Highspot - Private Offers
HighspotReviews from AWS customer
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Wonderful Learning
What do you like best about the product?
It is a very helpful tool that collects a lot of great resources in one place.
What do you dislike about the product?
Nothing. It's a wonderful tool and if you don't like, you don't have to use it.
What problems is the product solving and how is that benefiting you?
It collects a lot of information in one place leading to great opportunities to learn.
The perfect way to share sales documents with customers
What do you like best about the product?
Customer: Send me the spec sheet
Me: Sure
Highspot: Creates a great looking landing page showcasing my spec sheets and any other relevant info my organization has put up including videos and links. I even include the customers company logo. A very professional image and has definitely aided in closing business.
And all that is done from within my Outlook, or even with a link pasted on mobile.
Me: Sure
Highspot: Creates a great looking landing page showcasing my spec sheets and any other relevant info my organization has put up including videos and links. I even include the customers company logo. A very professional image and has definitely aided in closing business.
And all that is done from within my Outlook, or even with a link pasted on mobile.
What do you dislike about the product?
There isn't much not to like, the adding document window could use some UI improvements to make it easier to use.
What problems is the product solving and how is that benefiting you?
I don't have to have a library of spec sheets. I can search and include them at any time I need to share.
I even use the Live pitch to have them all ready during my sales presentations.
I even use the Live pitch to have them all ready during my sales presentations.
EASE OF SETTING UP WITH SALES FORCE AND ONCE DONE YOU FORGET IT ABOUT IT!
What do you like best about the product?
It has made a huge impact on my time management and having to do followups
What do you dislike about the product?
There are no downsides at this moment, easy to use.
What problems is the product solving and how is that benefiting you?
I use this on the daily, I am not in charge of working with Highspot for solving any of our issues we have an admin that does that.
High Quality
What do you like best about the product?
Highspot is easy to use and is a quick way to send high quality educational and promotional content to my customers and colleagues.
I don't have to fuss with tricky attatchments, and it integrates well with my email templates. It's also a good way to teach customers self service so we can focus on opportunities in sales and spend less time on customer service related issues.
I don't have to fuss with tricky attatchments, and it integrates well with my email templates. It's also a good way to teach customers self service so we can focus on opportunities in sales and spend less time on customer service related issues.
What do you dislike about the product?
There is so much content, it can sometimes take a while to find the exact page I need through keyword search.
Usually information comes up quite quickly, but some searches take longer when I'm looking directly on the site.
Usually information comes up quite quickly, but some searches take longer when I'm looking directly on the site.
What problems is the product solving and how is that benefiting you?
High spot is solving the problem of sending customers catalogues and self service information. I used to send large PDF files that may or may not open for the customer.
Highspot saves time, looks proffessional and is easy to use.
Highspot saves time, looks proffessional and is easy to use.
Highspot is my GOTO
What do you like best about the product?
I love that I can find information and store it in my own folders so I can find it easily when I want it again.
What do you dislike about the product?
Our new Highspot is much better..., but if it isn't maintained, it can get overwhelming
What problems is the product solving and how is that benefiting you?
Accurate information that is ready to go! Keeps me from having to recreate the wheel.
Highspot Review
What do you like best about the product?
I use it in a seller role. I like the ease of adding content like videos, files, and pictures to my audience. Additionally, I like the tracking capabilities.
What do you dislike about the product?
Sometimes can be challenging to load multiple content items (clunky).
What problems is the product solving and how is that benefiting you?
Organizing outreach to my clients and future customers
The One Tool Sales & Enablement Teams Need!
What do you like best about the product?
Highspot is a great content management, training and coaching platform that allows us to equip, train and coach our sellers. We've been able to easily integrated into our existing tech stack to serve up content, sales plays, and even training directly in their workflow. It incorporates governance tools and features to ensure content stays current and continues to leverage AI to keep up with the changing business landscape. Our sellers engage with customer everday using Highspot or the Highspot extensions in Outlook, LinkedIn, Salesforce and Salesloft. We have also started to introduce the new Digital Room features and our sales team are excited to begin using them as a new way to customize & personalize communication with their customers. I'd also like to mention that the support and partnership from our account team and the support teams are top-notch! Although issues are rare, the support teams have been very responsible and have always resolved any issue in a timely manner.
What do you dislike about the product?
More flexibility in the smart page designer is needed to allow easier adjustments to image sizes and enhancements to training components to allow for survey style questions and unenroll individuals added to a course through a group.
What problems is the product solving and how is that benefiting you?
Highspot solves several challenges we face in our organization, but these are a few of the top ones: Ensuring our sellers have quick, easy access to the most recent & relevant content to share with our customers and Provides better visibility into customer engagement with the content which helps our sellers better understand what is most important to our customers, Provides efficiencies by allowing our sellers to use a single platform to find & send content to customers, be aware of customer activities with the content and provide the training & coaching to upskill our sellers.
Understand Trends, Audit Content Usage, Maintain Updated Collateral
What do you like best about the product?
Highspot allows us to easily understand trends across our own ecosystem, and meet seller needs. This allows us to tailor our approach to creating content, and provide relevant materials that align with what our team is looking for. Highspot also makes it easy to audit content and quickly assess what is outdated so it can be archived.
What do you dislike about the product?
I would love to have more content in Highspot around structure and organization. I have used Highspot in a few organizations, and each time the only friction I experience is that often coming in as a new admin the structure is very messy and complicated. The resources that currently exist provide guidance on structure creation from the onset, but not in this situation. If Highspot were to survey sellers and create a report on best practices for structure and flow I would be interested to see it.
What problems is the product solving and how is that benefiting you?
Sales enablement
Great Enablement Platform
What do you like best about the product?
- Best in class search functionality
- Engagement analytics
- Account support
- Easy access to alpha and beta tests/improvements
- Engagement analytics
- Account support
- Easy access to alpha and beta tests/improvements
What do you dislike about the product?
There isn't much to dislike about Highspot
What problems is the product solving and how is that benefiting you?
We have greater confidence in the quality of materials our sellers are using because of Highspot. This is critical after a semi-recent rebrand and making sure we stay consistent in the marketplace.
Great Platform For Many Departments
What do you like best about the product?
Highspot's UI is highly user friendly - for both admins of the platform and for regular users of the platform. The platform remains user friendly while including high power features like data analytics and reporting. Very feature rich platform. What sets Highspot apart is that the platform incorporates enablement best practices.
Highspot brings ROI to so many departments - marketing, product, sales, ops, and customer success.
Their sales, implementation, and support teams are best in class!
Highspot brings ROI to so many departments - marketing, product, sales, ops, and customer success.
Their sales, implementation, and support teams are best in class!
What do you dislike about the product?
Downsides of implementation are dependent on how your content is structured currently. If your content is really scattered, it doesn't make implementation more difficult, just possibly more time consuming. I haven't found any downsides of the platform.
What problems is the product solving and how is that benefiting you?
-content scattered across many different places, no single souorce of truth for where to access internal and external facing content
-no visibility into what works - both internally and externally
-no feedback loops for content creation
-no way to interact with our prospects and clients in a structured way
-no visibility into what works - both internally and externally
-no feedback loops for content creation
-no way to interact with our prospects and clients in a structured way
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