Highspot - Private Offers
HighspotReviews from AWS customer
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User Friendly 100% of The Time
What do you like best about the product?
It keeps me up to date with my customers. It sends me emails when a customer views anything I have sent them and the length of time they spend on the information I send to them.
What do you dislike about the product?
No dislikes, always have had a great experience.
What problems is the product solving and how is that benefiting you?
Highspot helps me with keeping up with my customers proposals or pitches and I can easily access any proposal or the information about the proposal/pitch in one area. It definitely helps keep me organized!
Raises the bar on professional presentation
What do you like best about the product?
I love the ability to consolidate multiple elements into a proposal and remix for custom ordering. I also love that a remix can be edited/updated post presentation and the link refreshes for the client.
What do you dislike about the product?
There isn't anything that I dislike but, I do wish that there was a way to retain the dynamic map feature and video links in a remix. That would allow me to add cover pages, support pieces and collateral.
What problems is the product solving and how is that benefiting you?
Highspot has helped me to drastically reduce the time spent gathering and consolidating proposal pieces from different sources.
Using Highspot has certainly put us ahead of our competitors in the professionalism and image we present.
Using Highspot has certainly put us ahead of our competitors in the professionalism and image we present.
Recommendations to others considering the product:
Great tool.
Awesome Easy Applications
What do you like best about the product?
Helpful tool for sales to access sales tools-Feature of using highspot to send emails and get notified when a client opens emails, etc.. is sooo beneficial.
What do you dislike about the product?
I can not say there is anything I dislike
What problems is the product solving and how is that benefiting you?
Everything --all sales tools in one spot--ease of use--
Highspot-Hits all the low spots
What do you like best about the product?
Highspot has all of your content in one place and makes locating it simple and easy. It keeps the sales team more connected and improves communication.I love the layout of Highspot and the entire site is user friendly.I feel that as a company with offices all over the US Highspot makes it easy for all Sales to be on the same page from east coast to west coast.
What do you dislike about the product?
When using Highspot gmail extension.it would be nice if we could get a different alert and not an email every time someone opens up a proposal.
What problems is the product solving and how is that benefiting you?
Before Highspot you had no way of knowing inf the customer had viewed your proposal. Now You know that a customer has opened your proposal and can gauge their interest more accurately. Highspot holds you accountable and I feel that helps to motivate everyone to reach their full potential.
Great Place for Quick Access
What do you like best about the product?
Highspot is utilized by our team to gain access to necessary materials such as Sale's Collateral and Training Modules. It is easy to navigate and customizable.
What do you dislike about the product?
The only downfall of Highspot is the loading time, there seems to be a significant lag.
What problems is the product solving and how is that benefiting you?
Training is optimized through Highspot
Like a Cellphone - now, can't imagine Sales without it...
What do you like best about the product?
What I like best about Highspot is the ability for our sales staff to put all their sales information and proposals in a single spot, easily accessing it later, and being able to pull that information when needed over and over again to combine in other situations.
What do you dislike about the product?
There really isn't anything I've found that I dislike about Highspot. We have found things that we wish it could do and together with Highspot, our company has tweaked it to make those things part of our application.
What problems is the product solving and how is that benefiting you?
For me as a manager, I am able to see the numbers - how many sales proposals are each of our sales people sending out, how many of them are really being opened and what sort of information is being seen. I can see a direct correlation between those numbers and our sales goals, and can use that information to better guide our sales reps.
Recommendations to others considering the product:
From a Sales Point of view - this is a remarkable platform, and that is all I can speak for!
Highspot is a game changer.
What do you like best about the product?
I love that I have a centralized location for all the collateral I could ever need to send a client. I can look up everything quickly and imbed it in emails. The gmail integration has made sending valuable insight to my clients much easier and I'm a better CSM for it. I love that we can segment collateral by department and role for which it's relevant. I get alerts when a client is reviewing the collateral I sent over and I can see which pieces they looked at. This feature lets me know what I should send to others in the future and what was most relevant to the client. I know I've just scratched the surface with what Highspot can do for me and my team.
What do you dislike about the product?
There are times I can't think of what a piece of collateral is named exactly, so I have to hunt around a bit more. Can you tell I'm reaching to think of something I dislike? More tutorials or user outreach would be helpful- I know there is a lot I don't know.
What problems is the product solving and how is that benefiting you?
It's made me more efficient for sure. It makes it much easier to find relevant content without having to hunt through old emails or pull a colleague off task to see if they can find it. It also ensures that everyone is using the latest versions of materials, so it's less confusing for all parties.
Recommendations to others considering the product:
Get it.
Highspot rocks!
What do you like best about the product?
Being able to see when people review my attachments, which pages they view and how long they stay on each page is golden!
What do you dislike about the product?
I would like to use video and have the same statics wrapped around the video.
What problems is the product solving and how is that benefiting you?
Being able to quickly attach relevant content to email and then see when people open and view the attachment and which pages they view and for how long. This tells me what clients are interested in most.
Recommendations to others considering the product:
Definitely give it a try, you'll see right away how easy it is to include relevant content within your emails and track content consumption.
Fantastic Product
What do you like best about the product?
The ease of use both as an administrator and as a customer is exceptional. The AI search makes content easy to find and the structuring of spots and lists (and now pages) is easy to orchestrate.
What do you dislike about the product?
Not much to dislike, excited to see the new improvements to pages. If you could embed code into pages via an editor, that would be great.
What problems is the product solving and how is that benefiting you?
Cross-department/team communication, product announcements, etc.
Recommendations to others considering the product:
Have a formal content review process for keyword placement within docs to maximize search capabilities.
Simple, yet powerful and scalable
What do you like best about the product?
Highspot by far has the best approach to search and filtering content. Their unique "Spots" taxonomy allows you to easily associate a single piece of content to multiple personas, pain points, or Salesforce fields. My reps love how powerful the search is - from finding keywords in PDF's to subject matter in a video transcription. The most important thing about a tool like this is that it is quick and easy to find and share content. Highspot does this beautifully. SDR's love the email alerts when someone looks at a datasheet, so they can follow-up on once thought to be dead opps.
What do you dislike about the product?
Would love to see more bulk analytics for the marketing / content team. Reps can see how long a prospect views each slide in a deck, but Marketing can't see the accumulation of how long all external folks are engaging with content as a whole.
What problems is the product solving and how is that benefiting you?
Reps are using more relevant and timely content, ensuring version control and capturing critical data around prospect engagement with content.
Recommendations to others considering the product:
Keep listening to your customers as you build your roadmap like you already do and you will be fine!
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