After almost 3 years of using the tool, I still think it is a very easy to use tool. Their service team is also amazing. They are responsive and solution oriented. There's been a couple times where they came up with customized solutions to help us solve our problems. Lastly, they are an always improving company. Their products evolves and matures as we grow in our own enablement journey.
What do you dislike about the product?
I feel like there's still room for improvement for out of the box analytics features. Not that it's bad, but I feel like there could be more action oriented reports. For example, content usage report can also have actions next to it such as promote, archive, etc
What problems is the product solving and how is that benefiting you?
organization and management of enablement content
Great Way to Share Large Files with Clients
What do you like best about the product?
I like Highspot when I have to share large presentations, decks, videos, etc with clients. These files are usually to large to share via email and its a great way to store assets and send them out with ease. Our organization also uses it well to store sales collateral.
What do you dislike about the product?
Not much of a downside! Sometimes it hard to navigate and difficult to find certain assets for my org, but the search function is great.
What problems is the product solving and how is that benefiting you?
Helps me share large files with clients easily.
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